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Greeter / Counter Desk Attendant
Company : Bowlero
Location : Aurora, CO, 80017
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
The pay range for this position is $16.00 - $17.00.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
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Frequently asked questions
At Bowlero, a Greeter / Counter Desk Attendant warmly welcomes guests, manages lane assignments, and ensures smooth check-ins. Their friendly interaction sets a positive vibe, making every visitor feel valued while efficiently handling equipment and sales, which is crucial in a lively entertainment setting like Aurora, CO.
Success in Aurora’s entertainment venues demands excellent communication, quick multitasking with POS systems, and a knack for problem-solving equipment issues. Familiarity with guest services and a positive attitude help attendants create memorable experiences that align with local hospitality standards.
Starting as a Greeter / Counter Desk Attendant offers valuable customer service experience, often leading to roles in management or specialized entertainment operations. Building skills in guest relations and operational tasks at Bowlero can open doors to supervisory or event coordination positions.
Bowlero blends entertainment with hospitality, so attendants engage in dynamic tasks like managing bowling lanes and arcade interactions. Unlike typical desk jobs, this role mixes guest service with hands-on equipment coordination, enhancing the fun atmosphere distinctive to Bowlero’s Aurora location.
Bowlero provides perks like free bowling, discounted arcade play, and 50% off food and beverages, which enrich job satisfaction. These incentives complement the competitive pay and foster a lively work culture, making the role appealing for those passionate about entertainment hospitality.
Aurora’s entertainment sector shows steady demand for approachable, reliable attendants, but competition remains moderate. Applicants with prior customer service experience and flexible schedules tend to have an edge, especially for roles at popular venues like Bowlero that emphasize guest engagement.
In Aurora, Greeter / Counter Desk Attendant roles usually pay between $15 and $18 per hour. Bowlero offers a competitive rate of $16 to $17 per hour, aligning well with local standards while adding performance incentives and employee benefits to enhance total compensation.
This position involves standing, walking, and occasional lifting in a bustling entertainment environment. Attendants balance desk duties with active guest assistance, requiring stamina and adaptability to maintain energy throughout shifts in Aurora’s lively atmosphere.
While a high school diploma suffices, compliance with Colorado’s minimum age laws for alcohol service is essential. Additional hospitality training can boost employability, but Bowlero primarily values interpersonal skills and adherence to safety and cash handling protocols.
Bowlero combines a strong brand presence with a comprehensive benefits package including healthcare options and performance bonuses. Their focus on guest-centric services and operational excellence in a vibrant setting distinguishes this role within Aurora’s competitive entertainment market.