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Greeter / Counter Desk Attendant
Company : Bowlero
Location : Waldorf, MD, 20601
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
Night and weekend availability is required.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Job Type: Part-time
Shift:
- Evening shift
- Night shift
Weekly day range:
- Weekend availability
Work Location: One location
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
The pay rate for this position is $15.00/hour.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
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Frequently asked questions
Waldorf's hospitality sector shows moderate competition for part-time Greeter / Counter Desk Attendant positions, especially in entertainment settings like Bowlero. Candidates with experience in customer-facing roles and flexible weekend availability tend to stand out in this local job market.
While no formal certifications are mandatory, employers in Waldorf value excellent communication skills, POS system familiarity, and a knack for guest engagement. Experience in hospitality or retail settings enhances a candidate's appeal in local entertainment facilities.
Daily tasks involve warmly welcoming guests, managing waitlists, assigning equipment like bowling shoes and lanes, operating sales systems, and coordinating with maintenance for equipment issues. Strong multitasking and interpersonal skills are essential.
This role offers foundational experience in guest services, cash handling, and operational support. It can lead to supervisory positions within entertainment or hospitality settings, especially for those who demonstrate leadership and customer service excellence.
Bowlero provides employees with free bowling access, discounted arcade play, and significant savings on food and event tickets. These perks create a fun, engaging work environment that goes beyond standard hospitality benefits.
At Bowlero, the energetic entertainment vibe demands attendants be especially personable and quick on their feet. Beyond standard desk tasks, they contribute to a lively guest experience through interaction and assistance with bowling basics.
The position offers $15.00 per hour, reflecting competitive pay for part-time hospitality roles in Waldorf. Combined with performance incentives and employee discounts, it provides a balanced entry-level compensation package.
Night and weekend shifts are critical due to peak customer flow during these times. Candidates flexible with evenings and weekends have stronger prospects in securing positions at venues like Bowlero, which thrive on weekend entertainment.
Bowlero’s Waldorf location is well-connected by main roads, making commuting feasible from nearby suburbs. However, public transport options are limited, so personal or shared rides are common among employees.