Senior Program Manager
Company : ResCare Community Living
Location : Gainesville, FL, 32641
Job Type : Full Time / Part Time
Date Posted : 26 December 2025
Our Company
ResCare Community Living
Overview
Operations Management focuses on efficiently meeting the needs of our clients across various lines of business. If your passion is managing and developing staff to ensure quality care to help our clients live their best life, we encourage you to apply today!
Responsibilities
- Direct, manage and administer the coordination and service delivery components of programs that service individuals/consumers in a group home setting
- Supervise the delivery of service and ensure individuals and consumers are receiving the highest quality care.
- Routinely observe service delivery on-site and monitor for demonstration of knowledge of individual/consumer health needs, behavior management techniques, and emergency procedures
- Serve as a liaison between the community and agencies in the service delivery system, family/guardians and the agency
- Ensure all homes under supervision are environmentally maintained, in strict compliance with all state/federal guidelines and licensure requirements and company policy at all times
- Coordinate investigations of serious incidents and alleged abuse allegations, including appropriate reports to required agencies
- Serve as on-call support for group homes
- Ensure payroll and billing is completed accurately and timely
- Oversee the Accounts Payable for group homes
- Monitor and assure compliance with monthly, quarterly, and yearly financial goals to ensure services are provided as indicated in each person’s Individual Program Plan
- Coordinate Incident/Accident Review process, monitor for patterns, and provide feedback for action necessary to prevent incidents in future
- Serve as member of agency management team
- Hire, train, evaluate, and monitorany other assigned personnel complete timely Performance Reviews to ensure employees are productive, accountable, and successful in their positions
- Conduct and/or monitor training for all staff in least restrictive techniques, behavior management, active treatment, client rights, prevention of abuse/neglect, documentation/data collection, emergency procedures, and other areas as needed
- Other duties as assigned
Qualifications
- Degree in Human Services field or related field and minimum of two years working directly with Elderly and Developmentally Disabled required, or equivalent combination of education and experience
- Two years supervisory experience preferred
About our Line of Business
ResCare Community Living, an affiliate of BrightSpring Health Services, has five decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental, or cognitive disability. We provide a comprehensive range of high-quality services, including: community living, adult host homes for adults regardless of disability, behavioral/mental health support, in-home pharmacy solutions, telecare and remote support, supported employment and training programs, and day programs. For more information, please visit www.rescarecommunityliving.com. Follow us on Facebook and LinkedIn.Salary Range
USD $35.00 / HourRelated Jobs
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Frequently asked questions
In Gainesville, FL, Senior Program Managers often engage more deeply with community-based operations due to the city’s size and service structure. Unlike bigger metros, they typically manage programs with closer ties to local agencies and families, requiring a hands-on approach to ensure compliance and quality in group home settings.
Managing at ResCare involves balancing administrative duties like payroll and billing with direct oversight of care quality. Leaders face the challenge of maintaining regulatory compliance across multiple group homes while fostering staff development, which demands strong multitasking and interpersonal skills specific to disability services.
Candidates with a degree in human services or related fields combined with supervisory experience stand out. Practical knowledge of behavior management, emergency procedures, and state/federal regulations relevant to group homes significantly enhances one’s suitability for senior program management roles in this sector.
Yes, professionals can progress towards executive roles such as Senior Director of Program Management or specialize in areas like behavioral support or compliance oversight. Continuous training and networking within Florida’s healthcare and social services sectors further open opportunities for upward mobility.
ResCare provides structured training on licensure requirements and regular audits to ensure group homes meet environmental and safety standards. Senior Program Managers receive resources for incident investigations and behavior management, fostering accountability while promoting best practices across their programs.
ResCare focuses on personalized community living services for individuals with developmental disabilities, emphasizing direct supervision and quality assurance in group homes. This role uniquely combines operational management with compassionate leadership, setting it apart from more generalized program management positions locally.
The position offers approximately $35 per hour, aligning well with local market rates for senior program management in healthcare and social services. This wage reflects the specialized skills required to oversee compliance, staff training, and client-centered program delivery within the disability services sector.
Certifications in behavior management, CPR/First Aid, and specialized training on intellectual and developmental disabilities are highly valued. Additionally, familiarity with Florida’s state-specific healthcare regulations and licensing standards enhances a manager’s ability to lead compliant and high-quality service programs.
Gainesville’s growing emphasis on community-based care for disabled and elderly populations sustains steady demand for experienced program managers. This demand translates to solid job security and opportunities for career expansion within healthcare service providers and non-profit organizations.
Typical duties include overseeing group home operations, supervising staff performance, ensuring client care quality, coordinating incident reviews, and managing financial aspects like billing and payroll. Balancing these tasks requires strong organizational skills and a commitment to supporting individuals with developmental disabilities.