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Greeter / Counter Desk Attendant
Company : Bowlero
Location : Pikesville, MD, 21208
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Job Type: Part-time
Shift:
- Evening shift
- Night shift
Weekly day range:
- Weekend availability
Work Location: One location
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
The pay range for this position is $15.00 to $18.00/hour.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
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Frequently asked questions
Working in Pikesville’s lively entertainment scene means balancing upbeat guest interactions with managing equipment and waitlists efficiently. The role demands multitasking between customer service and operational duties, often during busy evening or weekend shifts, requiring adaptability and strong communication skills.
Unlike standard hospitality jobs, this position blends front-desk guest engagement with technical tasks like monitoring lane availability and reporting malfunctioning pinsetters. It’s a hybrid role combining customer interaction, sales processing, and basic bowling assistance, offering a dynamic experience in entertainment settings.
Emphasize excellent interpersonal communication, familiarity with point-of-sale systems, and a proactive approach to guest assistance. Experience in hospitality or retail environments, plus the ability to manage multiple tasks simultaneously, will make your application stand out for this part-time role.
Bowlero offers flexible evening and weekend shifts, ideal for students or those seeking part-time hours. The supportive team environment and employee perks like discounted food, beverages, and free bowling encourage a healthy balance between work duties and personal recreational time.
Pikesville's proximity to Baltimore boosts demand in hospitality and entertainment sectors, yet part-time roles like desk attendants remain moderately competitive. Candidates with prior customer service or hospitality experience tend to have an edge in securing positions at venues like Bowlero.
Bowlero offers between $15.00 and $18.00 per hour for this role, aligning with local market rates for part-time hospitality attendants. This wage reflects the combination of guest service responsibilities and operational tasks typical at entertainment centers in the area.
Yes, Bowlero equips attendants with practical training on using POS systems and monitoring pinspotter functionality. While attendants aren't expected to repair equipment, they learn to identify malfunctions and communicate effectively with maintenance teams to ensure smooth operations.
While not mandatory, familiarity with bowling environments can enhance your ability to assist guests and anticipate operational needs. However, strong customer service skills and a friendly demeanor are often more critical to thrive in this dynamic, guest-facing role.
Staff enjoy enticing perks such as free bowling, $1 arcade play, and generous discounts on food and event tickets. These benefits enrich the workplace culture, making shifts more enjoyable and fostering a sense of community among employees.
Bowlero’s focus on vibrant, experiential entertainment means attendants must not only manage logistical tasks but also contribute to creating an energetic atmosphere. This role combines operational efficiency with enthusiasm, reflecting the company’s commitment to memorable guest experiences.