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Server/Bartender
Company : Highgate
Location : New York, NY, 10024
Job Type : Full Time
Date Posted : 12 January 2026
Compensation Type
HourlyHighgate Hotels
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
Location
NYLO NYC has been renamed to Arthouse Hotel New York City. Over the past two years, the hotel introduced artful programming and imaginative events to the Upper West Side, including Silent Cinema nights, weekend Flower Markets, and holiday pop-ups. Arthouse Hotel was conceived as a celebration of creativity and community— a gathering place where guests will feel at home and connected to New York culture. An exciting renovation is currently planned to debut late 2019. Award-winning firm, Michaelis Boyd, renowned for their work with luxury lifestyle hospitality projects including Soho House, is leading the design.
Overview
Bartenders are responsible for all aspects of guest relations service behind bar and related bar areas, including general upkeep of bar and providing swift, uniform and consistent service.
Responsibilities
- Serve and assist bar guests in a warm, sincere, accommodating and professional manner
- Serve beverage and menu items uniformly according to established standards, expectations and recipes
- Stock daily inventory taken
- Fill requisition sheet and give to manager
- Prep all fruits, garnishes, and juices and ensure its freshness
- Maintain and upkeep inventory of fruits, juices, water, beer, liquor, garnishes, coffee/tea, silverware, napkins, salt & pepper, and other bar related items
- Maintain cleanliness and design aesthetics of all areas, especially those visible to guests including: bar top, glass selves, bar back, and service bar
- Complete all side work requirements, including pre and post shift, daily, and monthly duties
- Answer specific questions about food prep using culinary terminology and about Standard drinks in an articulate and detailed manner using technical and service aspects
- Swift, efficient, and uniform service of orders per drink ticket
- Provide level of service consistent with established standards in every aspect
- Main par level stocks and assist bartender whenever necessary
- Open and set up bar, including stocking liquor bottles
- Stock all glassware and ashtrays
- Fill all ice wells with ice
- Stock all paper and plastic needs for bar such as napkins, straws, stirrers and micros paper
- Make sure the bar is neat and clean at all times
- Perform other duties as requested per manager or bartender
Qualifications
- High School diploma or equivalent and/or experience in hotel or a related field preferred.
- Flexible and long hours sometimes required.
- Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Ability to stand during entire shift.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
- Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to cross-train in other hotel related areas.
- Must be able to maintain confidentiality of information.
- Must be able to show initiative, including anticipating guest or operational needs.
- Perform other duties as requested by management.
Wantagh, NY
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Frequently asked questions
At Highgate's Arthouse Hotel in New York, Server/Bartenders typically earn hourly wages competitive with the NYC hospitality scene. While exact rates vary by experience, the compensation reflects the high cost of living and busy nightlife, offering a rewarding pay scale for bartenders and servers skilled in fast-paced environments.
Working as a Server/Bartender in NYC involves standing for extended periods and occasionally lifting items up to 50 pounds. The role demands stamina and agility to handle busy shifts, restock supplies, and maintain a clean and inviting bar atmosphere, especially in bustling locations like the Upper West Side.
Candidates with prior hospitality experience, especially in hotels or upscale bars, tend to stand out. Strong communication skills, multitasking abilities, and familiarity with NYC's fast-paced service standards enhance prospects. While a high school diploma is common, hands-on skills and service attitude are crucial in this market.
NYC's vibrant nightlife and dining culture make Server/Bartender roles highly sought after, creating a competitive job market. Candidates who demonstrate professionalism, flexibility with scheduling, and the ability to deliver consistent guest service usually find better hiring opportunities amidst this bustling and diverse environment.
Highgate emphasizes innovative hospitality management and creative guest experiences, reflected in properties like Arthouse Hotel. Employees benefit from a brand focused on community and artistic programming, offering a unique atmosphere compared to typical NYC venues, alongside solid operational support and career growth opportunities.
Highgate expects Server/Bartenders to deliver swift, uniform service with a warm and professional demeanor. Team collaboration is essential, with bartenders assisting one another on inventory and cleanliness. The company fosters high standards in guest interaction, emphasizing attentiveness and a service-oriented approach aligned with their upscale brand.
Highgate supports career growth through cross-training opportunities across hotel departments and ongoing training sessions. Server/Bartenders gain exposure to upscale hospitality operations, allowing them to develop versatile skills that can lead to supervisory or management roles within Highgate’s extensive portfolio in major gateway markets.
Arthouse Hotel blends hospitality with cultural programming, so bartenders and servers often engage with guests attending art events and pop-ups. This role extends beyond typical service to include creating a welcoming atmosphere that reflects the neighborhood’s creative vibe, enhancing guest experiences with personalized and attentive care.
Highgate offers hourly compensation aligned with NYC’s hospitality standards, typically competitive with other local bars and hotels. While the fast-paced environment demands stamina, the pay reflects the city’s living expenses, attracting candidates seeking both financial and professional rewards within a reputable hotel management company.
Success hinges on multitasking, expert knowledge of cocktails and menu items, and excellent interpersonal skills to engage diverse guests. Adaptability to nightlife rhythms, inventory management, and maintaining a polished bar environment are critical, especially when competing for roles in NYC’s vibrant club and restaurant industry.