Retail Sales Associate
Company : Roche Bros.
Location : Taunton, MA, 02780
Job Type : Full Time / Part Time
Date Posted : 22 December 2025
Overview
To stock merchandise on shelves and displays throughout the department in a careful, clean, neat and expedient manner; ensuring that all product is fresh, rotated and well stocked for our customers while maintaining great customer service.
Minimum Qualifications
- Must be 16 years of age; (18 to use compactor)
- Complete training in the grocery operation.
- Ability to prioritize work load and have sense of urgency.
- Must be able to read, write, speak, and understand English, with the ability to follow instructions.
- Ability to work a scheduled based on the business needs of the store location.
- Authorized to work within the U.S.
Responsibilities
The list of essential functions is not exhaustive and may be supplemented as necessary by the company.
- Greet assist and thank customers in a prompt, courteous and friendly manner.
- Commit to the “Golden Rule” and work with other associates to build a strong grocery team.
- Achieve the highest associate morale in the industry by managing in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
- Receive and unload deliveries, check for accuracy, and store product in designated area.
- Keep all grocery products in display cases, coolers and freezers rotated in accordance with company policy and product code dates and always make use of the oldest products first (first in, first out).
- Clean shelves as they are restocked, fill and build displays, and make sure these are blocked and straightened.
- Help to keep the department merchandised in accordance with the needs of the community.
- Return all overstock to stockroom in an organized manner.
- Perform price changes when necessary.
- Notify grocery manager of potential shrink problems (damaged or missing merchandise), out-of-stock items on shelf, potential security problems, and customer requests/complaints.
- Practice the “Cleaner’s Creed” and proper sanitation procedures.
- Monitor cooler and display area temperatures to ensure product quality; report refrigeration failure immediately.
- Keep sales and work area swept clean, orderly, and free from safety hazards; report hazards to management.
- Exercise proper safety practices when lifting or moving product or using equipment and tools.
Secondary Job Functions:
- Assisting the front end with bagging at busy times.
- Present favorable impression in dress, personal hygiene and business attitude.
- Properly dispose of trash.
- Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department.
- Other duties assigned by management.
Physical Demands: (per work day)
The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.
Physical Demands
Frequency
Sitting, pulling up to 500 lbs, climbing up to 8 feet, and smelling.
1-33% (O) Occasionally
Walking on title or concrete, carrying and lifting up to 50 lbs, pushing up to 500 lbs, bending, balancing, stooping, kneeling, couching, handling, fingering, feeling, crawling, and talking.
34-66% (F) Frequently
Standing on title or concrete, reaching at waist or overhead, seeing and hearing.
67-100% (C) Continuously
Safety Risk Factors
Frequency
Loud noise, slipper or cluttered floor, contact with sharp objects and skin irritants, toxic exposure (see material safety data sheet) nuisance dust, fumes, and sprays, and hazardous cleaning solutions.
1-33% (O) Occasionally
Twisting of back and neck and hazardous equipment (mechanical moving parts).
34-66% (F) Frequently
Machines, tools, and equipment utilized:
Pallets, pallet jacks, power jack, u-boats, transport dollies, pricing gun, case cutter, trash compactor, display dividers, approved cleaning supplies
Repetitive Action:
Continuous movement of entire body.
Working Conditions: Working environment is inside and outside, and may include exposure to cold temperatures.
Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $15.00 - $17.90 per hour.
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Frequently asked questions
Taunton’s community-oriented shopping culture encourages Retail Sales Associates to build strong local connections, requiring a friendly, personalized approach. This contrasts with larger cities where transactions may be faster and less personal. Roche Bros. emphasizes courteous service, catering to a customer base that values reliable, face-to-face support.
Taunton’s steady population growth and proximity to Boston increase retail demand, especially in grocery sectors like Roche Bros. Seasonal fluctuations also influence hiring needs, with busier times around holidays. This creates ongoing opportunities for Retail Sales Associates looking for stable employment in this Massachusetts area.
Emphasize multitasking abilities, strong communication, and basic inventory management skills. Roche Bros. values employees who can efficiently stock merchandise while maintaining excellent customer service, so showcasing experience in fast-paced environments and teamwork will improve your chances.
Starting as a Retail Sales Associate at Roche Bros. can lead to supervisory roles or specialized positions such as inventory management or department lead. Demonstrating reliability, product knowledge, and leadership potential opens doors for growth within their team-driven grocery store environment.
Due to Roche Bros.’ local reputation and stable pay range, competition can be moderate with many applicants seeking part-time and full-time roles. Candidates with flexible availability and prior retail or grocery experience tend to stand out during the selection process.
Roche Bros. puts a unique focus on teamwork following their 'golden rule' approach, expecting associates to support coworkers and maintain high morale. They also emphasize product freshness and precise stocking, which may be more rigorous than some other retail environments.
Yes, the role involves frequent lifting of up to 50 lbs, standing for long periods, and handling equipment like pallet jacks. Roche Bros. prioritizes safety and proper lifting techniques to minimize injury risk and maintain smooth store operations.
The estimated pay range for this position is $15.00 to $17.90 per hour, aligned with Massachusetts pay transparency laws. Actual wages depend on your experience, qualifications, and shift schedules but reflect competitive rates for retail sales associates in the area.
New hires complete comprehensive grocery operation training and onboarding e-learnings within their first 30 days, ensuring they understand stocking procedures, product rotation, and customer service standards essential for smooth daily performance.
Beyond competitive pay, Roche Bros. fosters a respectful, supportive work culture emphasizing team morale and employee respect. Associates often experience a collaborative environment that values safety, cleanliness, and mutual assistance uncommon in larger chains.