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Greeter / Counter Desk Attendant
Company : Bowlero
Location : Bellevue, WA, 98004
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
- Typical entertainment center environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
The pay range for this position is $18.00 to $20.00.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package, which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
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Frequently asked questions
Bellevue's vibrant entertainment scene boosts openings for greeter and counter desk attendants. Venues like Bowlero benefit from steady visitor flow, making customer service skills highly sought after. This demand creates more opportunities, especially for those with hospitality experience eager to join dynamic local establishments.
While no strict certifications are mandated, Bellevue employers often value candidates familiar with state alcohol serving laws and POS systems. Experience in hospitality or customer service roles tailored to entertainment settings is a plus, enhancing a desk attendant's effectiveness and compliance within local regulations.
Mastering friendly guest interactions, adept waitlist management, and basic bowling guidance are key. Proficiency with point-of-sale systems and prompt communication about equipment issues also stand out. Emphasizing these skills will align well with the core responsibilities expected from greeters and desk attendants.
Absolutely. This position offers hands-on customer service experience and operational insights, opening doors to supervisory roles or event coordination within entertainment centers. The role builds a strong foundation in guest relations and facility management, valuable across hospitality sectors.
The role blends both, with a heavy emphasis on welcoming guests and managing waitlists, while also handling equipment assignments and reporting malfunctions. This balance ensures smooth facility operations alongside memorable guest experiences, making it a dynamic position.
Bowlero emphasizes a vibrant atmosphere with perks like free bowling and discounted food, fostering an engaging work environment. The role integrates guest interaction with operational duties, supported by a well-known brand that values performance incentives and comprehensive benefits.
Bowlero provides thorough onboarding to handle POS systems, guest services, and equipment management effectively. Employees enjoy perks such as discounted food, arcade access, and healthcare options. The company’s incentive programs reward strong performance, enhancing job satisfaction.
Positions like this at Bowlero in Bellevue typically offer between $18.00 and $20.00 per hour. This competitive pay reflects the role’s combination of customer service and operational responsibilities within the local entertainment industry.
Yes, many entertainment centers in Bellevue, including Bowlero, offer part-time and flexible shifts to accommodate varied availability. This helps attract students, hospitality newcomers, and those balancing multiple commitments, making it easier to enter the industry.
Competition can be moderate due to the popularity of hospitality roles in Bellevue’s entertainment sector. Candidates with experience in customer service, quick adaptability, and basic equipment familiarity tend to stand out and secure positions faster.