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Greeter / Counter Desk Attendant
Company : Bowlero
Location : Eden Prairie, MN, 55344
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
The pay range for this position is $13.50 - 17.13 / hour.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
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Frequently asked questions
Unlike typical hospitality roles, this job blends guest interaction with operational tasks like managing lane assignments and equipment. At Bowlero, attendants also engage with bowling-specific duties such as tracking pinsetter issues, making it a unique mix of customer service and entertainment facility support.
Strong communication combined with multitasking abilities is essential. Familiarity with POS systems, quick problem-solving for equipment malfunctions, and a friendly demeanor are key to managing both guest service and operational flow efficiently in this energetic environment.
Yes, entry-level roles like this build foundational skills in customer service and facility operations, often opening pathways to supervisory or event coordination roles within companies like Bowlero or other location-based entertainment venues.
Bowlero offers perks such as discounted food, free bowling, and arcade access, which enhance job satisfaction beyond typical retail or dining attendant roles. The lively entertainment atmosphere also attracts those seeking a social and dynamic work setting.
Bowlero emphasizes a vibrant, guest-focused environment where employees contribute to memorable outings. Attendants not only greet guests but also actively maintain the entertainment flow, fostering a team-oriented vibe that celebrates both customer delight and operational efficiency.
The role typically pays between $13.50 and $17.13 per hour, reflecting local market wages for part-time entertainment attendants. This range is competitive for entry-level positions, especially when combined with performance incentives and benefits.
Handling peak hours demands quick guest management and effective communication with maintenance teams about equipment glitches. Balancing phone inquiries with in-person service requires attentiveness and adaptability within a fast-paced entertainment environment.
Eden Prairie sees steady demand for part-time entertainment and customer service roles, but Bowlero’s well-known brand and benefits package attract many applicants, making the hiring process moderately competitive. Demonstrating excellent customer skills helps candidates stand out.
This role merges social interaction with operational tasks in an entertainment setting, offering a more engaging workday. Perks like discounted food and free bowling add lifestyle benefits that typical retail cashier jobs often lack.
While previous hospitality experience can be beneficial, Bowlero values a positive attitude, strong communication, and willingness to learn. Their training equips new hires to handle customer service and equipment tasks effectively, making it accessible for motivated beginners.