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Greeter / Counter Desk Attendant
Company : Bowlero
Location : Lakewood, CO, 80226
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
The pay range for this position is $14.81 - $17.00.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
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Frequently asked questions
At Bowlero, Greeters and Counter Desk Attendants play a crucial role in shaping the first impression guests receive. Their friendly demeanor and efficient management of lane assignments and equipment ensure visitors feel welcomed and enjoy a seamless, memorable entertainment outing.
Key skills include excellent communication, multitasking with POS systems, managing waitlists, and basic bowling assistance. Being approachable and detail-oriented helps attendants create an inviting atmosphere that meets the fast-paced demands of an entertainment venue.
Starting in this role can open pathways to supervisory or operations positions within hospitality and entertainment industries, especially with companies like Bowlero that value internal growth and offer performance incentives to dedicated team members.
Applicants should weigh commute times given Lakewood’s suburban layout and traffic patterns. Additionally, understanding local entertainment demand, especially in bowling venues, helps gauge job stability and scheduling flexibility in this market.
Lakewood's vibrant hospitality market means moderate competition for these roles, particularly for companies like Bowlero that offer perks like free bowling and event discounts, making it attractive for applicants seeking part-time or entry-level positions.
Bowlero emphasizes an energetic environment where attendants not only handle guest interactions but also engage with the entertainment technology and assist with basic bowling guidance, creating a more interactive and dynamic work experience.
Bowlero provides performance-based incentives, healthcare options, and exclusive discounts on food, beverages, and arcade games, cultivating a rewarding culture that values employee well-being and engagement in the entertainment community.
Candidates can anticipate hourly wages between $14.81 and $17.00, reflecting competitive pay for entry-level hospitality roles in Lakewood, with potential to increase through performance bonuses and incentives.
While a high school diploma or equivalent is preferred, Bowlero values previous experience in customer service or hospitality but also welcomes enthusiastic candidates willing to learn on the job.
Managing fluctuating guest volumes, coordinating lane and equipment availability, promptly addressing mechanical issues, and maintaining friendly communication under pressure are common challenges that require adaptability and problem-solving skills.