Risevoic
Service Technician
Company : Ferrellgas
Location : Heber Springs, AR, 72543
Job Type : Full Time
Date Posted : 2 January 2026
Overview
Ferrellgas knows dedicated superior service starts with supported employees. Ferrellgas is seeking a Full-Time Service Technician to join the team! As a Service Technician, you will be responsible for installing, repairing, and maintaining propane equipment for our customers. Exceptional customer service is essential. Service Technicians can expect to work local routes and be home every night; however, on-call rotations for after hours and weekend emergency deliveries may be needed.
Benefits
- Medical, Dental & Vision
- Company provided STD, LTD, Life, & AD&D
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- 401(k) with company match
- Paid Time Off (PTO)
- Employee Stock Ownership Plan (ESOP)
- Wellness Program
- Parental Leave Benefit
- Tuition Reimbursement
- Employee Referral Program
- Propane Discounts
Responsibilities
- Installs, repairs, and maintains propane equipment for retail customers.
- Responsible for providing emergency response and system installation and testing.
- Loads, secures, transports, delivers, and unloads propane to and from specified destinations.
- During daily interaction with customers provides exceptional customer service by supplying service/safety information and answering inquires.
- May work on propane appliances when needed and assist with deliveries, based on customer demands
Qualifications
- High school diploma or equivalent.
- 3 or more years related experience.
- Good driving record
- Commercial driver’s license Class B CDL license with hazmat and tanker endorsement preferred.
Must be a Citizen or National of the United States, a lawful, permanent resident, or have authorization to work in the United States
Applicants must not now, or any time in the future, require sponsorship for an employment visa
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Frequently asked questions
Heber Springs has a steady demand for skilled Service Technicians due to its mix of residential and commercial propane users. Compared to larger cities in Arkansas, the competition is moderate, offering strong local opportunities especially for technicians with CDL and hazmat endorsements.
Local employers often look for Service Technicians holding a Class B CDL with hazmat and tanker endorsements, reflecting the region’s regulatory focus on propane transport safety and compliance. These certifications boost employability in Heber Springs' propane service market.
Besides repairing and installing propane systems, Service Technicians manage emergency responses, ensure safety compliance during deliveries, and maintain direct customer communication. This blend of technical and interpersonal duties distinguishes the day-to-day work.
Mastery of propane system troubleshooting, CDL driving with endorsements, and strong customer service skills are key. Developing knowledge in emergency response and safety protocols enhances career growth opportunities in both field service and supervisory roles.
Service Technicians in Heber Springs typically earn between $40,000 and $52,000 annually, influenced by experience and certifications like CDL hazmat endorsements. Benefits packages, such as those offered by Ferrellgas, further enhance compensation value.
Ferrellgas supports technicians with comprehensive benefits including stock ownership, tuition reimbursement, and a wellness program. Their focus on local home routes plus on-call emergency support creates a balanced work-life environment uncommon in many propane service firms.
Preparation involves staying updated on vehicle and equipment maintenance, understanding emergency safety procedures, and maintaining readiness for quick dispatch. Ferrellgas emphasizes teamwork and communication, which helps technicians handle after-hours demands efficiently.
Many believe the job is solely about repairs, but it also requires proactive safety education for customers and emergency readiness. The role demands both technical expertise and strong interpersonal skills to manage client interactions and regulatory compliance.
Starting with hands-on tasks like basic equipment maintenance and assisting experienced technicians on routes accelerates learning. Obtaining a CDL with hazmat endorsements early on also opens access to more responsibilities and faster career progression.
Heber Springs values close community ties, which fosters a customer-focused approach among technicians. The local culture encourages reliability and personalized service, making customer relationships a key part of daily operations in this area.