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Room Attendant
Company : Highgate
Location : Warwick, RI, 02886
Job Type : Full Time / Part Time
Date Posted : 29 December 2025
Compensation Type
HourlyHighgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
Homewood Suites Warwick
33 International WayWarwick, RI 02886Overview
The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
Responsibilities
- Thoroughly clean guestrooms according to standards.
- Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
- Remove all trash and dirty linen from guestrooms and hallways.
- Keep all hallways, public areas and closets clean, neat and vacuumed
- Restock housekeeping cleaning cart for next day's use.
- Replenish chemical bottles.
- Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
- Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
- Handle items for “Lost and Found” according to the standards.
- Ensure overall guest satisfaction.
Qualifications
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
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Frequently asked questions
Working as a Room Attendant at Highgate's Warwick location involves frequent lifting of up to 50 pounds and standing throughout your shift. This position requires stamina and attention to detail to ensure guest rooms and public areas meet cleanliness standards efficiently.
Yes, starting as a Room Attendant in Warwick can open pathways to supervisory or specialized housekeeping roles. Highgate’s diverse hotel portfolio supports career growth, especially for those mastering guest service and operational standards.
A standout Room Attendant excels in communication, time management, and meticulous cleanliness. Being proactive in reporting maintenance and lost items while maintaining a courteous demeanor enhances guest satisfaction and job performance.
While formal certifications aren’t mandatory, familiarity with OSHA cleaning standards and local health regulations is highly valued. Highgate encourages staff to stay updated on hospitality protocols to maintain superior service and safety.
The Warwick hospitality sector sees steady demand for Room Attendants, but competition can fluctuate seasonally. Candidates with reliable attendance, flexibility, and strong guest service skills tend to have an advantage in securing positions.
Highgate emphasizes innovation and digital tools for efficiency, offering Room Attendants access to advanced housekeeping management systems. Their global portfolio and diverse brands provide a dynamic work environment compared to conventional hotel chains.
Highgate fosters a culture of attentiveness by equipping Room Attendants with thorough training and clear communication channels. Regular feedback and access to updated resources help staff anticipate guest needs and maintain room standards.
Room Attendants at Highgate in Warwick generally earn an hourly wage between $13 and $16, reflecting local market rates and the company’s commitment to competitive compensation within the hospitality sector.
Due to Warwick’s mix of tourism and business travelers, Room Attendants must adapt to fluctuating occupancy and diverse guest expectations. Seasonal events can increase workload intensity, requiring flexibility and efficient time management.
Daily duties include thorough cleaning of rooms, restocking supplies, handling guest requests promptly, and maintaining common areas. Attention to detail and swift reporting of maintenance issues contribute to seamless guest stays.