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Checkout Operator
Company : Roche Bros.
Location : Everett, MA, 02149
Job Type : Full Time / Part Time
Date Posted : 23 December 2025
Overview
To stock merchandise on shelves and displays throughout the department in a careful, clean, neat and expedient manner; ensuring that all product is fresh, rotated and well stocked for our customers while maintaining great customer service.
Minimum Qualifications
- Must be 16 years of age; (18 to use compactor)
- Complete training in the grocery operation.
- Ability to prioritize work load and have sense of urgency.
- Must be able to read, write, speak, and understand English, with the ability to follow instructions.
- Ability to work a scheduled based on the business needs of the store location.
- Authorized to work within the U.S.
Responsibilities
The list of essential functions is not exhaustive and may be supplemented as necessary by the company.
- Greet assist and thank customers in a prompt, courteous and friendly manner.
- Commit to the “Golden Rule” and work with other associates to build a strong grocery team.
- Achieve the highest associate morale in the industry by managing in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
- Receive and unload deliveries, check for accuracy, and store product in designated area.
- Keep all grocery products in display cases, coolers and freezers rotated in accordance with company policy and product code dates and always make use of the oldest products first (first in, first out).
- Clean shelves as they are restocked, fill and build displays, and make sure these are blocked and straightened.
- Help to keep the department merchandised in accordance with the needs of the community.
- Return all overstock to stockroom in an organized manner.
- Perform price changes when necessary.
- Notify grocery manager of potential shrink problems (damaged or missing merchandise), out-of-stock items on shelf, potential security problems, and customer requests/complaints.
- Practice the “Cleaner’s Creed” and proper sanitation procedures.
- Monitor cooler and display area temperatures to ensure product quality; report refrigeration failure immediately.
- Keep sales and work area swept clean, orderly, and free from safety hazards; report hazards to management.
- Exercise proper safety practices when lifting or moving product or using equipment and tools.
Secondary Job Functions:
- Assisting the front end with bagging at busy times.
- Present favorable impression in dress, personal hygiene and business attitude.
- Properly dispose of trash.
- Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department.
- Other duties assigned by management.
Physical Demands: (per work day)
The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.
Physical Demands
Frequency
Sitting, pulling up to 500 lbs, climbing up to 8 feet, and smelling.
1-33% (O) Occasionally
Walking on title or concrete, carrying and lifting up to 50 lbs, pushing up to 500 lbs, bending, balancing, stooping, kneeling, couching, handling, fingering, feeling, crawling, and talking.
34-66% (F) Frequently
Standing on title or concrete, reaching at waist or overhead, seeing and hearing.
67-100% (C) Continuously
Safety Risk Factors
Frequency
Loud noise, slipper or cluttered floor, contact with sharp objects and skin irritants, toxic exposure (see material safety data sheet) nuisance dust, fumes, and sprays, and hazardous cleaning solutions.
1-33% (O) Occasionally
Twisting of back and neck and hazardous equipment (mechanical moving parts).
34-66% (F) Frequently
Machines, tools, and equipment utilized:
Pallets, pallet jacks, power jack, u-boats, transport dollies, pricing gun, case cutter, trash compactor, display dividers, approved cleaning supplies
Repetitive Action:
Continuous movement of entire body.
Working Conditions: Working environment is inside and outside, and may include exposure to cold temperatures.
Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $15.00 - $17.90 per hour.
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Frequently asked questions
At Roche Bros., checkout operators are encouraged to embrace a team-oriented mindset, fostering respect and support among colleagues. This approach enhances workplace morale and aligns with the company’s commitment to a positive grocery environment, benefiting both staff and shoppers alike.
Yes, checkout operators at Roche Bros. in Everett are expected to greet and assist customers promptly and courteously, creating a friendly shopping atmosphere. This focus on excellent customer service helps build loyalty and ensures a welcoming experience tailored to the local community.
Checkout operators can expect a mix of standing, walking on tile or concrete floors, lifting items up to 50 lbs, and occasional climbing. The role also involves repetitive motions and working in environments that may include exposure to cold temperatures, requiring good stamina and safety awareness.
While previous grocery experience can be beneficial, Roche Bros. offers comprehensive training, making it accessible for motivated individuals aged 16 and above. Essential skills include basic English literacy and the ability to follow instructions, with emphasis on learning through hands-on practice.
Everett’s grocery sector experiences steady demand for checkout operators, with multiple stores seeking reliable staff. Applicants will find a moderately competitive environment where punctuality, customer service skills, and flexibility in scheduling can significantly improve hiring prospects.
Roche Bros. offers an hourly wage between $15.00 and $17.90 for checkout operators, aligning well with Everett’s grocery retail standards. This competitive pay reflects factors like experience and qualifications, making it an attractive option within the local job market.
No specialized certifications are mandatory for this position. However, employees must be authorized to work in the U.S. and complete Roche Bros.’ onboarding and training programs, which prepare them for daily responsibilities and safety protocols.
Highlighting strong customer service aptitude, ability to manage physical tasks such as stocking and lifting, quick learning capacity, and teamwork skills can make candidates attractive. Demonstrating punctuality and a proactive attitude also resonates well with employers in retail settings.
Roche Bros. emphasizes a team-oriented management style and high associate morale, which can create a more supportive work environment. Their attention to product freshness, safety, and community merchandising needs sets their operator roles apart in local grocery retail.
A typical shift involves greeting customers, efficiently handling checkout or bagging tasks during peak times, restocking shelves, maintaining clean displays, and reporting any inventory or safety issues. The role demands adaptability, especially when assisting front-end operations during rush periods.