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Retail Sales Associate
Company : Roche Bros.
Location : Waltham, MA, 02452
Job Type : Full Time / Part Time
Date Posted : 22 December 2025
Overview
Wrap and price product, service customers, and maintain meat display cases. General product and value added to meat entrée preparation. Grind hamburger, receive meat deliveries, and sanitation duties while maintaining great customer service.
Minimum Qualifications
- Must be at least 18 years of age to use equipment/tools
- Demonstrate capability to interact with customers.
- Neatness in appearance, with a pleasant, outgoing, self-motivated personality.
- Must be able to read, write, speak, and understand English, with the ability to follow instructions.
- Ability to work a schedule based on the business needs of the store location.
- Authorized to work within the U.S.
Responsibilities
The list of essential functions is not exhaustive and may be supplemented as necessary by the company.
- Provide continuous attention to customer needs at the service counter.
- Commit to the “Golden Rule” and work with other associates to build a strong meat team.
- Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
- Be knowledgeable of all meat products and offer suggestions.
- Stock and rotate all products in display cases and storage area. Keep all meat merchandise rotated in accordance with company policy and product code dates and always make use of the oldest products first (first in, first out).
- Properly tray, wrap, weigh, and accurately price merchandise.
- Keep work area swept clean, orderly and free from safety hazards; report any hazards immediately to management.
- Keep back room, cooler, freezer, fans, drains, and display cases organized and clean. Along with monitoring the correct temperature and reporting refrigeration failure immediately to management.
- Practice the “Cleaner’s Creed” and proper sanitation procedures.
- Exercise safe food handling practices, lifting, moving, and proper safety practices on all equipment and tools. (must be at least 18 years old to use equipment and tools).
Secondary Job Functions:
- Perform price changes, along with making and putting up signs.
- Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement.
- Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department.
- Other duties as assigned by management.
Physical Demands: (per work day)
The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.
Physical Demands
Frequency
Sitting, balancing, fingering, and crawling.
0% (N) Never
Climbing up to 12 feet, stooping, kneeling, crouching, feeling, talking, and smelling.
1-33% (O) Occasionally
Carrying and lifting up to 80 lbs, pushing and pulling up to 400 lbs, handling, and bending.
34-66% (F) Frequently
Standing and walking on a title or concrete floor, reaching at waist or overhead, seeing, and hearing.
67-100% (C) Continuously
Safety Risk Factors
Frequency
Hazardous cleaning solutions.
0% (N) Never
Contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust, fumes, and sprays.
1-33% (O) Occasionally
Loud noise, twisting of back and neck, slippery and cluttered floor surface.
34-66% (F) Frequently
Hazardous equipment (mechanical moving parts) and contact with sharp objects.
67-100% (C) Continuously
Machines, tools, and equipment utilized:
Hamburg grinder, automatic wrapping machine, needle machine, cube machine, band saw, slicer, knives, needle machine, pressure washer, pallet jack, power jack, pricing gun, scale, and trash compactor.
Repetitive Action:
Continuous movement of entire body.
Working Conditions: Working environment is inside and possibly outside within cold temperatures that may be wet.
Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $15.40 - $20.10 per hour.
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Frequently asked questions
Working as a Retail Sales Associate in Waltham involves frequent lifting up to 80 lbs and standing for long periods. The role requires handling equipment like slicers and grinders safely and adapting to cold storage environments, making physical stamina and attention to safety crucial for success.
Yes, prospective retail sales associates focusing on meat products should develop product knowledge, customer interaction finesse, and safe handling of specialized equipment like band saws and automatic wrapping machines. These skills enhance service quality and ensure compliance with sanitation standards.
Entry-level retail sales associates in Massachusetts often advance to supervisory or specialist roles, especially within companies like Roche Bros. Demonstrating expertise in product handling, customer service, and teamwork can open doors to leadership or specialized positions in retail management.
Roche Bros. fosters a collaborative environment emphasizing respect, support, and team orientation. Retail Sales Associates work closely to maintain high morale and seamless service, which is crucial in fast-paced meat departments to meet customer expectations consistently.
Roche Bros. combines competitive pay with a strong culture of associate morale and comprehensive onboarding. Their commitment to continuous learning and strict sanitation practices creates a supportive atmosphere that distinguishes their meat department associates in the Waltham retail market.
Waltham exhibits steady demand for retail sales roles, especially in grocery sectors focusing on fresh products. The city's growing population and local shopping preferences create consistent hiring opportunities for associates skilled in customer service and product handling.
In Waltham, Retail Sales Associates generally earn between $15.40 and $20.10 per hour, aligning with Massachusetts pay transparency laws. Salaries depend on experience and shift flexibility, with Roche Bros. offering competitive rates within this range.
While prior meat handling experience is beneficial, Roche Bros. values customer service skills and the ability to learn quickly. New hires receive training on equipment and sanitation protocols, enabling motivated candidates to succeed without previous specialized experience.
Associates follow strict safety procedures, including age restrictions for equipment use, continuous training, and adherence to sanitation standards. Roche Bros. emphasizes hazard reporting and proper handling techniques to minimize risks in the meat department environment.
A typical shift involves assisting customers at the meat counter, wrapping and pricing products, maintaining display cases, and ensuring cleanliness. Associates balance customer interaction with physical tasks like stocking and equipment operation, all within a team-oriented setting.