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Clinic Receptionist Riverview Advanced Medicine
Company : Prime Healthcare Services
Location : Gadsden, AL, 35901
Job Type : Full Time
Date Posted : 8 January 2026
Overview
At Gadsden Physician Management, our dedicated team of professionals is committed to our core values of quality, compassion, and community. Affiliated with Riverview Regional Medical Center, Gadsden Physician Management is actively seeking new members to join its award-winning team!
Responsibilities
The Clinic Receptionist serves as telephone operator, greets patients, and makes sure that necessary paperwork is completed. The Clinic Receptionist collects co-pays/deductibles as per company policy, schedules and reschedules patients appointments per established protocols by provider, and serves as a primary customer service representative for the clinic. The Clinic Receptionist completes other duties and special projects, as assigned or requested.
Qualifications
EDUCATION, EXPERIENCE, TRAINING
1. High School Diploma or Equivalent.
2. Previous medical office receptionist experience preferred.
3. BLS (AHA) upon hire and maintain current.
Employment Status
Full TimeShift
DaysEqual Employment Opportunity
Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf
Montgomery, AL
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Frequently asked questions
Gadsden's healthcare sector is steadily growing, leading to a moderate demand for clinic receptionists. Candidates with medical office experience and certifications like BLS often find more opportunities, as local clinics prioritize skilled front desk staff for patient management and appointment coordination.
Yes, clinics in Gadsden typically look for receptionists with a valid BLS (Basic Life Support) certification. This credential is often required upon hire and maintained to ensure readiness in emergency situations, reflecting local healthcare standards.
Daily tasks include managing patient check-ins, answering calls, scheduling appointments, and handling co-pay collections. Receptionists also ensure compliance with clinic policies while providing a welcoming environment, crucial for smooth front desk operations in a busy medical setting.
Strong communication, multitasking, and familiarity with medical scheduling software are key. Additionally, understanding patient confidentiality and having a calm demeanor under pressure greatly enhance effectiveness in handling front desk responsibilities.
Prime Healthcare Services emphasizes compassionate patient interaction alongside administrative efficiency. Their receptionists are integral in upholding core values like quality care, combining customer service with strict adherence to company policies unique to their healthcare network.
Beyond standard receptionist duties, Prime Healthcare expects proactive handling of paperwork accuracy and co-pay collection according to their protocols. They also value team collaboration within the Riverview Advanced Medicine clinic to maintain seamless patient flow.
Clinic Receptionists in Gadsden generally earn between $28,000 and $35,000 annually. Factors like previous medical office experience and certifications such as BLS can influence pay within this regional market for healthcare front desk roles.
Starting as a receptionist opens pathways to roles like medical office coordinator or administrative assistant. Gaining experience with patient interaction and healthcare protocols at Riverview can also lead to specialized positions in medical administration.
Receptionists follow strict privacy policies, ensuring that patient information is shared only with authorized personnel. Efficient handling of paperwork and discreet communication practices are essential, especially in fast-paced clinic environments.