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Food Service Manager 2
Company : Sodexo
Location : Jacksonville, NC, 28546
Job Type : Full Time
Date Posted : 12 January 2026
Role Overview
Creating solutions for everything from dining and nutrition to facilities maintenance and rehabilitative services, Sodexo partners with government agencies and military organizations to improve people’s quality of life and make a positive impact.
Sodexo is currently seeking a Food Service Manager 2 to join our team at the US Marine Corps Mess Hall 128 at Camp Lejeune, North Carolina. Mess Hall 128, also known as "The Chicken Shack" serving approxamatly 1750 service members a day. It is also currently the only mess hall on Camp Lejeune that has a drive thru window with a different menu. The Food Service Manager maintains food quality and customer service in a cash handling food operation that includes branded concepts and in-house formats. Assists in the maintenance of cash control and point-of-sale system records. Meal shift management is a daily responsibility. Assists in supporting the financial/HR functions. Maintaining high customer satisfaction is a priority. Duties include training, team building, and planning/scheduling at this highly structured account. This position will be supervising Sodexo and sub contract employees.
The ideal candidate will have a work history demonstrating strong leadership skills, as well as previous supervisory experience in a diverse work environment. The ability to work collaboratively, preferably in a fast paced, highly regimented environment is desired. Culinary production experience in an institutional setting is preferred.
What You'll Do
- Oversee the food service program;
- have excellent communication skills;
- create a positive environment; and
- ensure Sodexo Standards are met
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring
- have a work history demonstrating strong leadership skills, as well as previous supervisory experience and the ability to work collaboratively;
- have basic culinary production experience and a strong background in safety and sanitation compliance;
- have the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service;
- be able to demonstrate the ability to prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; and
- prefer ServSafe certification
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements
Minimum Education Requirement - High School Diploma or GED or EquivalentMinimum Management Experience - 1 year
Raleigh, NC
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Frequently asked questions
Unlike typical restaurant management, this position at Sodexo involves overseeing food service operations within a military base setting, managing a high-volume mess hall serving around 1,750 service members daily. It requires adherence to strict government standards and cash handling procedures unique to institutional food service environments.
Strong communication, adaptability, and team-building skills are crucial. The role demands managing diverse teams, coordinating meal shifts efficiently, and maintaining high customer satisfaction under regimented conditions, emphasizing collaborative leadership to meet Sodexo’s quality and safety standards.
Daily tasks include supervising food quality, managing cash control systems, overseeing meal shift operations, training staff, and ensuring compliance with safety protocols. This role also involves supporting HR and financial functions while fostering a positive dining experience within a structured military environment.
Sodexo emphasizes career growth through tuition reimbursement and skill development programs. Food Service 2 managers have access to leadership training and can advance within the company’s extensive food service management network, especially benefiting from experience in a structured government contract setting.
While not mandatory, ServSafe certification is highly recommended due to the emphasis on food safety and sanitation compliance. Given state and federal food handling regulations, this credential enhances a candidate’s qualifications for managing institutional food service operations effectively.
Jacksonville has a steady demand for food service management professionals within military installations like Camp Lejeune. Opportunities are competitive but consistent, driven by the ongoing need to serve large military populations, making it a promising location for experienced candidates.
Sodexo fosters an inclusive workplace by valuing diverse backgrounds and providing equal opportunities regardless of race, gender, or veteran status. Managers are encouraged to cultivate respect and fairness, ensuring a supportive environment aligned with Sodexo’s commitment to community and employee well-being.
Salaries typically range from $45,000 to $55,000 annually, reflecting experience, education, and skills. Sodexo also offers comprehensive benefits including health coverage, a 401(k) plan with matching, paid time off, and tuition assistance, enhancing total compensation beyond base pay.
The manager ensures streamlined operations by optimizing staff schedules, maintaining strict food safety standards, and managing cash controls, which collectively contribute to serving a large volume of service members quickly and accurately, including unique offerings like the drive-thru menu.
Navigating fast-paced meal shifts while adhering to Sodexo’s quality benchmarks and military protocols requires flexibility and excellent organizational skills. Managers must harmonize brand consistency with strict regulatory compliance and customer service tailored to a disciplined military population.