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Highgate

House Attendant

Company : Highgate

Location : Seattle, WA, 98121

Job Type : Full Time

Date Posted : 7 January 2026

Compensation Type

Hourly

Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location

Located on the seam of Belltown and the retail core, the 97-room Kimpton Palladian Hotel is within walking distance of landmarks like Pike Place Market, the waterfront, and Seattle’s best new restaurants, live music venues, cafés, and boutiques. When you’re not exploring, your home base is a 1910 landmark reinvented in a masculine-chic style with luxe amenities, edgy design elements, and contemporary furnishings that reflect Belltown’s hip heritage. You’ll also find a heralded seafood restaurant in Shaker + Spear, a speakeasy-style social lounge called Pennyroyal, and a lobby you won’t soon forget. The Palladian beckons today’s tech titans and tastemakers.

Overview

The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers – property specific, etc.).

Salary $24.40/hr
  • In addition to  travel discounts at our hotels, Highgate offers competitive benefits, including three pricing tiers of medical coverage as well as Dental and Vision to full-time associates. Retirement 401k Program is open to both full-time and part- time staff who qualify.
 Applications will be accepted until 12/1/25

Responsibilities

  • Buff marble floors daily according to hotel standards.
  • Shampoo carpets in the public areas according to hotel standards.
  • Shampoo furniture as needed.
  • Handle all requests for luggage assistance in a friendly, efficient and courteous manner.
  • Handle items for "Lost and Found" according to hotel standards.
  • Clean guestrooms as needed.
  • Have knowledge of and assist in all emergency procedures.
  • Maintain hotel equipment in proper working order.
  • Maintain storage of hotel equipment in proper area.
  • Complete special projects as assigned by the Housekeeping Manager.
  • Ensure overall guest satisfaction.

Qualifications

  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  • Must be able to exert up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
  • Ability to stand during entire shift.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.

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Frequently asked questions

Working as a house attendant in Seattle involves physical tasks like lifting up to 100 pounds and standing for long periods. The role requires endurance and strength to maintain cleanliness and assist guests efficiently in busy hotel environments like those in Belltown and downtown Seattle.

Strong communication, attention to detail, and the ability to multitask under pressure are highly valued. Employers also look for familiarity with cleaning protocols and guest service etiquette, especially in vibrant markets like Seattle’s hospitality sector.

A typical day involves polishing floors, shampooing carpets, handling lost and found items, and delivering essentials to guestrooms. Flexibility and responsiveness to guest requests are key for maintaining high standards throughout shifts.

Highgate emphasizes innovative property management and offers extensive benefits, including multi-tiered health coverage and travel discounts. Their boutique hotels combine historic charm with modern design, creating a unique work environment not found in standard hotel chains.

While specific training programs aren’t detailed, Highgate’s reputation for hospitality leadership suggests ongoing skill development and support in emergency procedures and guest service excellence, fostering career growth within their diverse portfolio.

At $24.40 per hour, this role offers a solid wage above many entry-level hospitality jobs in Seattle, reflecting the physical demands and customer service expectations typical of house attendant positions in upscale hotels.

Seattle’s vibrant tourism and convention activities create steady demand for hospitality roles, including house attendants. Locations near Pike Place Market and the waterfront often see higher guest turnover, increasing opportunities but also requiring efficient service.

Part-time roles exist but often come with fewer benefits. Full-time positions like those at Highgate typically include health coverage and 401(k) plans, making them more attractive for long-term employment in Seattle’s competitive hospitality market.

Maintaining historic yet modernized spaces can be demanding, as can managing guest expectations in a trendy area with tech professionals and tastemakers. Attention to both aesthetic upkeep and discreet guest service is crucial to succeed here.

House attendants are vital frontline contributors to Highgate’s guest experience, directly supporting the company’s focus on tailored lifestyle hotel brands and innovative service. Their work complements Highgate’s strategic asset value maximization and market responsiveness.

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