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Greeter / Counter Desk Attendant
Company : Bowlero
Location : Pasadena, MD, 21122
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Job Type: Part-time
Shift:
- Evening shift
- Night shift
Weekly day range:
- Weekend availability
Work Location: One location
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
The pay range for this position is $15.00 to $17.00/hour.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
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Frequently asked questions
At Bowlero in Pasadena, the Greeter / Counter Desk Attendant role blends customer service with entertainment-focused tasks like managing bowling lanes and arcade play. Unlike traditional hospitality jobs, it involves technical operation of point-of-sale and equipment management, creating a dynamic environment unique to entertainment venues.
Strong communication and friendly demeanor are key, alongside multitasking abilities such as handling phone inquiries, managing waitlists, and operating POS systems. Basic knowledge of bowling equipment helps, but enthusiasm for guest engagement and quick problem-solving are equally important to thrive in this role.
This position offers hands-on experience with guest interaction, cash handling, and team coordination in a lively setting. It’s ideal for building foundational skills like telephone etiquette and point-of-sale operation, which are transferable to many customer-focused careers.
Employees enjoy perks such as free bowling, discounted arcade access, and food and beverage discounts. These incentives enhance the work experience and reflect Bowlero’s commitment to creating a fun, rewarding atmosphere for staff beyond regular pay.
Pasadena’s entertainment and hospitality sectors have steady demand for part-time roles like this, especially on evenings and weekends. Employers often seek candidates who can work flexible hours and provide excellent guest experiences, making availability a critical hiring factor locally.
Pasadena offers accessible transit options and reasonable driving routes to Bowlero’s location, but evening and weekend shifts may affect commute ease. Prospective employees often consider proximity and traffic patterns on busy nights to ensure timely arrival.
Bowlero’s focus on entertainment and high-energy experiences means attendants not only greet guests but actively contribute to a memorable atmosphere. Tasks extend beyond typical desk duties to include assisting with bowling basics and promptly addressing equipment issues, aligning with the brand’s vibrant culture.
The position offers hourly wages between $15.00 and $17.00, reflecting competitive pay for part-time entertainment venue roles in Pasadena. This range takes into account local living costs and the skill set required to operate equipment and interact effectively with guests.
Managing fluctuating guest volumes during busy nights and weekends requires adaptability. Handling equipment malfunctions swiftly and maintaining a friendly demeanor under pressure are crucial. Familiarity with POS systems and proactive communication with team members help navigate these challenges smoothly.
Unlike retail or dining attendants, this role combines customer service with operational duties like lane assignment and equipment monitoring, tied to an entertainment context. The interactive, energetic environment demands versatility and a focus on guest engagement beyond typical service counters.