Bakery Clerk
Company : Roche Bros.
Location : Springfield, MA, 01109
Job Type : Full Time / Part Time
Date Posted : 15 January 2026
Overview
Wrap and price product, service customers, and maintain meat display cases. General product and value added to meat entrée preparation. Grind hamburger, receive meat deliveries, and sanitation duties while maintaining great customer service.
Minimum Qualifications
- Must be at least 18 years of age to use equipment/tools
- Demonstrate capability to interact with customers.
- Neatness in appearance, with a pleasant, outgoing, self-motivated personality.
- Must be able to read, write, speak, and understand English, with the ability to follow instructions.
- Ability to work a schedule based on the business needs of the store location.
- Authorized to work within the U.S.
Responsibilities
The list of essential functions is not exhaustive and may be supplemented as necessary by the company.
- Provide continuous attention to customer needs at the service counter.
- Commit to the “Golden Rule” and work with other associates to build a strong meat team.
- Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
- Be knowledgeable of all meat products and offer suggestions.
- Stock and rotate all products in display cases and storage area. Keep all meat merchandise rotated in accordance with company policy and product code dates and always make use of the oldest products first (first in, first out).
- Properly tray, wrap, weigh, and accurately price merchandise.
- Keep work area swept clean, orderly and free from safety hazards; report any hazards immediately to management.
- Keep back room, cooler, freezer, fans, drains, and display cases organized and clean. Along with monitoring the correct temperature and reporting refrigeration failure immediately to management.
- Practice the “Cleaner’s Creed” and proper sanitation procedures.
- Exercise safe food handling practices, lifting, moving, and proper safety practices on all equipment and tools. (must be at least 18 years old to use equipment and tools).
Secondary Job Functions:
- Perform price changes, along with making and putting up signs.
- Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement.
- Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department.
- Other duties as assigned by management.
Physical Demands: (per work day)
The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.
Physical Demands
Frequency
Sitting, balancing, fingering, and crawling.
0% (N) Never
Climbing up to 12 feet, stooping, kneeling, crouching, feeling, talking, and smelling.
1-33% (O) Occasionally
Carrying and lifting up to 80 lbs, pushing and pulling up to 400 lbs, handling, and bending.
34-66% (F) Frequently
Standing and walking on a title or concrete floor, reaching at waist or overhead, seeing, and hearing.
67-100% (C) Continuously
Safety Risk Factors
Frequency
Hazardous cleaning solutions.
0% (N) Never
Contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust, fumes, and sprays.
1-33% (O) Occasionally
Loud noise, twisting of back and neck, slippery and cluttered floor surface.
34-66% (F) Frequently
Hazardous equipment (mechanical moving parts) and contact with sharp objects.
67-100% (C) Continuously
Machines, tools, and equipment utilized:
Hamburg grinder, automatic wrapping machine, needle machine, cube machine, band saw, slicer, knives, needle machine, pressure washer, pallet jack, power jack, pricing gun, scale, and trash compactor.
Repetitive Action:
Continuous movement of entire body.
Working Conditions: Working environment is inside and possibly outside within cold temperatures that may be wet.
Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $15.40 - $20.10 per hour.
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Frequently asked questions
Focusing on customer service, handling bakery equipment safely, and understanding product rotation are key skills for a bakery clerk in Springfield. Familiarity with pricing, wrapping techniques, and maintaining cleanliness helps improve efficiency and customer satisfaction in local bakery settings.
A bakery clerk’s day involves assisting customers, pricing and wrapping baked goods accurately, stocking shelves with fresh products, and ensuring cleanliness throughout the display and storage areas. Frequent interaction with bakery tools and maintaining safety protocols are also integral to daily tasks.
Starting as a bakery clerk opens opportunities to advance into supervisory roles like bakery assistant manager or specialty baker. Gaining expertise in product knowledge, customer service, and team collaboration can pave the way for higher responsibilities in retail bakery operations.
Roche Bros. values candidates who demonstrate an outgoing personality, neat appearance, and strong teamwork skills. Commitment to respectful, supportive work culture and adherence to food safety standards are also critical traits for their bakery clerks.
Roche Bros. emphasizes a team-oriented environment with high morale and the 'golden rule' approach to customer and colleague relations. Their bakery clerks are expected to actively participate in maintaining product quality, safety, and store cleanliness beyond typical job scopes.
The hourly pay for a bakery clerk at Roche Bros. in Springfield generally falls between $15.40 and $20.10, reflecting local market standards and individual qualifications, such as experience and skills in bakery operations and customer service.
Springfield’s bakery clerk positions, including Roche Bros., experience steady demand due to growing food retail sectors. Applicants with strong customer interaction skills and flexibility in scheduling often stand out amid moderate local competition.
While no specific certifications are mandated, familiarity with Massachusetts food safety guidelines and sanitation practices is essential. Springfield bakery clerks benefit from training in safe food handling and equipment use to ensure compliance with local health codes.
Bakery clerks frequently engage in lifting up to 80 lbs, operating machinery like slicers and grinders, and managing product displays. They balance physical demands with customer service duties, adapting to fast-paced environments common in Springfield grocery stores.
Shifts for bakery clerks in Springfield typically align with store hours, requiring availability that meets business needs. Flexibility to work mornings, weekends, or holidays can enhance hiring chances and accommodate the dynamic nature of bakery retail schedules.