Risevoic
Driver Navigator - Salt Lake City, UT
Company : Chick-fil-A Supply
Location : Salt Lake City, UT, 84116
Job Type : Full Time
Date Posted : 3 January 2026
Overview
As a navigator, you will be responsible for supporting and partnering with drivers at the Chick-fil-A Supply Distribution Center (DC) in Salt Lake City, UT, to provide excellent delivery service to restaurants. You will help with unloading the truck, delivering and organizing food, navigation to each destination, completing delivery logs and sharing opportunities for process improvement. As a navigator, you will be a crucial part of a team innovating ways to better serve Chick-fil-A® restaurants and Operators. You will report to the transportation supervisor and collaborate with the transportation team to provide the driver with up-to-date route, schedule and delivery instructions. As the navigator, you will have the opportunity to help drive continued innovation at an operation like no other in the food service industry.
About Chick-fil-A Supply
Chick-fil-A Supply, LLC, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A® restaurants. At Chick-fil-A Supply, everyone is part of the team – regardless of position or title. Through innovation and a growth mindset, Chick-fil-A Supply ensures restaurants have the food and products they need through a seamless delivery experience that extends the Chick-fil-A culture of care to those it serves, as well as those it employs. We offer competitive compensation and benefits, training and professional development opportunities, and scheduling with you in mind. For more information, visit cfa-supply.com.
Responsibilities
- Completing the pre-trip checklist and preparing equipment for safe, efficient use
- Conducting trip planning to confirm the optimal route and road conditions
- Ensuring the driver is aware of the route plan and any exceptions to the normal delivery sequence
- Helping the driver safely navigate and position the truck for deliveries
- Assisting with unloading product at Restaurants in an accurate, organized manner
- Ensuring all food safety protocols are followed during delivery, with special attention given to temperature integrity and preventing damage and contamination
- Communicate any potential service interruptions (i.e., scheduling discrepancies or security risks) to the MDC
- Ensuring mistakes are handled gracefully and professionally by executing "Remarkable Recovery"
- Ensuring all product and equipment loaded on trailer is secured for transit between stops
- Organizing and maintaining control of all shipping documents throughout each delivery route
- Assisting the driver with collection of all equipment (such as carts and pallets) or product returns from Restaurants
- Frequently lift up to 50 pounds; occasionally move with mechanical assistance up to 1,500 pounds
- Work in all weather conditions
- Prepare for a flexible schedule including nights, weekends, holidays, and rotating shifts
- Be prepared to typically work shifts at night (e.g., from 10 p.m. - 8 a.m.)
- Work in a multi-temperature environment including freezer
- Communicate effectively across stakeholders including Restaurant Operators and Distribution Center staff
- Adapt to change and respond to difficult and challenging situations in a professional manner
- Manage pressure and conflicting demands; effectively prioritize tasks and workload
- Performing other related duties as assigned
- Intimately know the needs of customers, treat all parties with dignity and respect in difficult situations, and maintain a positive, service-focused mindset
Minimum Qualifications
- High school or equivalent (e.g., GED)
- A self-starter with excellent project management and organization skills
- Highly motivated with strong interpersonal skills; a team player who can work independently when necessary
- Tech-savvy and comfortable using basic smartphone and tablet systems and applications
- A detail-oriented, organized yet creative problem solver and communicator (both written and verbal)
- Able to anticipate needs, lead multiple projects, and manage shifting priorities
- Able to travel for 5 percent of the job for Chick-fil-A Operator/market visits, supplier visits, and related conferences
- Skilled communicator across all levels of an organization, with both teammates and suppliers
- Quick & versatile learner who is open to change; analyzes both successes and failures for clues to improvement; experiments to find solutions; enjoys the challenge of unfamiliar tasks; and quickly grasps the essence and underlying structure of anything
- Customer-focused relationship builder who can earn the trust and respect of internal and external customers and leverage their information to find ways to improve products and services
- Committed without compromise to food safety for customers and a safe workplace for colleagues
- Inspired to uphold Chick-fil-A values and act with integrity
- Driver of results who can be counted on to not only meet but exceed goals and push others to do the same
- Problem solver who can identify hidden problems, looks beyond the obvious, and doesn't stop at the first answer
- Servant leader who puts others before themselves, corrects mistakes with authenticity, and respects all viewpoints
- Sometimes additional qualifications are required to support deliveries at security sensitive sites like Airports or Federal Contractor buildings. These requirements can include FBI or expanded background checks, site specific training and/or certification, fingerprinting and/or requirements to get a security badge on-site.
Preferred Qualifications
- Prior food service delivery experience
- Experience working night shifts
Minimum Years of Experience
1Travel Requirements
5%Required Level of Education
High School Diploma or GEDRelated Jobs
Bellevue, WA
Popular Searches for Driver
Frequently asked questions
Driver Navigators in Salt Lake City assess road conditions and plan optimal routes in collaboration with drivers, ensuring timely Chick-fil-A deliveries. This role demands quick decision-making to handle route changes and maintain seamless operations, which is crucial for efficient food service distribution in the region.
Expect frequent lifting up to 50 pounds and occasional use of mechanical assistance for heavier loads. Navigators often work in varying temperatures, including freezers, and perform tasks outdoors in all weather, supporting safe unloading and product handling to maintain food quality and safety.
Yes, starting as a Driver Navigator can lead to roles overseeing transportation operations or supply chain management. Chick-fil-A Supply fosters professional development, encouraging team members to innovate and take on leadership within their unique distribution environment.
Unlike typical delivery roles, this position blends logistical planning with hands-on delivery support, emphasizing customer care and innovation. Navigators collaborate closely with drivers and restaurant operators, contributing to a culture focused on quality and seamless service tailored to Chick-fil-A's standards.
Chick-fil-A Supply embeds its customer-first values into every delivery by ensuring Navigators uphold food safety, respect all stakeholders, and engage in problem-solving with integrity. This cultural approach creates a supportive work environment focused on excellence and servant leadership.
Strong interpersonal communication is vital for coordinating with drivers, restaurant staff, and distribution teams. Navigators must convey route changes, safety concerns, and delivery updates clearly, fostering trust and smooth collaboration across various organizational levels.
Salt Lake City’s growing food service industry is increasing demand for skilled Driver Navigators, yet competition remains moderate. Candidates with strong organizational skills, safety commitment, and flexibility—especially for night shifts—stand out in this expanding logistics hub.
Driver Navigators in Salt Lake City generally earn between $40,000 and $50,000 annually, reflecting the cost of living and regional demand. This range is slightly below some larger metro areas but offers competitive compensation aligned with food distribution industry standards.
Certain deliveries may necessitate enhanced security clearances like FBI background checks or site-specific certifications, especially for sensitive sites such as airports. Chick-fil-A Supply provides necessary training and support to meet these compliance requirements.
A typical shift involves pre-trip equipment checks, route planning, guiding drivers through complex deliveries, and assisting with unloading and organizing food at restaurants. Navigators manage documentation, uphold food safety, and adapt to schedule changes, often working night shifts to meet operational demands.