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Room Attendant
Company : Highgate
Location : Atlantic City, NJ, 08401
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Compensation Type
HourlyHighgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
Courtyard Atlantic City
1212 Pacific AveAtlantic City, NJ 08401Overview
The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
Responsibilities
- Thoroughly clean guestrooms according to standards.
- Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
- Remove all trash and dirty linen from guestrooms and hallways.
- Keep all hallways, public areas and closets clean, neat and vacuumed
- Restock housekeeping cleaning cart for next day's use.
- Replenish chemical bottles.
- Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
- Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
- Handle items for “Lost and Found” according to the standards.
- Ensure overall guest satisfaction.
Qualifications
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
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Frequently asked questions
Working as a Room Attendant at Highgate involves lifting up to 50 pounds occasionally and standing throughout your shift. The role requires stamina and physical strength to maintain guest rooms and public areas efficiently, reflecting the hospitality industry's active pace in Atlantic City.
In Atlantic City, Room Attendants must combine attention to detail with courteous guest interaction. Strong communication and the ability to multitask are critical, alongside physical endurance to handle cleaning duties. Local hotels value attendants who can adapt to a fast-paced environment while maintaining high cleanliness standards.
Highgate supports career progression for Room Attendants, offering opportunities in supervisory roles or cross-training in housekeeping management. With its diverse portfolio, motivated attendants can advance by gaining experience and demonstrating service excellence across its various hotel brands.
Highgate integrates advanced hospitality management tools, making the Room Attendant role more streamlined and guest-focused compared to competitors. This tech-savvy approach enhances efficiency and guest satisfaction, setting Highgate apart within Atlantic City's competitive hotel market.
Applicants to Highgate’s Room Attendant role should highlight their hospitality experience and physical capability. Emphasizing a friendly, service-oriented attitude and readiness to work in a fast-paced Atlantic City hotel environment will align well with Highgate’s standards.
Atlantic City’s hospitality sector experiences steady demand for Room Attendants, but competition can be moderate due to seasonal fluctuations. Candidates with prior hotel experience and strong communication skills often have an edge in securing roles at well-known companies like Highgate.
Room Attendants in Atlantic City generally earn between $12 and $15 per hour. Highgate offers competitive hourly pay within this range, reflecting its commitment to attracting quality staff while balancing the city’s hospitality market standards.
While not always mandatory, certifications in hospitality safety or sanitation can boost a Room Attendant’s employability in Atlantic City. Highgate values candidates who demonstrate commitment to industry best practices, which may include regionally recognized housekeeping or safety credentials.
Highgate employs industry-leading revenue and operational tools that enhance workflow for Room Attendants. These systems help streamline room assignments, inventory management, and maintenance reporting, enabling attendants to focus on guest satisfaction with greater efficiency.
A Room Attendant at Highgate’s Courtyard Atlantic City begins by preparing the housekeeping cart, then thoroughly cleans guest rooms, restocks supplies, and attends to public areas. They report maintenance issues and handle lost-and-found items, ensuring each guest enjoys a pristine and pleasant stay.