Bar Staff|Part-time|Terminal West

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

As a member of the bar staff, you'll play a crucial role in creating a positive experience for our patrons. Your responsibilities will include providing excellent customer service, preparing and serving beverages, maintaining cleanliness and organization in the bar area, and ensuring compliance with all relevant regulations and policies. Your friendly demeanor and attention to detail will contribute to the overall atmosphere and success of our establishment.

This role will pay an hourly wage of $2.13 to $5.00, plus tips.

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

Responsibilities

• Greet customers warmly and provide them with menus or beverage lists.
• Take drink orders from customers or wait staff and accurately enter orders into the POS system.
• Prepare and serve alcoholic and non-alcoholic beverages, including cocktails, beers, wines, and soft drinks, according to established recipes and standards.
• Ensure that all beverages are served promptly and with a high level of presentation.
• Maintain cleanliness and organization of the bar area, including stocking and replenishing supplies, cleaning equipment, and sanitizing surfaces.
• Adhere to all relevant health, safety, and hygiene standards, including proper handling of food and beverages and responsible alcohol service.
• Handle cash and credit card transactions accurately and efficiently, including processing payments and providing change.
• Engage with customers in a friendly and professional manner, addressing any concerns or inquiries they may have.
• Collaborate with other staff members to ensure smooth operation of the bar and efficient service to customers.
• Follow opening and closing procedures, including cashing out registers, securing the premises, and completing necessary paperwork.

Qualifications

• Prior experience working in a bar or restaurant environment preferred.
• Knowledge of beverage preparation techniques and recipes, including cocktails, wines, and beers.
• Strong customer service skills with the ability to interact positively with customers and provide personalized service.
• Excellent communication skills, both verbal and written.
• Ability to work effectively in a fast-paced environment and remain calm under pressure.
• Attention to detail and accuracy in handling orders and transactions.
• Basic math skills for handling cash and making change.
• Willingness to work evenings, weekends, and holidays as required.
• Familiarity with POS systems and basic computer skills preferred.
• Certification in responsible alcohol service (e.g., TIPS certification) may be required, depending on local regulations.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.