Risevoic
Checkout Operator
Company : Roche Bros.
Location : Framingham, MA, 01701
Job Type : Full Time / Part Time
Date Posted : 23 December 2025
Overview
To process and stock quality merchandise on shelves and displays in a careful, clean, neat, and expedient manner. Ensuring that a variety of product is fresh and appealingly displayed for our customers while maintaining great customer service.
Minimum Qualifications
- Must be 18 years of age.
- Ability to work at multiple store locations as needed.
- Basic computer skills.
- Must be able to read, write, speak, and understand English, with the ability to follow instructions.
- Ability to work a schedule based on the business needs of the store location.
- Authorized to work within the U.S.
Responsibilities
The list of essential functions is not exhaustive and may be supplemented as necessary by the company.
- Commit to the “Golden Rule” and work with other associates to build a strong produce team.
- Greet, assist and thank customers in a prompt, courteous and friendly manner.
- Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
- Be knowledgeable and able to differentiate between all of the various types of produce merchandise including taste, preparation method or use, and price differences between varieties of similar classes of products (i.e., types of apples, potatoes, etc.).
- Offer product suggestions.
- Stock product and displays ensuring proper grading, rotating, crisping, trimming, wrapping, watering, and company sanitation practices are followed in in accordance with company policy and product code dates. Make use of the oldest products first (first in, first out).
- Fill and build displays; make sure product is priced accurately.
- Assist in checking and verifying produce department receiving when required.
- Receive, unload, and put away daily loads from delivery and store product in designated area to protect product quality.
- Observe all store rules and company policies, along with shift operating hours at all times as schedules or assigned by produce manager.
- Adhere to all local, state, and federal health and civil code regulations.
- Maintain a neat, well-groomed personal appearance at all times and observe company dress code.
- Practice the “Cleaner’s Creed” and proper sanitation procedures.
- Process merchandise according to production guidelines and handle damaged and spoiled products according to company policy and assist in controlling the level of damaged goods.
- Keep back room, cooler, freezer, fans, drains, and display cases organized and clean. Along with monitoring the correct temperature and reporting refrigeration failure immediately to management.
- Keep work area swept clean, orderly and free from safety hazards; report any hazards immediately to management.
- Exercise safe practices when lifting or moving product, along with cleaning department equipment and tools.
Secondary Job Functions:
- Occasional calls to the front end to help bag at busy times.
- Restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
- Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement.
- Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department.
- Other duties as assigned by management.
Physical Demands: (per work day)
The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.
Physical Demands
Frequency
Crawling.
0% (N) Never
Sitting, balancing, stooping, kneeling, climbing up to 8 feet, and crouching.
1-33% (O) Occasionally
Carrying and lifting up to 50 lbs, pushing and pulling up to 250 lbs, bending, and reaching at waist or overhead.
34-66% (F) Frequently
Standing and walking on a title or concrete floor, handling, fingering, feeling, talking, seeing, smelling, and hearing.
67-100% (C) Continuously
Safety Risk Factors
Frequency
Loud noise, slippery or crowded floor surface, hazardous equipment (mechanical moving parts), contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust, fumes, sprays, and hazardous cleaning solutions.
1-33% (O) Occasionally
Twisting of back and neck and contact with sharp objects.
34-66% (F) Frequently
Machines, tools, and equipment utilized:
Wrapper, scale, pineapple core machine, pallet jack, pressure washer, crate opener, pricing gun; must be 18 year of age to use the following: knives, case cutter, power jack, trash compactor
Repetitive Action:
Continuous movement of entire body.
Working Conditions: Working environment is inside and within cold temperatures.
Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $15.00 - $17.90 per hour.
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Frequently asked questions
Success as a Checkout Operator in Framingham hinges on sharp customer service, basic computer literacy, and familiarity with produce handling. Local stores like Roche Bros. value team-oriented associates who can multitask between stocking and cashier duties while maintaining store sanitation standards.
Checkout Operators often engage in frequent lifting, standing, and reaching—more physically demanding than typical cashier roles. In Massachusetts, this role requires handling up to 50 lbs and working in cooler environments, reflecting a blend of cashier and stocker responsibilities unique to grocery settings.
Entry-level Checkout Operators can progress into supervisory or specialized roles like inventory management or produce specialist positions. Gaining product knowledge and demonstrating reliability in fast-paced environments such as Roche Bros. can open doors to broader retail careers.
Roche Bros. emphasizes a respectful, team-oriented culture called RSTO, promoting high associate morale. Their focus on fresh produce expertise and sanitation sets them apart, offering Checkout Operators a role blending customer interaction with quality control.
Yes, new hires must complete onboarding and e-learning modules within 30 days. This ensures familiarity with company policies, safety protocols, and produce handling standards unique to Roche Bros., enhancing both employee confidence and customer satisfaction.
Framingham's retail sector shows steady demand for checkout roles, especially in grocery stores like Roche Bros. With growing local populations, employers seek dependable operators who can handle multitasking roles, making it moderately competitive but accessible for candidates with basic skills.
Checkout Operators in Framingham generally earn between $15.00 and $18.00 per hour. Roche Bros. offers a hiring range from $15.00 to $17.90, aligning well with local market standards and factoring in experience, education, and internal equity.
Framingham's community-focused culture encourages Checkout Operators to prioritize friendly, personalized customer service. Local expectations for cleanliness and product freshness shape daily routines, with Roche Bros. operators balancing quick service and meticulous stocking.
Besides standard cashier duties, Roche Bros. Checkout Operators assist with produce knowledge, stock rotation, sanitation, and occasionally support front-end bagging. This role demands adaptability and a proactive approach to maintaining product quality in a busy grocery environment.
Absolutely. Operators must adhere to local and federal health codes, practice proper sanitation, and report any hazards promptly. Roche Bros. emphasizes safety with equipment handling rules and maintaining clean, organized workspaces to protect employees and customers alike.