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Seasonal Sales Associate
Company : Kirkland's, Inc.
Location : Baltimore, MD, 21251
Job Type : Full Time / Part Time
Date Posted : 25 December 2025
Overview
The primary responsibility of a Sales Associate is to provide an exceptional shopping experience to every customer utilizing Kirkland’s Home customer service model while assisting with all aspects of operations and merchandising with partnership and direction from the management team. Sales Associates drive sales growth by flexing into multiple roles including selling, cashiering, replenishing, setting floorsets and/or cleaning. Serving the customer is always top priority regardless of the work area.
Responsibilities
- Supports and values Customer Service in both the in store and online shopping experience
- Actively engages with all customers modeling exceptional selling behaviors
- Greets every customer with enthusiasm, maintains a positive, can do attitude at all times
- Proactively engages with customers, reads cues and responds appropriately
- Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket
- Supports the company’s branding at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal
- Achieves or exceeds goals associated with company initiatives and programs.
- Assists in the process of the receipt of all merchandise in a safe, timely and efficient manner
- Assists in maintaining an efficient and organized salesfloor and stockroom
- Assists in maintaining merchandise presentation, pricing and the accuracy of inventory levels
- Champions and demonstrates a commitment to Kirkland’s Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit
- May perform other duties as necessary
Qualifications
- Energetic, people and results oriented, competitive with a drive to succeed
- Ability to effectively communicate both written and verbally
- Ability to work weekends, holidays and evenings
- Ability to read and interpret company directives, handbook and manuals
- Ability to work a flexible schedule to meet the business needs of the store
- Ability to work independently as well as part of a team
- Must be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/product
- Frequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bags
- Must be able to constantly stand and move around the store for prolonged periods to greet and assist customers
- Must be able to frequently communicate with the customers in person, electronically, and telephonically
- Must be able to frequently move merchandise 50 pounds or more to and from the stock room to sales floor
- Must be able to operate a Point of Sale system, registers and hand held devices efficiently and accurately
Preston, MD
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Frequently asked questions
Baltimore's retail sector sees a spike in seasonal sales associate demand in the holidays. Competition can be moderate due to many retail stores increasing staff, but having prior retail or stockroom experience helps you stand out. Local candidates with flexible availability often have an edge in securing these seasonal roles.
Many Baltimore retailers recognize the need for flexible hours during peak seasons. Seasonal sales associates often receive weekend and evening shifts, with some employers providing employee discounts or performance incentives. Scheduling flexibility is common but varies, so discussing availability upfront can improve your chances.
Strong communication and customer engagement skills are crucial, along with adaptability to juggle roles like cashiering and stocking. Physical stamina is essential given the frequent lifting and standing involved. Familiarity with point-of-sale systems also significantly boosts effectiveness in a fast-paced retail environment.
Seasonal roles at Kirkland’s, Inc. often serve as a gateway to longer-term positions due to the company’s focus on culture and performance. Showing dedication and mastering diverse tasks increases your chance to be considered for permanent roles, especially in busy locations like Baltimore where retail turnover can be high.
Kirkland’s emphasizes a collaborative environment with a strong customer service model, blending merchandising with proactive sales techniques. The role demands versatility—from cashier duties to floor setup—offering a comprehensive retail experience uncommon in many seasonal positions.
Sales associates at Kirkland’s are encouraged to actively engage customers while promoting loyalty programs and ongoing promotions. Meeting sales targets aligns with company initiatives, fostering a results-driven atmosphere where associates contribute directly to the store’s performance metrics.
Seasonal sales associates in Baltimore usually earn between $12 and $16 per hour, slightly above the national average due to the city's retail demand. Wages may adjust based on experience and specific store policies, with Kirkland’s often aligning pay competitively to attract motivated seasonal staff.
The position requires frequent lifting of merchandise up to 50 pounds and prolonged periods of standing or walking. Stockroom tasks include organizing inventory and setting floor displays, so being physically fit and comfortable with manual labor is important to thrive in this seasonal retail role.
Use location filters combined with keywords like 'Kirkland’s seasonal sales' or 'holiday retail sales Baltimore' for more targeted results. Applying directly on Kirkland’s career page and setting alerts for new postings can help you catch openings early during peak hiring seasons.
Expect dynamic customer engagement that includes greeting shoppers, providing product knowledge, and supporting loyalty program sign-ups. The role emphasizes creating a positive shopping atmosphere through enthusiasm and responsiveness, ensuring each visitor feels valued and informed.