Deli Clerk
Company : Roche Bros.
Location : Needham, MA, 02492
Job Type : Part Time
Date Posted : 2 January 2026
Overview
Prepare food and display product in the department in a careful, clean, neat, and expedient manner ensuring that all product is fresh, rotated, and well-stocked for customers while maintaining great customer service.
Minimum Qualifications
- Must be 18 years of age.
- Must be able to read, write, speak, and understand English, with the ability to follow instructions.
- Ability to work a schedule based on the business needs of the store location.
- Authorized to work within the U.S.
Responsibilities
The list of essential functions is not exhaustive and may be supplemented as necessary by the company.
- Commit to the “Golden Rule” and work with other associates to build a strong deli team.
- Provide continuous attention to customers’ needs at the service counter.
- Offer product suggestions.
- Process merchandise according to production guidelines and follow established sanitation standards.
- Slice meats and cheeses.
- Prepare and wrap cheeses, sandwiches, and other deli related products.
- Stock display cases and rotate all products to ensure date control.
- Unload deliveries and store product in designated area.
- Monitor/maintain the cooler, freezer, equipment, and work area to the sanitation standards of the company.
- Practice the “Cleaner’s Creed” and proper sanitation procedures.
- Ensure sales and work area are swept and wiped clean, orderly, free from safety hazards, and report hazards to management. Operate and clean department equipment and tools.
- Exercise proper safety practices when lifting or moving product or using equipment.
Secondary Job Functions:
- Restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
- Keep display cases, cooler and freezer organized and clean; clean walls, fans, drains, and equipment.
- Present favorable impression in dress, personal hygiene and business attitude.
- Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement.
- Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department.
- Other duties as assigned by management.
Physical Demands: (per work day)
The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.
Physical Demands
Frequency
Crawling.
0% (N) Never
Sitting, pushing and pulling up to 250 lbs, climbing up to 8 feet, kneeling, and crouching.
1-33% (O) Occasionally
Carrying and lifting up to 50 lbs, bending, balancing, stooping, and reaching at waist or overhead.
34-66% (F) Frequently
Standing and walking on a title or concrete floor, handling, fingering, feeling, talking, seeing, hearing, and smelling.
67-100% (C) Continuously
Safety Risk Factors
Frequency
Loud noise, cluttered floor surface, contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust, fumes, and sprays, and hazardous cleaning solutions.
1-33% (O) Occasionally
Twisting of back and neck, slippery floor surface, and contact with sharp objects.
34-66% (F) Frequently
Hazardous equipment (mechanical moving parts).
67-100% (C) Continuously
Machines, tools, and equipment utilized:
Slicer, case cutter, kitchen utensils, electronic scales, shrink film wrapper, steamer, pricing gun, compactor, sink, cooler, freezer, and approved cleaning supplies.
Repetitive Action:
Continuous movement of entire body.
Working Conditions: Working environment is inside and possibly outside within cold temperatures that may be wet.
Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $15.40 - $20.10 per hour.
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Frequently asked questions
Roche Bros. deli clerks manage high customer traffic by maintaining swift product preparation and display replenishment. They balance customer service with restocking, ensuring freshness and cleanliness under pressure, which enhances customer satisfaction in the Needham store environment.
Yes, deli clerks at Roche Bros. follow strict safety protocols when using slicers and other equipment. Proper lifting techniques and regular sanitation practices minimize injury risks and ensure a safe workspace, crucial for handling heavy or mechanical deli tools effectively.
Working as a deli clerk in Needham entails frequent standing, walking, and lifting up to 50 lbs. Employees often perform repeated motions like slicing and wrapping, requiring good endurance and the ability to work in cooler temperatures, typical for a grocery deli environment.
While previous deli experience helps, Roche Bros. values candidates willing to learn on the job. Basic food safety awareness and customer service skills can compensate for limited slicing expertise, supported by company training during the onboarding phase.
Needham shows moderate demand for deli clerks due to its suburban demographics and local grocery chains. Competition can increase during holiday seasons when stores ramp up staffing, so applicants with flexible availability and strong customer service skills have an advantage.
Roche Bros. offers $15.40 to $20.10 hourly for deli clerks, reflecting Massachusetts pay transparency laws. This range is competitive locally, balancing the Needham area’s moderate living costs and industry standards for entry-level food service roles.
Roche Bros. emphasizes teamwork and the 'golden rule' philosophy, fostering a cooperative deli environment. Their focus on cleanliness, product rotation, and customer interaction sets their deli clerks apart, ensuring a higher standard of service in the Needham community.
Deli clerks at Roche Bros. can grow by mastering food preparation techniques and customer service excellence, potentially moving into supervisory or deli manager roles. The company supports skill-building through onboarding e-learnings and encourages internal promotion.
Roche Bros. looks for candidates who are punctual, attentive to detail, and able to communicate clearly in English. Reliability, a customer-focused attitude, and the ability to maintain sanitation standards are key traits for deli clerks in their Needham store.
Roche Bros. provides thorough training on sanitation and safety, including proper use of cleaning supplies and equipment. Deli clerks follow scheduled cleaning routines and report hazards promptly, ensuring a safe and hygienic deli workspace in Needham.