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Medical Front Office
Company : Select Medical
Location : Ballwin, MO, 63011-4513
Job Type : Full Time / Part Time
Date Posted : 9 January 2026
Overview
SSM Health Physical Therapy - Outpatient Division
Patient Service Specialist (PSS) FLOAT/SPLIT Position
Manchester D1- 20 Hours
Floating- 20 Hours
Monday - Friday - Hours vary Between 7:00am-7:00pm
A schedule of 40 hours will be sent to you on Fridays for the following Monday through Friday.
Our float positions travel to different clinics daily to cover call-ins, medical leaves, FMLA, vacation time, etc. in the St. Louis Metro area. Some days you will be required to go to two clinics in one day. This position requires that you be flexible in scheduling, as your schedule may be changed day of.
Our clinics are open anywhere from 7/7:30am-6:30/7pm. We reimburse mileage anything after 40 miles for the day, as the average commute is 20 miles to work and 20 miles home - we cover anything after that! Must be willing to float/travel into St. Louis County and surrounding counties, including Illinois (Madison/St. Claire/Monroe,) Jefferson county, St. Charles county, Warren county.
This is an entry level position - starting pay is $19.00 per hour and increases based on experience.
Looking for a customer service-oriented person to handle front office activities in a fast-paced environment.Looking for a customer service, detail-oriented individual who is able to work in a fast-paced environment. Task includes check-in, check out, insurance verifications, scheduling, reports, faxing and scanning, and other office duties. To provide outstanding customer service to patients and staff.
Responsibilities
Responsibilities
- Greets patients
- Answers phones
- Patient intake and data entry
- Insurance verification and pre-authorization
- Schedules patient appointments
- Operates front office of outpatient centers
- Supports therapists and therapy assistants
- Daily cash balancing and weekly banking deposits
Qualifications
Minimum Qualifications
- High School degree or diploma required
- Basic knowledge of computers skills including but not limited to keyboard familiarity and word processing, office procedures, filing, verbal and written communication skills, fax, photocopy required
- Customer service and interpersonal skills necessary to communicate effectively with staff members, supportive personnel, patients, physicians and community members required
Preferred Experience
- One year in medical office setting that required multi tasking preferred
- knowledge of health insurance preferred
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Frequently asked questions
Schedules for Medical Front Office roles in Ballwin often fluctuate, especially with float positions like at Select Medical. Expect varied hours between 7:00am and 7:00pm, with assignments possibly changing day-of to cover multiple clinics across St. Louis metro and nearby counties.
While no strict certifications are mandated for entry-level Medical Front Office roles in Ballwin, familiarity with health insurance processes and prior medical office experience can boost candidacy, reflecting local employers' preference for candidates who handle insurance verifications efficiently.
Successful Medical Front Office staff combine excellent communication with multitasking prowess, including patient greeting, insurance verification, and appointment scheduling. Computer literacy in office tools and a customer service mindset are essential in maintaining smooth clinic operations.
Starting as a Medical Front Office assistant can lead to roles in medical administration or healthcare coordination. Gaining expertise in insurance, patient management, and electronic records opens pathways to supervisory or specialized healthcare support positions.
Typical duties include greeting patients, managing phone inquiries, entering patient data accurately, verifying insurance eligibility, scheduling appointments, and handling cash balancing. These tasks require both attention to detail and the ability to work under fast-paced conditions.
Select Medical's float positions encourage adaptability, with travel across multiple clinics enhancing job variety. They reimburse mileage beyond typical commutes, reflecting a recognition of the travel demands within the St. Louis metro, fostering a supportive environment for flexible workers.
Select Medical emphasizes floating across clinics, which differs from static front desk roles at other providers. This dynamic setup offers broader exposure but requires flexibility and travel willingness, often compensated with mileage reimbursements, unlike more fixed-location positions.
Entry-level Medical Front Office roles in Ballwin, such as with Select Medical, start around $19.00 per hour, with potential increases tied to experience. This rate aligns competitively with similar healthcare administrative jobs in the St. Louis metropolitan region.
Healthcare facilities in Ballwin and surrounding St. Louis counties maintain steady demand for Medical Front Office assistants, driven by patient volume and clinic expansion. Float roles, in particular, address staffing gaps caused by absences, making them critical and frequently available.
Floating between clinics in Ballwin and neighboring counties can lead to unpredictable daily schedules and longer commutes on certain days. Candidates should be comfortable navigating multiple locations and adapting to last-minute changes while ensuring consistent patient service.