Service Technician
Company : Ferrellgas
Location : Santa Fe, NM, 87507
Job Type : Full Time
Date Posted : 2 January 2026
Overview
Ferrellgas knows dedicated superior service starts with supported employees. Ferrellgas is seeking a Full-Time Service Technician to join the team! As a Service Technician, you will be responsible for installing, repairing, and maintaining propane equipment for our customers. Exceptional customer service is essential. Service Technicians can expect to work local routes and be home every night; however, on-call rotations for after hours and weekend emergency deliveries may be needed.
Benefits
- Pay: From $25.50 per hour.
- Medical, Dental & Vision
- Company provided STD, LTD, Life, & AD&D
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- 401(k) with company match
- Paid Time Off (PTO)
- Employee Stock Ownership Plan (ESOP)
- Wellness Program
- Parental Leave Benefit
- Tuition Reimbursement
- Employee Referral Program
- Propane Discounts
Responsibilities
- Installs, repairs, and maintains propane equipment for retail customers.
- Responsible for providing emergency response and system installation and testing.
- Loads, secures, transports, delivers, and unloads propane to and from specified destinations.
- During daily interaction with customers provides exceptional customer service by supplying service/safety information and answering inquires.
- May work on propane appliances when needed and assist with deliveries, based on customer demands
Qualifications
- High school diploma or equivalent.
- 3 or more years related experience.
- Good driving record
- Commercial driver’s license Class B CDL license with hazmat and tanker endorsement preferred.
Must be a Citizen or National of the United States, a lawful, permanent resident, or have authorization to work in the United States
Applicants must not now, or any time in the future, require sponsorship for an employment visa
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Frequently asked questions
In Santa Fe, having a Commercial Driver's License (CDL) Class B with hazmat and tanker endorsements significantly enhances a Service Technician's employability, especially for roles involving propane delivery. Local employers, including Ferrellgas, highly value candidates with these certifications due to safety regulations and transportation demands.
Santa Fe shows steady demand for Service Technicians, fueled by regional propane use and infrastructure. Compared to Albuquerque, the competition is moderately lower, offering better local opportunities for technicians who prefer smaller city environments while still benefiting from competitive wages.
Handling propane equipment requires vigilance for safety hazards like leaks or pressure irregularities. Service Technicians frequently troubleshoot appliance malfunctions and emergency deliveries, demanding quick decision-making and adherence to strict safety protocols to protect themselves and customers.
Starting as a Service Technician often leads to advanced roles such as senior technician, operations specialist, or field supervisor. Gaining experience with certifications like CDL endorsements and mastering propane system maintenance opens pathways to management or specialized technical positions.
Ferrellgas emphasizes employee support with benefits like stock ownership, tuition reimbursement, and wellness programs. Their Service Technicians often enjoy local routes with daily home returns, alongside structured on-call rotations, fostering a balanced work-life dynamic uncommon in some competitors.
Yes, Ferrellgas technicians sometimes assist with emergency propane deliveries and perform appliance servicing based on customer demand. This versatility enhances service quality and expands technician skills, differentiating their role from purely maintenance-focused positions elsewhere.
Service Technicians in Santa Fe typically start around $25.50 per hour at Ferrellgas, aligning with regional market rates. Compensation often includes benefits like 401(k) matching and health plans, which collectively elevate the total remuneration package beyond base hourly wages.
Confusion arises due to overlapping repair tasks; however, Service Technicians specialize in customer-facing installation and emergency response, particularly for propane systems, while Maintenance Technicians focus more on routine equipment upkeep, often behind the scenes.
Strong communication, patience, and problem-solving skills are critical. Explaining safety information clearly and addressing customer inquiries builds trust, which is essential in roles requiring frequent direct contact, such as those at Ferrellgas servicing residential propane systems.
Santa Fe's market is moderately competitive, with demand driven by local energy needs. Candidates should prioritize obtaining a clean driving record and CDL endorsements to stand out, alongside demonstrating a commitment to safety and customer service excellence.