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AVP, Policy and Billing Product Management
Company : Nautilus Insurance Company
Location : Manassas, VA, 20110
Job Type : Full Time / Part Time
Date Posted : 11 January 2026
Company Details
Company URL: https://www.berkleytechnologyservices.com/
Berkley Technology Services (BTS) is the dynamic technology solution for W. R. Berkley Corporation, a Fortune 500 Commercial Lines Insurance Company. With key locations in Urbandale, IA and Wilmington, DE, BTS provides innovative and customer-focused IT solutions to the majority of WRBC’s 60+ operating units across the globe. BTS’s wide reach ensures that ideas and opinions are considered at every level of the organization to guarantee we find the best solutions possible.
Driven by a commitment to collaboration, BTS acts as consultants to our customers and Operating Units by providing comprehensive solutions that not only address the challenge at hand but proactively plan for the “What’s Next” in our industry and beyond.
With a culture centered on innovation and entrepreneurial spirit, BTS stands as a community of technology leaders with eyes toward the future -- leaders who genuinely care about growing not only their team members, but themselves, and take pride in their employees who shine. BTS offers endless ways to get involved and have the chance to grow your career into a wide range of roles you'd never known existed. Come join us as we push forward into the future of industry leading technological solutions.
Berkley Technology Services: Right Team, Right Technology, Simple and Secure.
Responsibilities
The AVP, Policy and Billing Product Management will lead the strategic direction, development, and execution of policy administration and billing solutions across the commercial insurance portfolio. This leader will oversee a team of 10–15 product managers and analysts, ensuring alignment with business goals, regulatory compliance, and customer experience excellence. The role demands deep domain expertise in commercial insurance processes & operations, strong leadership capabilities, and a proven track record in enterprise-scale system transformation.
Strategic Leadership
- Define and execute the product vision and roadmap for policy administration and billing platforms.
- Align product strategy with underwriting, claims, finance, and IT to support growth, profitability, and operational efficiency.
- Champion modernization initiatives including digital transformation, automation, and AI integration.
Team Management
- Lead, mentor, and develop a high-performing team of product managers and analysts.
- Establish clear goals, performance metrics, and career development plans.
- Foster a collaborative, accountable, and innovative team culture.
Product Ownership
- Own end-to-end lifecycle of policy and billing products including ideation, prioritization, development, launch, and optimization.
- Drive backlog grooming, sprint planning, and release management in partnership with Agile delivery teams.
- Ensure products meet business requirements, user needs, and compliance standards.
Stakeholder Engagement
- Serve as the primary liaison between business units, technology teams, and external vendors.
- Facilitate cross-functional collaboration to gather requirements, resolve issues, and deliver integrated solutions.
- Communicate product strategy, progress, and outcomes to executive leadership.
- Demonstrate strong negotiation and influencing skills to align diverse stakeholder interests, secure resources, and drive consensus across competing priorities.
Operational Excellence
- Monitor and improve product performance using KPIs such as billing accuracy, policy issuance speed, and system uptime.
- Oversee vendor relationships and third-party integrations related to policy and billing systems.
- Ensure adherence to regulatory and audit requirements across all product initiatives.
Qualifications
- Bachelors Degree in Computer Science, Information Technology, Information Systems, or a related discipline. Equivalent experience and/or alternative qualifications will be considered.
- Minimum 10 years of experience in commercial insurance product management (not insurance product, but technology product such as Guidewire), with at least 5 years in a leadership role.
- Proven success managing large teams and complex product portfolios.
Skills & Competencies
- Strong Guidewire implementation experience and deployment across PolicyCenter and BillingCenter.
- Led at least one large-scale, multi-year policy system transformation program, preferably involving legacy system replacement or modernization.
- Deep understanding of policy administration and billing systems (e.g., Guidewire, Duck Creek).
- Strong analytical and problem-solving skills; data-driven decision maker.
- Exceptional negotiation and influencing skills, with the ability to drive alignment and decision-making across senior stakeholders.
- Excellent communication, collaboration, and stakeholder management abilities.
- Familiarity with Agile methodologies and product management tools (e.g., Jira, Aha!).
The Company is an equal employment opportunity employer
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Frequently asked questions
Emphasizing expertise in Guidewire implementations, leadership in multi-year policy system transformations, and a strong grasp of commercial insurance technology will set you apart. Additionally, showcasing negotiation prowess and agile product management experience aligns well with senior roles like AVP in product management.
Professionals typically progress from product management to executive leadership, expanding into broader portfolio oversight or cross-functional strategic roles. Mastery in insurance product ecosystems and team leadership opens opportunities for VP or C-suite positions within insurance technology firms.
Balancing stakeholder demands, driving digital transformation initiatives, and ensuring regulatory compliance are ongoing challenges. Overseeing a sizable team while aligning product development with underwriting and claims operations requires acute prioritization and strategic foresight.
Manassas, VA offers a growing hub for insurance tech roles, but senior product management positions remain competitive due to the specialized expertise required. Candidates with proven Guidewire experience and leadership credentials stand out amid the moderate local demand.
While no exclusive regional certifications dominate, familiarity with state insurance regulations in Virginia and experience with national compliance standards enhance candidacy. Local employers highly value candidates adept at navigating regulatory complexities pertinent to the Mid-Atlantic market.
Nautilus Insurance emphasizes innovation and entrepreneurial spirit within its technology teams. Their AVP role integrates cross-unit collaboration and strategic modernization, encouraging leaders to influence not only product direction but also cultural growth and future-ready technological solutions.
Beyond typical product ownership, Nautilus expects this AVP to champion digital transformation and foster a culture of accountability and innovation. The role demands a blend of strong negotiation skills and the ability to unite diverse teams toward shared strategic goals.
Senior product management roles in insurance technology within Manassas typically offer between $150,000 and $190,000 annually, depending on experience and company scale. Factors like domain expertise in Guidewire and leadership depth can push compensation toward the higher end.
This position bridges product strategy with underwriting and claims by aligning policy administration platforms to streamline workflows, enhance customer experience, and ensure operational efficiency. Collaboration ensures product roadmaps support core insurance functions effectively.
They implement rigorous compliance checkpoints throughout product lifecycles, maintain detailed documentation, and coordinate closely with legal and audit teams. Proactive risk management coupled with up-to-date knowledge of Virginia’s insurance regulations helps maintain audit readiness.