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Roche Bros.

Grocery Clerk

Company : Roche Bros.

Location : Burlington, MA, 01805

Job Type : Full Time / Part Time

Date Posted : 23 December 2025

Overview

Prepare food and display product in the department in a careful, clean, neat, and expedient manner ensuring that all product is fresh, rotated, and well-stocked for customers while maintaining great customer service.

Minimum Qualifications

  • Must be 18 years of age.
  • Must be able to read, write, speak, and understand English, with the ability to follow instructions.
  • Ability to work a schedule based on the business needs of the store location.
  • Authorized to work within the U.S.

Responsibilities

The list of essential functions is not exhaustive and may be supplemented as necessary by the company.

  • Commit to the “Golden Rule” and work with other associates to build a strong deli team.
  • Provide continuous attention to customers’ needs at the service counter.
  • Offer product suggestions.
  • Process merchandise according to production guidelines and follow established sanitation standards.
  • Slice meats and cheeses.
  • Prepare and wrap cheeses, sandwiches, and other deli related products.
  • Stock display cases and rotate all products to ensure date control.
  • Unload deliveries and store product in designated area.
  • Monitor/maintain the cooler, freezer, equipment, and work area to the sanitation standards of the company.
  • Practice the “Cleaner’s Creed” and proper sanitation procedures.
  • Ensure sales and work area are swept and wiped clean, orderly, free from safety hazards, and report hazards to management. Operate and clean department equipment and tools.
  • Exercise proper safety practices when lifting or moving product or using equipment. 

Secondary Job Functions:

  • Restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
  • Keep display cases, cooler and freezer organized and clean; clean walls, fans, drains, and equipment.
  • Present favorable impression in dress, personal hygiene and business attitude.
  • Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement.
  • Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department.
  • Other duties as assigned by management.

Physical Demands: (per work day)

The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.

Physical Demands

Frequency

Crawling.

0% (N) Never

Sitting, pushing and pulling up to 250 lbs, climbing up to 8 feet, kneeling, and crouching.

1-33% (O) Occasionally

Carrying and lifting up to 50 lbs, bending, balancing, stooping, and reaching at waist or overhead.

34-66% (F) Frequently

Standing and walking on a title or concrete floor, handling, fingering, feeling, talking, seeing, hearing, and smelling.

67-100% (C) Continuously

Safety Risk Factors

Frequency

Loud noise, cluttered floor surface, contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust, fumes, and sprays, and hazardous cleaning solutions.

1-33% (O) Occasionally

Twisting of back and neck, slippery floor surface, and contact with sharp objects.

34-66% (F) Frequently

Hazardous equipment (mechanical moving parts).

67-100% (C) Continuously

Machines, tools, and equipment utilized:

Slicer, case cutter, kitchen utensils, electronic scales, shrink film wrapper, steamer, pricing gun, compactor, sink, cooler, freezer, and approved cleaning supplies.

Repetitive Action:

Continuous movement of entire body.

Working Conditions: Working environment is inside and possibly outside within cold temperatures that may be wet.

Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $15.40 - $20.10 per hour.

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Frequently asked questions

Working as a Grocery Clerk in Burlington demands stamina for standing, lifting up to 50 lbs, and moving continuously. Familiarity with equipment like slicers and electronic scales is helpful. This role also requires attentiveness to safety and sanitation in a fast-paced grocery environment.

At Roche Bros., Grocery Clerks focus heavily on fresh product rotation, customer service at the deli counter, and maintaining sanitation standards. Unlike general stockers, this role involves preparing deli items like slicing meats and cheeses, requiring both product knowledge and manual skill.

Starting as a Grocery Clerk, employees can advance into supervisory or department manager roles by demonstrating reliability, customer service excellence, and operational knowledge. Gaining cross-training in other departments or leadership skills often accelerates growth within grocery retail.

Burlington's grocery sector sees moderate competition due to a mix of retail chains and local stores. Demand for roles like Grocery Clerk remains steady, but candidates with flexibility and prior retail experience often have an advantage when applying.

Schedules at Roche Bros. align with store business needs, influenced by Burlington’s shopping patterns and seasonal demand. Clerks might expect shifts during peak hours or weekends, and occasional flexibility is valued to handle busy periods efficiently.

Roche Bros. emphasizes strict sanitation protocols and safety practices in its deli department. Clerks receive training on equipment use, proper cleaning, and hazard reporting, fostering a secure and clean workspace for both employees and customers.

The pay for Grocery Clerks at Roche Bros. in Burlington typically ranges from $15.40 to $20.10 per hour, depending on experience and qualifications. This aligns with Massachusetts' pay transparency and reflects local market standards for grocery retail roles.

Beyond standard grocery store roles, Roche Bros. provides comprehensive onboarding and e-learning within the first 30 days, reinforcing food safety and customer service skills. Their focus on team collaboration and adherence to the ‘golden rule’ fosters a positive work culture.

Daily tasks at Roche Bros. include operating slicers, case cutters, electronic scales, and shrink film wrappers. Clerks also use pricing guns and maintain equipment like coolers and freezers, requiring attention to detail and adherence to sanitation standards.

Customer service is central to the Grocery Clerk role at Roche Bros., especially at the deli counter. Clerks regularly assist shoppers by answering questions, offering product suggestions, and ensuring a welcoming shopping experience, which enhances customer loyalty.

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