Bakery Clerk
Company : Roche Bros.
Location : Andover, MA, 01810
Job Type : Full Time / Part Time
Date Posted : 15 January 2026
Overview
To process and stock quality merchandise on shelves and displays in a careful, clean, neat, and expedient manner. Ensuring that a variety of product is fresh and appealingly displayed for our customers while maintaining great customer service.
Minimum Qualifications
- Must be 18 years of age.
- Ability to work at multiple store locations as needed.
- Basic computer skills.
- Must be able to read, write, speak, and understand English, with the ability to follow instructions.
- Ability to work a schedule based on the business needs of the store location.
- Authorized to work within the U.S.
Responsibilities
The list of essential functions is not exhaustive and may be supplemented as necessary by the company.
- Commit to the “Golden Rule” and work with other associates to build a strong produce team.
- Greet, assist and thank customers in a prompt, courteous and friendly manner.
- Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
- Be knowledgeable and able to differentiate between all of the various types of produce merchandise including taste, preparation method or use, and price differences between varieties of similar classes of products (i.e., types of apples, potatoes, etc.).
- Offer product suggestions.
- Stock product and displays ensuring proper grading, rotating, crisping, trimming, wrapping, watering, and company sanitation practices are followed in in accordance with company policy and product code dates. Make use of the oldest products first (first in, first out).
- Fill and build displays; make sure product is priced accurately.
- Assist in checking and verifying produce department receiving when required.
- Receive, unload, and put away daily loads from delivery and store product in designated area to protect product quality.
- Observe all store rules and company policies, along with shift operating hours at all times as schedules or assigned by produce manager.
- Adhere to all local, state, and federal health and civil code regulations.
- Maintain a neat, well-groomed personal appearance at all times and observe company dress code.
- Practice the “Cleaner’s Creed” and proper sanitation procedures.
- Process merchandise according to production guidelines and handle damaged and spoiled products according to company policy and assist in controlling the level of damaged goods.
- Keep back room, cooler, freezer, fans, drains, and display cases organized and clean. Along with monitoring the correct temperature and reporting refrigeration failure immediately to management.
- Keep work area swept clean, orderly and free from safety hazards; report any hazards immediately to management.
- Exercise safe practices when lifting or moving product, along with cleaning department equipment and tools.
Secondary Job Functions:
- Occasional calls to the front end to help bag at busy times.
- Restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
- Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement.
- Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department.
- Other duties as assigned by management.
Physical Demands: (per work day)
The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.
Physical Demands
Frequency
Crawling.
0% (N) Never
Sitting, balancing, stooping, kneeling, climbing up to 8 feet, and crouching.
1-33% (O) Occasionally
Carrying and lifting up to 50 lbs, pushing and pulling up to 250 lbs, bending, and reaching at waist or overhead.
34-66% (F) Frequently
Standing and walking on a title or concrete floor, handling, fingering, feeling, talking, seeing, smelling, and hearing.
67-100% (C) Continuously
Safety Risk Factors
Frequency
Loud noise, slippery or crowded floor surface, hazardous equipment (mechanical moving parts), contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust, fumes, sprays, and hazardous cleaning solutions.
1-33% (O) Occasionally
Twisting of back and neck and contact with sharp objects.
34-66% (F) Frequently
Machines, tools, and equipment utilized:
Wrapper, scale, pineapple core machine, pallet jack, pressure washer, crate opener, pricing gun; must be 18 year of age to use the following: knives, case cutter, power jack, trash compactor
Repetitive Action:
Continuous movement of entire body.
Working Conditions: Working environment is inside and within cold temperatures.
Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $15.00 - $17.90 per hour.
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Frequently asked questions
At Roche Bros., a Bakery Clerk not only stocks and organizes baked goods but also ensures product freshness and excellent customer engagement. Unlike purely cashier roles, this position involves handling merchandise rotation, sanitation practices, and assisting with inventory, blending bakery knowledge with customer service skills.
Successful Bakery Clerks need strong attention to detail for stocking and product rotation, basic computer literacy, and good communication in English to assist customers effectively. Physical stamina for lifting and standing is also crucial given the active nature of bakery work.
Entry-level Bakery Clerk roles in Andover can lead to positions like Bakery Specialist or Assistant Manager. Gaining experience in product handling, customer interaction, and store operations at Roche Bros. builds a solid foundation for advancement in the local bakery job market.
Roche Bros. emphasizes teamwork under its RSTO philosophy and fosters a respectful, supportive environment. The bakery clerk role here includes varied tasks from stocking to customer suggestions, providing a dynamic workday unlike more narrowly defined bakery roles elsewhere.
In Andover, Roche Bros. frequently recruits Bakery Clerks due to steady demand for fresh bakery goods. Seasonal peaks increase hiring, and flexibility to work multiple store locations is valued, reflecting local consumer patterns and store expansion strategies.
Roche Bros. offers Bakery Clerks a competitive hourly wage between $15.00 and $17.90, aligning with the local market in Andover. This pay range reflects compliance with Massachusetts pay transparency laws and acknowledges experience and qualifications.
Expect to engage in frequent lifting up to 50 lbs, standing on hard floors, and continuous movement. Tasks also include bending, stocking, and operating equipment, all within refrigerated environments, requiring good physical conditioning and adherence to safety protocols.
Yes, Bakery Clerks use tools like pricing guns and pallet jacks, while only associates 18+ can operate knives and power jacks. Familiarity with such equipment ensures efficiency in stocking and maintaining bakery displays safely.
Andover’s climate means working in cold storage is routine, and the community’s emphasis on fresh produce heightens attention to product quality. Additionally, proximity to multiple Roche Bros. locations may require flexibility in commuting and scheduling.
Roche Bros. expects Bakery Clerks to uphold high sanitation standards and participate in theft prevention. The role extends into teamwork and customer service excellence, reflecting company values that prioritize a clean, safe, and welcoming shopping experience.