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Maintenance Associate
Company : Highgate
Location : Dover, NH, 03820
Job Type : Full Time / Part Time
Date Posted : 26 December 2025
Compensation Type
HourlyHighgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
Homewood Suites Portsmouth
100 Portsmouth BlvdPortsmouth, NH 03801Overview
At the Homewood Suites Portsmouth, Maintenance is responsible for the preventative maintenance and upkeep of guest rooms and public spaces.
Responsibilities
- Assist with the operation maintenance and repair of equipment.
- Change out light bulbs; perform preventative maintenance for guest rooms to include: vinyl repair touch up paint minor furniture repair tub caulking tile repairs etc.
- Perform preventative maintenance for ice machines refrigerators kitchen equipment laundry equipment HVAC guestrooms meeting rooms the swimming pool and hot tub.
- Perform plumbing repair laundry equipment repair preventative maintenance on all exhaust fans and supply; monitor energy conservation; repair vacuum cleaners and any other small equipment upon request.
- Immediately follow up on any alarms to determine the exact location and cause - determine emergency status and report to the Front Desk with findings.
- Perform other tasks/jobs as assigned by the supervisor or manager.
Qualifications
- Experience in a hotel or a related field preferred.
- High School diploma or equivalent required.
- Licensed in a trade preferred (plumbing electrical HVAC carpentry etc.).
- Must have a valid driver’s license for the applicable state.
- Must have an acceptable MVR (Motor Vehicle Driving Record) property specific.
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Frequently asked questions
At Highgate’s Homewood Suites in Dover, NH, a Maintenance Associate plays a pivotal role ensuring the smooth functioning of hotel facilities. This position supports upkeep in guest rooms and public spaces, directly impacting guest satisfaction and operational efficiency within the hospitality environment.
Career growth from Maintenance Associate often involves gaining certifications in trades like HVAC or plumbing, building hands-on experience with preventive maintenance, and demonstrating leadership in managing repairs. The hospitality sector rewards versatility and proactive problem-solving, paving pathways toward supervisory or managerial roles.
Maintenance Associates usually focus on routine preventive tasks and minor repairs tailored to hospitality assets, such as guest rooms and kitchen equipment. Unlike broader maintenance technicians, they require familiarity with hotel-specific systems and guest-impact considerations, blending technical ability with customer-oriented service.
Highgate encourages professional development by valuing licensed trades such as electrical, plumbing, or HVAC certifications. While formal training may depend on site needs, associates at Dover facilities often benefit from industry-aligned skill enhancement to maintain the property’s high standards.
Maintenance Associates in the Portsmouth, NH area, particularly at reputable hospitality firms like Highgate, generally earn between $16 to $22 per hour. Wage variation depends on experience, certifications, and specific job demands within the hotel’s maintenance department.
Dover, NH's hospitality sector experiences moderate demand for maintenance roles due to its growing tourism. Entry-level hotel maintenance jobs attract a steady applicant flow, but those with trade licenses or prior hotel experience tend to have an advantage in securing positions.
Commuting from Dover to Portsmouth covers roughly 15 miles, typically a 20-30 minute drive. Public transportation options are limited; hence, having a valid driver’s license and reliable vehicle is essential for punctuality and daily accessibility to the hotel site.
Highgate emphasizes innovation and digital acumen, which means Maintenance Associates often engage with advanced revenue management systems and proactive maintenance strategies. This forward-thinking approach fosters a dynamic work environment focused on maximizing asset value through meticulous upkeep.
Working at Homewood Suites Portsmouth involves handling diverse equipment, including HVAC, kitchen appliances, and pool systems. Seasonal weather in NH also requires vigilance with heating and plumbing systems, demanding adaptability and thorough preventive upkeep to ensure guest comfort.
Highgate’s Maintenance Associates benefit from the company's expansive portfolio and global standards, combining hospitality expertise with cutting-edge tools. This exposure often leads to broader skill development and career opportunities compared to maintenance roles limited to smaller or less tech-driven hotel operators.