Risevoic
Greeter / Counter Desk Attendant
Company : Bowlero
Location : Columbia, MD, 21045
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Imagine your ideal job. Now add bowling. And arcade games. And parties every day of the week. This isn’t any ordinary workplace; it’s the beginning of a bowled new career as a Greeter/Counter Desk Associate with Bowlero Corp.
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/PHYSICAL DEMANDS:
- Typical entertainment center environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
THE BOWLERO CORP TEAM
With over 350 entertainment destinations spanning North America, our portfolio includes renowned brands like Bowlero, Lucky Strike, AMF, and the Professional Bowlers Association (PBA). As a company, we are committed to diversity, dedicated to our guests, and devoted to making the work-life experience a joy for one another. When work is this much fun, it doesn’t feel like work at all. Join our team of over 12,000 associates and experience the fulfillment of being part of the Bowlero family.
The approximate pay range for this position is $16.00-$18.00/hour. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position.
Bowlero offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
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Frequently asked questions
A Greeter / Counter Desk Attendant at Bowlero sets the initial impression by warmly welcoming guests, managing lane assignments, handling waitlists, and efficiently operating the POS system. This frontline role directly shapes guest satisfaction in the fun, fast-paced bowling and entertainment environment of Columbia, MD.
Emphasize excellent communication, friendly demeanor, cash handling experience, and basic bowling knowledge. Familiarity with POS systems and multitasking in customer-focused settings helps, especially for roles demanding both in-person and phone interactions like at Bowlero.
While previous hospitality or retail roles can strengthen your candidacy, Bowlero values proven customer service capabilities and a positive attitude equally. Entry-level applicants with strong telephone etiquette and willingness to learn bowling basics often succeed.
The expected pay range for this role in Columbia, MD typically falls between $16.00 and $18.00 per hour. Factors influencing pay include your experience, skills, and specific Bowlero location, with performance incentives potentially adding to total earnings.
Bowlero offers free bowling sessions, discounted arcade games, and 50% off food and beverages, creating an engaging work atmosphere. These benefits enhance the job beyond hourly wages, making it appealing for entertainment industry enthusiasts in Columbia.
Handling high guest volume requires quick lane allocation, efficient waitlist management, and calm communication. Technical issues like pinsetter malfunctions also demand prompt reporting to mechanics, ensuring smooth operations during peak periods.
Bowlero combines traditional customer service with an active entertainment focus, offering perks like free bowling and arcade discounts. This creates a more dynamic environment than typical retail or hospitality attendants, appealing to those who enjoy interactive guest engagement.
Bowlero fosters a lively, team-oriented atmosphere with a focus on diversity and guest delight. Employees enjoy a blend of social interaction, physical activity, and performance incentives, making it ideal for individuals seeking a fun yet responsible front desk job.
New hires receive hands-on training covering POS systems, customer interaction, and basic bowling assistance. Bowlero emphasizes learning on the job with mentorship, helping attendants quickly adapt to their role and deliver exceptional guest experiences.
Yes, Bowlero often offers flexible part-time shifts to accommodate students or individuals balancing other commitments. This flexibility suits those seeking entry-level work in an entertainment setting, aligning with local workforce trends in Columbia, MD.