Greeter / Counter Desk Attendant
Company : Bowlero
Location : Englewood, CO, 80110
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
The pay range for this position is $16.50 - $17.00.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
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Frequently asked questions
Englewood's hospitality and entertainment sectors show steady demand for greeter and counter desk attendants, especially in venues like Bowlero. Competition tends to be moderate, with local candidates valuing flexible part-time opportunities and customer service skills prevalent in this area.
In Englewood entertainment spots, attendants typically juggle guest interaction, waitlist management, equipment assignments, and POS operations. Being adept at quick communication and multitasking is essential to create a welcoming experience that fits the lively local atmosphere.
While formal certifications aren't mandatory, having a high school diploma or equivalent is often favored. Moreover, meeting Colorado’s minimum age for alcohol service is crucial since many roles involve customer interaction in venues serving beverages.
Bowlero emphasizes a vibrant, guest-focused environment with perks like free bowling and discounted food, enhancing employee engagement. The role uniquely blends customer service with operational duties, including managing bowling lane assignments and basic tutorial support.
Bowlero fosters growth within its entertainment platform, offering pathways from front-line roles to supervisory positions. Engaging actively with guests and mastering operational systems can open doors to managerial or specialized roles across their extensive North American locations.
Bowlero offers flexible scheduling options tailored to accommodate school or other commitments, particularly valuing part-time availability. This flexibility, combined with a lively work culture, helps attendants maintain balance while gaining valuable customer service experience.
The position offers a competitive hourly wage between $16.50 and $17.00, reflecting local market rates. Additional perks like performance incentives and discounted amenities enhance the overall compensation package for attendants in this role.
Attendants promptly report any malfunctioning pinspotters or pinsetters to the maintenance team, ensuring minimal disruption. They maintain logs of these issues to support swift repairs, helping sustain a smooth, entertaining experience for guests.
While previous hospitality experience can be beneficial, it is not strictly required. Strong interpersonal skills, telephone etiquette, and a friendly demeanor often outweigh formal experience for success in these entry-level entertainment positions.