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Seasonal Sales Associate
Company : Kirkland's, Inc.
Location : Knoxville, TN, 37920
Job Type : Full Time / Part Time
Date Posted : 25 December 2025
Overview
The primary responsibility of a Sales Associate is to provide an exceptional shopping experience to every customer utilizing Kirkland’s Home customer service model while assisting with all aspects of operations and merchandising with partnership and direction from the management team. Sales Associates drive sales growth by flexing into multiple roles including selling, cashiering, replenishing, setting floorsets and/or cleaning. Serving the customer is always top priority regardless of the work area.
Responsibilities
- Supports and values Customer Service in both the in store and online shopping experience
- Actively engages with all customers modeling exceptional selling behaviors
- Greets every customer with enthusiasm, maintains a positive, can do attitude at all times
- Proactively engages with customers, reads cues and responds appropriately
- Educates each customer on loyalty programs, current promotions and merchandise assortment to support building the basket
- Supports the company’s branding at all times by treating all customers and co-workers in a respectful and professional manner while supporting a common goal
- Achieves or exceeds goals associated with company initiatives and programs.
- Assists in the process of the receipt of all merchandise in a safe, timely and efficient manner
- Assists in maintaining an efficient and organized salesfloor and stockroom
- Assists in maintaining merchandise presentation, pricing and the accuracy of inventory levels
- Champions and demonstrates a commitment to Kirkland’s Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit
- May perform other duties as necessary
Qualifications
- Energetic, people and results oriented, competitive with a drive to succeed
- Ability to effectively communicate both written and verbally
- Ability to work weekends, holidays and evenings
- Ability to read and interpret company directives, handbook and manuals
- Ability to work a flexible schedule to meet the business needs of the store
- Ability to work independently as well as part of a team
- Must be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/product
- Frequently positions self to retrieve and stock products in the stock room and sales floor and to place merchandise in bags
- Must be able to constantly stand and move around the store for prolonged periods to greet and assist customers
- Must be able to frequently communicate with the customers in person, electronically, and telephonically
- Must be able to frequently move merchandise 50 pounds or more to and from the stock room to sales floor
- Must be able to operate a Point of Sale system, registers and hand held devices efficiently and accurately
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Frequently asked questions
Knoxville's retail sector sees a surge in seasonal sales associate openings during peak periods. Kirkland's, Inc. offers many opportunities, but competition rises as holiday seasons approach due to the city's growing retail demands. Early applications and showcasing customer service skills can enhance your chances significantly.
Positions at Kirkland's in Knoxville often require adaptability, including weekend, evening, and holiday shifts. This flexibility helps meet store traffic fluctuations, especially during holidays. Applicants who embrace varied schedules tend to perform better and enjoy more consistent hours.
Beyond basic stocking and cashiering, excelling as a Seasonal Sales Associate means mastering customer engagement, multitasking across sales floor duties, and efficiently managing inventory. Effective communication and a positive attitude are crucial to stand out in fast-paced retail environments.
Daily tasks blend customer interaction, merchandise stocking, and maintaining clean, appealing sales floors. Associates often switch roles—from assisting shoppers to handling registers—requiring energy and attentiveness to sustain a seamless shopping experience throughout their shift.
Many Seasonal Sales Associates leverage their experience to secure permanent retail roles or supervisory positions. Demonstrating reliability, product knowledge, and leadership during peak seasons can position you favorably for advancement within Kirkland's or broader retail chains.
Kirkland's prioritizes a respectful, team-oriented atmosphere where associates are encouraged to embody customer commitment and positivity. Seasonal staff often receive comprehensive training and support, fostering a welcoming environment that values innovation and a winning attitude.
Expect frequent standing, movement around the sales floor, and lifting merchandise up to 50 pounds. Climbing ladders to arrange displays and managing stockroom organization are common, so physical stamina and safety awareness are essential for success.
Seasonal Sales Associates in Knoxville typically earn between $11 and $14 per hour, slightly below the national average due to local cost of living factors. Kirkland's compensation aligns competitively within the region, often complemented by performance incentives during peak seasons.
Kirkland's blends home décor expertise with a customer-focused sales model, requiring associates to not only stock and sell but also educate shoppers on loyalty programs and promotions. This combination creates a dynamic role emphasizing both sales skills and brand representation.
Team collaboration is vital, with associates supporting one another in tasks like merchandising, inventory management, and customer service. Kirkland's fosters a culture where open communication and shared goals help seasonal employees navigate busy periods efficiently.