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Restaurant Server (Fulltime)
Company : Highgate
Location : Lahaina, HI, 96761
Job Type : Full Time
Date Posted : 5 January 2026
Compensation Type
HourlyHighgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Overview
The Restaurant Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment.
Responsibilities
- Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
- Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position.
- Have a thorough knowledge of menus and current specials in applicable outlets.
- Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner.
- Pre-bus all tables removing soiled dishes after each course.
- Be familiar with the operation of the P.O.S system.
- Perform cashiering functions by closing checks and preparing end of shift paperwork.
- Perform opening and closing procedures and side-work duties according to station rotation assignment and established checklist.
- Ensure that tables and side stands are kept stocked, tidy and clean.
- Keep all beverages at least ¾ full (coffee, tea, soda, water, and lemonade).
- Breakdown trays of soiled dishes and linen in the dishroom according to established standards.
- Answer the telephone according to standards.
- Consistently upsell food, beverage and promotional items to guests.
- Be familiar with fire extinguishers, locations and know how to use them.
- Receive and deliver food and beverage orders and collect payment.
- Ensure overall guest satisfaction.
Qualifications
Education & Experience:
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
Physical requirements:
- Flexible and long hours sometimes required.
- Medium work-Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
- Must be able to maneuver throughout the dining area while carrying full trays of food & beverages.
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Frequently asked questions
Working as a Restaurant Server in Lahaina involves standing for the entire shift and occasionally lifting up to 50 pounds. Given the active dining environment, servers must be agile, efficiently carrying trays and navigating the restaurant’s floor to maintain high service standards.
Candidates should familiarize themselves thoroughly with the restaurant’s menu and specials. Deep menu knowledge enables servers to confidently assist guests, upsell items, and provide an exceptional dining experience, which is critical in high-end hospitality settings.
Starting as a full-time Restaurant Server can open doors to roles like shift supervisor, restaurant manager, or even hospitality operations. Building guest interaction skills and understanding restaurant operations are essential stepping stones in this customer-focused career.
Highgate emphasizes continuous improvement, providing access to industry-leading tools and digital resources. Servers benefit from training that sharpens guest service, upselling techniques, and familiarity with point-of-sale systems, reflecting the company’s forward-thinking hospitality approach.
Highgate’s global footprint and innovative hotel portfolio create a dynamic environment where servers experience a blend of legacy and lifestyle brands. This diversity enables staff to engage with a wide range of guest expectations while benefiting from a company culture rooted in excellence.
Lahaina’s vibrant tourism fuels steady demand for skilled restaurant servers, especially in upscale venues. However, competition can be intense during peak seasons, requiring applicants to showcase strong customer service skills and flexibility to secure full-time roles.
In Lahaina, full-time restaurant servers typically earn between $15 to $20 per hour, factoring in tips and hourly pay. This rate aligns with the region's hospitality standards, balancing the cost of living and the high-end service expectations in tourist hotspots.
Servers utilize advanced point-of-sale systems to process orders and payments efficiently. Highgate’s integration of digital tools helps streamline daily operations, ensuring servers can focus on delivering attentive and timely guest service.
While full-time positions are often preferred, many restaurants in Lahaina also offer part-time server opportunities to accommodate seasonal demand and flexible schedules, particularly in bustling tourist areas.
Servers will regularly carry trays loaded with food and beverages, clean tables between courses, and restock service areas. The role demands stamina and the ability to maintain a polished, friendly demeanor throughout long shifts.