Greeter / Counter Desk Attendant
Company : Bowlero
Location : Tukwila, WA, 98188
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
The pay range for this position is $21.10 - $23.00.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
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Frequently asked questions
Success as a Greeter / Counter Desk Attendant in Tukwila demands strong interpersonal communication, friendly demeanor, and multitasking abilities. Familiarity with POS systems and basic guest assistance skills enhance customer satisfaction in fast-paced entertainment environments like Bowlero.
A typical day involves greeting guests warmly, managing lane assignments, handling sales transactions, and coordinating with maintenance for equipment issues. This balance ensures smooth bowling alley operations while creating a welcoming atmosphere.
Starting as a Desk Attendant opens pathways to supervisory roles, event coordination, or specialized guest services within entertainment centers. Developing customer service expertise and operational knowledge can accelerate upward mobility.
Bowlero offers a competitive hourly rate between $21.10 and $23.00, which aligns well with Tukwila's cost of living and often exceeds wages in nearby areas, reflecting the entertainment industry's demand for skilled attendants.
Employees enjoy perks like free bowling sessions, discounted arcade play, and substantial food and event discounts, fostering a fun work environment that blends entertainment with rewarding incentives.
Applicants must meet Washington State's minimum legal age for alcohol service, ensuring compliance with state laws while handling guest service responsibilities responsibly.
Bowlero promotes a collaborative environment where attendants coordinate closely with mechanics, management, and fellow staff to maintain seamless guest experiences, valuing teamwork alongside personal accountability.
Tukwila's vibrant entertainment scene drives steady demand for frontline roles like Desk Attendants, enhancing hiring prospects especially in established venues like Bowlero where guest service quality is prioritized.
Bowlero blends a dynamic, high-energy setting with extensive perks and technology integration, setting its Desk Attendant role apart by combining guest engagement with operational sophistication.
Bowlero offers hands-on training with POS systems, guest service techniques, and equipment troubleshooting, empowering attendants to enhance both customer interaction skills and technical know-how.