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Bakery Clerk
Company : Roche Bros.
Location : Wellesley, MA, 02481
Job Type : Full Time
Date Posted : 2 January 2026
Overview
To prepare, bake and display product in the department in a careful, clean, neat, and expedient manner while ensuring that all product is fresh, rotated, and well-stocked for our customers while maintaining great customer service.
Minimum Qualifications
- Must be 18 years of age.
- Must be able to work as a team member and interact positively with customers.
- Must be able to read, write, speak, and understand English, with the ability to follow instructions.
- Ability to work a schedule based on the business needs of the store location.
- Authorized to work within the U.S.
Responsibilities
The list of essential functions is not exhaustive and may be supplemented as necessary by the company.
- Provide continuous attention to customers’ needs at the service counter.
- Commit to the “Golden Rule” and work with other associates to build a strong bakery team.
- Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
- Greet, assist and thank customers in a prompt, courteous, and friendly manner, along with offering product suggestions.
- Process merchandise according to production guidelines and follow established sanitation standards.
- Prepare and wrap bakery related products.
- Stock display cases, and keep all bakery ingredients or merchandise rotated in accordance with company policy and product code dates and always make use of the oldest products first (first in, first out).
- Write on cakes/prepare product to meet customers specifications.
- Receive and unload bakery product and store in designated area.
- Practice the “Cleaner’s Creed” and proper sanitation procedures.
- Monitor and maintain the cooler, freezer, equipment, and work area to the sanitation standards of the company.
- Keep work area swept clean, orderly, and free from safety hazards; report hazards to management.
- Able to operate and clean the bakery equipment and tools.
Secondary Job Functions:
- Restock and use supply items efficiently to eliminate waste and to maintain the lowest cost supply.
- Promote items on public address system.
- Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement.
- Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department.
- Other duties as assigned by management.
Physical Demands: (per work day)
The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.
Physical Demands
Frequency
Crawling.
0% (N) Never
Sitting, pulling and pushing up to 250 lbs, climbing up to 8 feet, kneeling, and crouching
1-33% (O) Occasionally
Carrying and lifting up to 50 lbs, bending, balancing, stooping, and reaching at waist or overhead.
34-66% (F) Frequently
Standing and walking on a title or concrete floor, handling, fingering, feeling, talking, seeing, smelling, and hearing.
67-100% (C) Continuously
Safety Risk Factors
Frequency
Loud noise, cluttered floor surface, contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust, fumes, sprays, and hazardous cleaning solutions.
1-33% (O) Occasionally
Twisting of back and neck, contact with sharp objects, and slippery floor surface.
34-66% (F) Frequently
Hazardous equipment (mechanical moving parts),
67-100% (C) Continuously
Machines, tools, and equipment utilized:
Fryer, ordering equipment, slicer, case cutter, ovens, proofer, bread slicer, kitchen utensils, electronic scales, mixer, shrink film wrapper, roller racks, unicarts, double deckers, skids, baler, pricing gun, trash compactor, water hose, intercom system, sink, cake machine, cooler, freezer, pricing gun, approved cleaning supplies and equipment.
Repetitive Action:
Continuous movement of entire body.
Working Conditions: Working environment is inside and within cold and hot temperatures.
Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $15.00 - $17.90 per hour.
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Frequently asked questions
Working as a Bakery Clerk in Wellesley often involves a community-focused environment with personalized customer service. Unlike busier urban centers, Wellesley’s bakery roles may emphasize local product knowledge and teamwork, offering a more intimate pace but with equal attention to product quality and freshness.
In Massachusetts, bakery clerks often adapt to seasonal fluctuations and strict food safety regulations. Handling both cold and hot environments is typical, and maintaining sanitation amid these conditions is critical. Recognizing these factors helps prepare for the physical and safety demands specific to this region.
A standout Bakery Clerk combines keen attention to product rotation, strong customer engagement skills, and the ability to manage multiple baking tools efficiently. Mastery of sanitation procedures and teamwork also distinguishes those who thrive in fast-paced bakery environments.
Yes, starting as a Bakery Clerk can open pathways to roles like assistant bakery manager or specialist. Gaining hands-on experience with bakery operations, customer service, and inventory management builds a solid foundation for upward career mobility within food retail.
Daily tasks include preparing and displaying fresh bakery items, assisting customers courteously, and maintaining cleanliness. Roche Bros. emphasizes teamwork and product freshness, so clerks actively stock, rotate inventory, and ensure sanitation standards are met throughout their shift.
Roche Bros. fosters a respectful, supportive environment encouraging bakery clerks to engage positively with customers. Training and team collaboration are prioritized to ensure clerks can offer product suggestions and friendly service, enhancing the overall shopper experience.
The Bakery Clerk role at Roche Bros. in Wellesley offers a competitive hourly wage ranging from $15.00 to $17.90. This range aligns with Massachusetts pay transparency standards and reflects factors like experience, qualifications, and internal equity.
While no formal certifications are mandatory, having food safety or sanitation training can enhance a candidate’s profile. Employers in Wellesley value team players with strong communication skills and the ability to follow operational guidelines, which are crucial for bakery roles.
The Wellesley area has moderate demand for bakery clerks due to a stable retail food sector. Competition varies with seasonal peaks; however, candidates with customer service experience and flexibility in scheduling tend to stand out in hiring.
Bakery Clerks at Roche Bros. handle various tools such as mixers, ovens, slicers, and shrink film wrappers. Familiarity with these machines, alongside maintaining sanitation standards and safety protocols, is essential for efficient daily bakery operations.