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Box Office Associate | Part-Time | Seminole Theatre
Company : Dallas Convention Center
Location : Homestead, FL, 33030
Job Type : Part Time
Date Posted : 4 January 2026
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Position Summary
The Box Office Associate is responsible for all ticket and subscription sales, customer service support, and maintaining a professional front of house environment.
This role pays an hourly rate of $14.00-$20.00
Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching
This position will remain open until December 31, 2025.
Responsibilities
- Provide all patrons with a superior customer service experience.
- Provide information regarding Seminole Theatre events to patrons by phone and at the ticket window.
- Distribute literature to patrons and answer questions in response to inquiries about shows and events.
- Sell and process ticket orders via telephone, Internet, and the window.
- Accurately & efficiently operate the Eventbrite ticketing system to sell tickets for all events.
- Prepare tickets for will call pickup.
- Assist with miscellaneous box office projects as directed.
- Other administrative duties as required by theatre management.
- Part-time night and weekends, some daytime hours may be required, 10-20 hours a week possible but not guaranteed.
- Flexible schedule and other opportunities are available
Qualifications
- Friendly, outgoing with superior customer service skills
- Ability to work in a fast-paced environment
- Must be well organized and able to multi-task
- Computer skills including but not limited to Word, Excel, Internet, and Outlook.
- Previous Box Office experience a plus but not necessary
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
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Frequently asked questions
Part-time hours for this role usually fluctuate between evenings, weekends, and occasional daytime shifts, reflecting event schedules at Seminole Theatre. Flexibility is key, as weekly hours may range from 10 to 20, adapting to ticket sales demands and customer service needs.
Strong communication, patience, and multitasking abilities are vital. Providing accurate event information while managing ticket transactions smoothly ensures patrons leave satisfied, making interpersonal skills and efficiency indispensable in this role.
While primarily part-time, gaining expertise in ticketing systems and customer engagement can open doors to supervisory or administrative roles within theatre management, especially in organizations linked to venues managed by Oak View Group.
Although the position is housed under Dallas Convention Center’s management, the role centers around Seminole Theatre events. Expect a blend of live entertainment ticketing with exposure to a diverse clientele, requiring adaptability and familiarity with event-specific ticketing platforms.
The synergy ensures streamlined ticketing operations across venues, requiring associates to manage multiple event types. This partnership emphasizes professionalism in customer interactions and adaptability to various ticket sales and administrative responsibilities.
Hourly pay typically spans from $14 to $20, aligning with local living costs and industry standards. This range reflects the role's customer service focus and the flexible, part-time nature of theatre ticketing jobs in Homestead.
Homestead's cultural scene supports steady demand for theatre roles, especially part-time positions tied to live event venues like Seminole Theatre. Seasonal event peaks may increase hiring, offering opportunities to locals seeking flexible entertainment industry jobs.
Public transit options are somewhat limited in Homestead, making personal vehicles the most reliable commute method. Proximity to the theatre and flexible scheduling can ease travel constraints for part-time associates.
Familiarity with digital ticketing platforms like Eventbrite, plus proficiency in Microsoft Office tools and email communication, enhances accuracy and speed in processing orders and responding to patron inquiries.
While prior experience is advantageous, many employers value a friendly demeanor and strong customer service aptitude equally. Training is often provided to familiarize new hires with specific ticketing systems used locally.