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Room Attendant
Company : Highgate
Location : Kenner, LA, 70062
Job Type : Full Time
Date Posted : 29 December 2025
Compensation Type
HourlyHighgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
La Quinta New Orleans Airport
2610 Williams BlvdKenner, LA 70062Overview
The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
Responsibilities
- Thoroughly clean guestrooms according to standards.
- Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
- Remove all trash and dirty linen from guestrooms and hallways.
- Keep all hallways, public areas and closets clean, neat and vacuumed
- Restock housekeeping cleaning cart for next day's use.
- Replenish chemical bottles.
- Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
- Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
- Handle items for “Lost and Found” according to the standards.
- Ensure overall guest satisfaction.
Qualifications
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
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Frequently asked questions
Room attendants in Kenner should expect a physically active role involving frequent lifting, bending, and standing throughout shifts. Tasks like moving up to 50 pounds and restocking supplies require stamina and agility, reflecting the hands-on nature of hospitality housekeeping positions.
Highgate maintains rigorous cleanliness criteria aligned with industry best practices. Room attendants must meticulously prepare guestrooms, manage supplies, and promptly report maintenance issues, ensuring a welcoming environment that supports Highgate’s reputation across its diverse hotel portfolio.
Essential qualifications include a high school diploma or equivalent and strong communication skills for guest interaction. Physical endurance and attention to detail are crucial for maintaining room standards, while experience in hotel housekeeping can provide a competitive edge.
Unlike general housekeeping jobs, Highgate’s room attendant role emphasizes both thorough cleaning and proactive guest service, supported by advanced management tools and a commitment to consistent quality across a vast international hotel network.
Kenner’s hospitality sector shows steady demand for room attendants due to its proximity to New Orleans airport and tourism hubs. While competition exists, candidates with relevant experience and flexibility often find favorable hiring opportunities.
Room attendants in Kenner typically earn around $12 to $15 per hour, reflecting local market rates for hospitality roles. Highgate offers hourly compensation aligned with industry standards, often supplemented by potential benefits within their hotel management framework.
Highgate equips room attendants with modern cleaning resources and ongoing training to meet evolving hospitality standards. Their use of cutting-edge revenue and operational management tools ensures attendants work efficiently while upholding brand-quality guest experiences.
Daily duties include prepping housekeeping carts, thorough room cleaning, linen replacement, waste removal, and reporting maintenance needs. Attendants also ensure public spaces remain tidy, contributing to seamless guest satisfaction in this bustling airport-adjacent hotel.
While not mandatory, certifications in hospitality cleaning or customer service can enhance employability in Kenner's competitive market. Local training programs focusing on sanitation standards and guest interaction skills are valued by employers like Highgate.
Highgate supports internal growth, allowing room attendants to advance into supervisory or specialized hospitality roles. Demonstrating reliability and mastering operational standards can open pathways to management or cross-functional positions within their expansive hotel portfolio.