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Environmental Services / Custodial Operations Manager 2
Company : Sodexo
Location : Peterborough, NH, 03458
Job Type : Full Time
Date Posted : 12 January 2026
Role Overview
Sodexo is looking to hire an Environmental Services / Custodial Operations Manager 2 for Monadnock Community Hospital (MCH) which is a 25-bed Critical Access Hospital in Peterborough, NH offering comprehensive healthcare services to the community. The Ops Manager will work primarily M-F approximately 9AM -5PM, must be flexible to cover other shifts and weekends/holidays as needed. This manager will report to the Multi Service General Manager, oversee two leads with 10-15 FTEs and have the opportunity to transition with the current leader.
Monadnock Community Hospital is located in the heart of scenic Peterborough, New Hampshire, our hospital offers more than just a place to work—we offer a place to thrive. Nestled in the beautiful Monadnock region, our welcoming team environment is part of a vibrant town known for its arts, culture, and endless opportunities for outdoor recreation. Whether you're hiking Mount Monadnock, enjoying local galleries and music, or connecting with a tight-knit community that truly cares, you’ll find that working here is more than a job—it’s a lifestyle. Come join us and make a meaningful impact every day.
Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services. Employees at our healthcare sites play a crucial role in enhancing patient experience and well-being.
Incentives
this role may be eligible for a sign-on bonusWhat You'll Do
- be responsible for driving client and patient satisfaction scores
- provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department
- work with the Environment of Care Committee and Infection Prevention Director
- effectively manages the Unit Operating System
- support a diverse and inclusive workforce
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
- have experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system
- have experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred
- possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion
- can analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management
- have experience effectively managing projects within agreed upon timelines
- are results and safety driven
- have in-depth knowledge of housekeeping systems and procedures
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - Associate's Degree or equivalent experienceMinimum Management Experience - 2 yearsMinimum Functional Experience - 2 years of work experience in Housekeeping, Environmental or Custodial Services
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Frequently asked questions
In this position, the manager ensures the hospital environment meets strict cleanliness and safety standards, directly influencing patient health outcomes. By collaborating with infection control and environment of care teams, they maintain spaces that support recovery and reduce infection risks, enhancing the overall healthcare experience in Peterborough.
Strong leadership involves motivating teams, driving compliance with healthcare housekeeping protocols, managing multiple staff leads, and adapting to fluctuating schedules. In a community hospital, these skills translate into maintaining high patient satisfaction and operational efficiency under varying conditions.
While an associate's degree and relevant experience are typical prerequisites, certifications such as CHESP (Certified Healthcare Environmental Services Professional) can enhance candidacy. New Hampshire hospitals often value credentials that underscore expertise in infection control and healthcare facility standards.
Managers in this role usually earn between $58,000 and $72,000 annually in Peterborough, reflecting experience and education. Compensation aligns with regional healthcare market trends and includes benefits like health coverage and 401(k) plans offered by employers such as Sodexo.
Demand for experienced custodial operations managers remains steady due to ongoing healthcare facility needs. However, competition can be moderate, given the specialized skill set required, including team leadership and infection prevention expertise tailored to smaller community hospitals.
Sodexo emphasizes a holistic employee experience, offering tuition reimbursement and diverse benefits. Their commitment to inclusivity and community engagement creates a workplace culture that values innovation and employee well-being beyond standard operational duties.
Sodexo supports career progression through leadership development programs, cross-functional training, and tuition assistance. Managers can transition into higher operational roles or specialize further within healthcare services, leveraging the company's expansive network.
The role typically involves managing daily cleaning operations Monday through Friday, with occasional weekend or holiday coverage. Responsibilities include supervising staff, liaising with infection control, and ensuring compliance with safety protocols to maintain a pristine hospital environment.
Sodexo’s managers collaborate closely with infection prevention directors and committees to align cleaning procedures with the latest health standards. This integration ensures environmental services actively contribute to reducing hospital-acquired infections and safeguarding patient wellbeing.
Managers navigate resource constraints typical of smaller facilities while maintaining rigorous cleanliness standards. They also adapt to community expectations, seasonal workforce variations, and geographic factors influencing staff availability and supply logistics.