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Natural Grocers

Vitamin/Body Care Assistant

Company : Natural Grocers

Location : Hailey, ID, 83333

Job Type : Full Time

Date Posted : 13 January 2026

Salary Range

USD $20.00/Hr. -

Overview

The Job in a Nutshell:The Vitamin/Body Care Assistant is responsible for assisting the Vitamin and Body Care Managers in the successful operation and profitability of the vitamin and body care departments. Applications are accepted by the date below, which may be updated if the hiring timeline is extended.12/04/2025

Responsibilities

Main Ingredients:

  • Providing World Class Customer Service and a positive customer experience as the number one priority daily.
  • Exemplifying integrity, responsibility, and excellence and adhering to all policies.
  • Creating inviting, full and shopable departments.
  • Assisting the department managers in ordering for vitamin and body care departments and maintaining accurate inventory levels.
  • Assisting the department managers in managing margin, driving sales, and overall department profitability including minimizing shrink and maximizing effective purchasing.
  • Ensuring all in-stock products/conditions meet company standards.
  • Offering and following up on special orders.
  • Merchandising shelves, endcaps and dynamic displays.
  • Assisting in managing as well as participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock.
  • Assisting in training and monitoring of department personnel including assigning and following up on tasks.
  • Conducting active and passive demos.
  • Working with the department managers to address performance issues within the department.
  • Supporting store opening and closing activities including Daily Sales Report (DSR) and cash handling and cashier closeout responsibilities.
  • Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks.
  • Maintaining the safety and security of customers and employees.
  • Answering customer questions per company standards and policies, including the use of Health Supportive Statements and/or statements of nutritional support.
  • Continually increasing product knowledge.
  • Using SAP and inventory management software, emailing and utilizing other IS programs as needed.
  • Working a schedule based on store needs which includes evenings, weekends, holidays. Position requires working five days, 40 hours per week and attending mandatory store meetings.
  • This position has limited Manager on Duty but is never intended to be the overall Manager on Duty for the store.  
  • Although this is a general outline of job responsibilities all employees are expected to be “hands on” and do whatever it takes to get the job done and make the company thrive.

    Qualifications

    Recipe for Success:

  • High School diploma, GED or equivalent preferred.
  • 1 year of experience in grocery or retail environment preferred; natural foods background is a plus.
  • 1 year of experience supervising others preferred.
  • 1 year of experience in vitamins/supplements preferred.
  • Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable.
  • Ability to manage changing priorities and to stay focused with the task at hand.
  • Possess a sense of urgency in the completion of tasks.
  • Possess excellent customer service skills.
  • Highly organized with great attention to detail.
  • Ability to take direction and follow through.
  • Must be cashier trained and able to count currency.
  • Proficient in MS Word, Excel and Outlook
  • This job description is not an employment contract.  It does not guarantee a job or that the above listed duties are the limit of responsibilities.  The job and job description are subject to change with and without notice.  Employees are required to accomplish any and all tasks assigned to them by their Manager and/or other Store Support Center manager that might not be listed in this job description.

    Here’s an overview of the benefits we offer our good4u Crew to help ensure the health and wellbeing of you and your family, now and well into the future:

    All Crew Members

    • Birthday Bonus Pay 
    • Vitamin Bucks (up to $2,080 earned as store credit annually) 
    • Holiday Pay for 5 Holidays – Stores Closed
    • Paid Time Off (sick days and vacation) that Increases with Tenure 
    • Paid Nutrition Education 
    • good4u Crew Member Discount  
    • {N}power Program (customer appreciation and rewards program) 
    • Regular, Scheduled Pay Increases  
    • Advancement Opportunities and Career Development 
    • Health and Wellness Program  
    • Employee Assistance Program (EAP)   
    • Employee Referral Program

    Full-Time Crew Members (30+ hours/week)

    • Medical, Dental and Vision Insurance 
    • Paid Parental Leave  
    • Paid Medical Leave (through company paid short-term disability insurance) 
    • Company Paid Short-Term Disability Insurance  
    • Company Paid Life Insurance 
    • Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance   
    • Retirement Savings Plan (401k) with discretionary Company Match  
    • Healthcare and Dependent Care Flexible Spending Account (FSA)  
    • Health Savings Account (HSA) with Company Match 

    Diversity Statement

    At the heart of Natural Grocers' commitment to our community and crew is this belief: All people should be empowered to experience health and wellbeing! We cannot be true to this conviction without honoring diversity and cultivating inclusion throughout every aspect of our organization.

    At Natural Grocers, we honor our differences, embrace diversity, and cultivate inclusion because both individual and societal health are rooted in these principles. Our Crew is diverse not only in gender, race, ethnicity, sexual orientation, religion, abilities, and age but also in cultural backgrounds, thoughts, and ideas. Celebrating our diversity refreshes, expands, and shapes our perspective, energizing our mission of equitable access to health and wellness for all. We welcome everyone who would like to join us in this mission, with gratitude for the unique life experience each person brings to the table. We’re committed to nurturing an ecosystem of diversity and inclusion in which our Crew can continue to thrive.

    Physical Capabilities and Environmental Demands:

     

    N = Never

    O = Occasional; 1-33% of time

    F = Frequent; 34-66% of time

    C = Constant; 67-100% of time

    Physical Requirements:

    • Must have the ability to constantly lift or carry up to 10 lbs., frequently lift or carry 11-20 lbs., and occasionally lift or carry 21-50 lbs. Must also have the ability to occasionally lift or carry 51-100 lbs. with a team lift.
    • Must have the ability to frequently push or pull up to 15 lbs. and occasionally push or pull 16-100 lbs.
    • Must be able to occasionally use the computer for data entry and use of mouse.
    • Must be able to constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift.
    • Must be able to frequently to reach above chest.
    • Must be able to occasionally sit, squat, kneel, and climb as needed.

    Environmental Requirements:

    • Must be able to frequently work with sharp tools and equipment, dust, fumes, and congested worksite.
    • Must be able to occasionally work with noise, cold, heat, wet, humid, outside, heights, and contact stress.

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    Frequently asked questions

    Success as a Vitamin/Body Care Assistant hinges on strong customer service, inventory accuracy, and product knowledge in vitamins and supplements. Skills in merchandising, using inventory software, and maintaining department profitability also play vital roles, alongside the ability to multitask in a fast-paced retail setting.

    In Hailey, ID, the role often involves adapting to a close-knit community's preferences, with a focus on personalized nutrition advice and managing inventory that suits local health trends. Seasonal demand fluctuations may also influence stocking and customer engagement strategies unique to this area.

    While both roles focus on health products, the Vitamin/Body Care Assistant specializes in managing vitamin and body care departments, emphasizing merchandising and inventory control. In contrast, a Nutrition Services Assistant may have broader responsibilities across nutritional programs and client dietary support.

    Starting as a Vitamin/Body Care Assistant opens doors to supervisory roles within retail health departments, progression into department management, or specialization in nutrition consulting. Experience gained here also supports transitions into allied health or wellness coaching positions.

    Natural Grocers leverages Vitamin/Body Care Assistants as frontline advocates for health and wellness, ensuring customers receive expert product guidance. These assistants help sustain the company’s commitment to equitable health access by creating inviting departments and supporting nutrition education.

    Natural Grocers emphasizes integrity and excellence, expecting assistants to actively engage in customer education and department profitability. Unlike some retailers, assistants here also participate in demos, safety protocols, and cross-training in cashiering duties, reflecting a more hands-on, multifaceted approach.

    This position offers a competitive wage starting at $20.00 per hour in Hailey, ID, reflecting local market rates for specialized retail roles in health and nutrition. Additional benefits enhance overall compensation, making it attractive for candidates invested in wellness retail careers.

    Certifications in food safety and knowledge of nutritional supplements are highly valued in Idaho, including Hailey. Keeping these credentials current ensures compliance with state regulations and enhances credibility when advising health-conscious customers.

    Hailey’s growing focus on natural and holistic health products has increased demand for knowledgeable Vitamin/Body Care Assistants. While competition exists, candidates with retail experience and supplement expertise stand out, especially those aligned with community wellness values.

    Balancing inventory accuracy, customer inquiries, and merchandising creates a dynamic daily workflow. Success involves prioritizing customer service, staying organized during busy periods, and proactive communication with department managers to address sales and shrink issues effectively.

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