Risevoic
Sales Associate
Company : Roche Bros.
Location : Andover, MA, 01810
Job Type : Full Time / Part Time
Date Posted : 23 December 2025
Overview
Prepare food and display product in the department in a careful, clean, neat, and expedient manner ensuring that all product is fresh, rotated, and well-stocked for customers while maintaining great customer service.
Minimum Qualifications
- Must be 18 years of age.
- Must be able to read, write, speak, and understand English, with the ability to follow instructions.
- Ability to work a schedule based on the business needs of the store location.
- Authorized to work within the U.S.
Responsibilities
The list of essential functions is not exhaustive and may be supplemented as necessary by the company.
- Commit to the “Golden Rule” and work with other associates to build a strong deli team.
- Provide continuous attention to customers’ needs at the service counter.
- Offer product suggestions.
- Process merchandise according to production guidelines and follow established sanitation standards.
- Slice meats and cheeses.
- Prepare and wrap cheeses, sandwiches, and other deli related products.
- Stock display cases and rotate all products to ensure date control.
- Unload deliveries and store product in designated area.
- Monitor/maintain the cooler, freezer, equipment, and work area to the sanitation standards of the company.
- Practice the “Cleaner’s Creed” and proper sanitation procedures.
- Ensure sales and work area are swept and wiped clean, orderly, free from safety hazards, and report hazards to management. Operate and clean department equipment and tools.
- Exercise proper safety practices when lifting or moving product or using equipment.
Secondary Job Functions:
- Restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
- Keep display cases, cooler and freezer organized and clean; clean walls, fans, drains, and equipment.
- Present favorable impression in dress, personal hygiene and business attitude.
- Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement.
- Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department.
- Other duties as assigned by management.
Physical Demands: (per work day)
The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.
Physical Demands
Frequency
Crawling.
0% (N) Never
Sitting, pushing and pulling up to 250 lbs, climbing up to 8 feet, kneeling, and crouching.
1-33% (O) Occasionally
Carrying and lifting up to 50 lbs, bending, balancing, stooping, and reaching at waist or overhead.
34-66% (F) Frequently
Standing and walking on a title or concrete floor, handling, fingering, feeling, talking, seeing, hearing, and smelling.
67-100% (C) Continuously
Safety Risk Factors
Frequency
Loud noise, cluttered floor surface, contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust, fumes, and sprays, and hazardous cleaning solutions.
1-33% (O) Occasionally
Twisting of back and neck, slippery floor surface, and contact with sharp objects.
34-66% (F) Frequently
Hazardous equipment (mechanical moving parts).
67-100% (C) Continuously
Machines, tools, and equipment utilized:
Slicer, case cutter, kitchen utensils, electronic scales, shrink film wrapper, steamer, pricing gun, compactor, sink, cooler, freezer, and approved cleaning supplies.
Repetitive Action:
Continuous movement of entire body.
Working Conditions: Working environment is inside and possibly outside within cold temperatures that may be wet.
Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $15.40 - $20.10 per hour.
Related Jobs
Holyoke, MA
Top trending job titles hiring now
Popular Searches for Sales Associate
Frequently asked questions
At Roche Bros., Sales Associates focus heavily on deli product preparation alongside customer service, blending retail sales with food handling skills. This hybrid responsibility sets it apart from typical sales roles that might not involve food prep or sanitation standards.
Key skills include effective communication, quick product rotation knowledge, and maintaining high sanitation standards. Given the mix of customer service and deli prep, multitasking while adhering to safety protocols is crucial for thriving in this environment.
Starting as a Sales Associate can lead to supervisory roles, such as Sales Associate Manager or department lead. Building expertise in customer engagement, inventory control, and operational efficiency often opens doors to management within retail chains like Roche Bros.
Andover's retail scene values associates who understand local customer preferences and can adapt quickly. Flexibility around scheduling is important due to variable store traffic, and familiarity with Massachusetts labor regulations enhances workplace harmony.
Retail sales roles, especially at well-established stores like Roche Bros., remain in steady demand in Andover. While competition exists, candidates with experience in food safety and customer service often gain an advantage in the hiring process.
Roche Bros. emphasizes a blend of customer-focused sales and meticulous deli product handling. This dual focus, coupled with strict sanitation and safety procedures, creates a unique role that merges retail sales with food preparation expertise.
Roche Bros. provides onboarding e-learnings and ongoing training that enhance sales techniques and product knowledge. Associates benefit from a collaborative team culture that encourages applying the 'golden rule' in customer interactions.
The hourly pay range for this role at Roche Bros. is between $15.40 to $20.10, reflecting factors like experience and qualifications. This competitive wage aligns with Massachusetts pay transparency norms and local market standards.
Working conditions include handling cold temperatures within the store and managing heavy lifting up to 50 lbs regularly. Sales Associates must be comfortable with continuous movement, including standing and walking on concrete floors.
Many assume it's solely customer interaction, but the role demands rigorous product handling, sanitation compliance, and physical stamina. Understanding these facets ensures candidates appreciate the job's full scope beyond sales.