Risevoic LogoRisevoic

  • HOME
  • ABOUT US
  • CONTACT US
Services For The Underserved

Residential Specialist

Company : Services For The Underserved

Location : Bronx, NY, 10457

Job Type : Full Time

Date Posted : 12 January 2026

Min

USD $35,000.00/Yr.

Max

USD $38,825.00/Yr.

Position Overview

S:US is seeking a Residential Specialist for our families with children shelter located in the Bronx.

This position is located at  Echo Place Bronx, NY 10457

The Residential Specialist is responsible for providing a warm ,compassionate welcome to new shelter residents. You will be tasked  with  promoting person-centered services, focusing on supporting the independence of the people we serve.  You will manage the primary coverage in the building 24 hours a day 7 days a week, 365 days a year and at times functioning independently using your judgement to guarantee the safety of the people we serve and the building. The ideal candidate will  be a person of character with humility ,integrity and can communicate skillfully with empathy and honesty.

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Conduct regular scheduled rounds to ensure safety and residents wellbeing.
  • Enter activity log information and shift notes in a timely fashion and accurate manner.
  • Complete necessary admissions paperwork.
  • Assist in escorting residents to services and activities outside of the facility, such as clinics, income maintenance centers and housing referral.
  • Meet with Shift Supervisor for individual and group supervision.
  • Planning, implementing and/or researching self-care and other social activities for residents conduct Resident Support groups
  • Meet with case managers on regular basis to assist in assigned tasks.
  • Provide initial orientation to program.
  • Provide administrative support in areas of office coverage, telephone and clerical work, food services.
  • Understand and follow emergency procedures, including fire drills.
  • Perform other duties as assigned by Shift Supervisor and Program Director.
  • Attend job related trainings and agency meetings as necessary.
  • Provide meal coordination

Qualifications

REQUIRED EDUCATION AND EXPERIENCE 

  • F02 certification-REQUIRED
  • Security license -REQUIRED 
  • HS Diploma /Equivalent
  • Learn and integrate a trauma-informed, client-cantered approach, using an anti -oppressivelens into your work with the people we serve. 
  • Use neutral and non- judgmental language when responding to the needs and requests of the residents  
  • Must have ability to be flexible with schedule as needed
  • Ability to maintain professional maturity during crisis situations
  • Demonstrated sensitivity and experience with and/or knowledge of homelessness, substance misuse and harm reduction, working with the disenfranchised communities including whom identify LGBQT, HIV/AIDs affected, the elderly and individuals with mental health and developmental disabilities. 

PREFERRED QUALIFICATIONS & SKILLS

  • Effective written and oral communication skill
  • Proficiency with computer‐based programs, typing skills
  • Must be able to lift up to 15 lbs.
  • F80 
  • Basic First Aid
  • Naloxone certification
  • Valid driver’s license and bi‐lingual communication preferred
  • Food Handler license preferred

Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical/Dental/Prescription/Vision/Life Insurance; 403(b); Credit Union; FSAs; Short-and-Long-Term Disability; Transportation Plan; Generous Paid Vacations and Holidays’

Company Overview

S:US IS AN EQUAL OPPORTUNITY EMPLOYER

 

Join a team of employees who cares about the wellbeing of others. We’re proud to offer a comprehensive benefits package designed to support your wellbeing and development. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you.

We believe in fostering a culture built on our core values:  respect, integrity, support, maximizing individual potential and continuous quality improvement. 

S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at MyMedicalLeave@sus.org.

ID

2025-17437

Related Jobs

LPN Case Manager

Post Acute Partners

location_icon Williamsville, NY
APPLY NOW

Top trending job titles hiring now

Youth services specialist

Resident specialist

Residential office support specialist

Residential care specialist

Case manager

Field staff appraiser

Residential staff appraiser

Domestic violence victim advocate

Foodservice aide

Program director

Frequently asked questions

A Residential Specialist in Bronx shelters actively monitors residents' wellbeing through scheduled rounds, emergency preparedness, and empathetic support. Their role ensures a secure environment, promoting independence and addressing community-specific challenges like homelessness and mental health with sensitivity and professionalism.

In New York City, essential certifications for Residential Specialists include F02 and a security license, reflecting local regulatory requirements. Optional credentials like naloxone administration and first aid enhance a candidate’s readiness to address health emergencies within shelter environments.

Starting as a Residential Specialist can lead to roles like Residential Coordinator, Case Manager, or Community Specialist. Gaining experience in client-centered care and emergency response builds a strong foundation for advancing within social service agencies or housing support organizations.

Bronx shows steady demand for Residential Specialists due to its high need for family shelters and community care. Hiring competitiveness hinges on possessing required certifications, trauma-informed care skills, and bilingual abilities, which are highly valued in this diverse urban setting.

Residential Specialists in the Bronx should anticipate 24/7 coverage shifts, requiring flexibility and stamina. The area's public transit options offer accessibility, but candidates often consider proximity to Echo Place to manage long or overnight shifts effectively.

At Services For The Underserved, Residential Specialists embrace a culture of integrity and respect, serving vulnerable families with a trauma-informed approach. The role includes supporting community integration and participating in continuous training, reflecting the organization's commitment to holistic care.

Unlike generic residential care roles, this position emphasizes individualized support for families with children, 24/7 building oversight, and active collaboration with case managers. The agency’s focus on anti-oppressive practices and comprehensive benefits also sets it apart in the Bronx job market.

Salaries typically range from $35,000 to $38,825 annually for Residential Specialists in the Bronx at Services For The Underserved. This reflects local living costs and the specialized certifications required, offering competitive compensation within the social services sector.

Yes, bilingual communication skills and licenses like food handler or naloxone certification bolster a Residential Specialist’s effectiveness in Bronx shelters. These qualifications enhance resident engagement and emergency responsiveness in a culturally diverse environment.

Applicants should be prepared to conduct safety rounds, maintain detailed logs, assist residents with external appointments, coordinate meals, and facilitate support groups. Flexibility and crisis management skills are crucial to handle the dynamic needs of shelter residents.

  1. Home
  2. Companies
  3. Services For The Underserved Jobs Hiring Near Me
  4. Residential Specialist job in Bronx, NY, US

Risevoic Logo Risevoic

Making professional connections is simple and effective.

emailadmin@risevoic.com

phone+1 470-403-3141

locationSpaces Davis Square, 240 Elm Street, 3rd Floor, Somerville, MA, US-02144

Quick Links

  • Home
  • About Us
  • Contact Us
  • Blogs

Top Cities Hiring

  • Portland, OR
  • Chicago, IL
  • Bronx, NY
  • Phoenix, AZ
  • Dallas, TX

Utility

  • Terms and Conditions
  • Privacy Policy
  • Cookie Policy

© 2025 Risevoic.
All Rights Reserved.