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Quality Control Coordinator
Company : Essen Health Care
Location : Bronx, NY, 10461
Job Type : Full Time
Date Posted : 7 January 2026
Overview
Company Overview: Essen Health Care is a growing community healthcare network provides high quality, compassionate, and accessible medical care to some of the most vulnerable and under-served residents of New York State. Guided by a ‘population health’ model of care, Essen has five integrated clinical divisions offering services in primary & specialty offices, urgent care centers, and nursing homes, as well as house calls for home bound patients; all clinical services are also offered via telehealth. Our Care Management division supports patient-centered care through care coordination, complex care management and helping address health-related social needs. Founded in 1999, Essen provides care in all five boroughs of New York City, with a primary focus in the Bronx. launched Intention Health Ventures to develop and commercialize our technology innovations.
Job Summary
Job Summary:We are seeking a detail-oriented and organized Quality Coordinator to join our team. The Quality Coordinator will be responsible for ensuring the quality and accuracy of medical administrative support within our office. This role requires strong knowledge of medical terminology and experience working in a medical or dental office setting.Duties:- Review and analyze medical records, charts, and documentation for accuracy and completeness- Conduct audits to identify any discrepancies or errors in medical records- Collaborate with healthcare providers to address any quality concerns and implement corrective actions- Develop and maintain quality assurance protocols and procedures- Train staff on proper documentation practices and quality standards- Monitor compliance with regulatory requirements and industry best practices- Participate in quality improvement initiatives and projects- Prepare reports summarizing quality metrics and trends
Responsibilities
Experience:- Previous experience working in a medical or dental office setting is required- Strong knowledge of medical terminology is essential- Proficiency in using office software applications, such as Microsoft Office Suite- Excellent attention to detail and organizational skills- Ability to analyze data and identify trends or patterns- Strong communication skills, both written and verbal- Ability to work independently and collaboratively in a team environment
Qualifications
Experience:- Previous experience working in a medical or dental office setting is required- Strong knowledge of medical terminology is essential- Proficiency in using office software applications, such as Microsoft Office Suite- Excellent attention to detail and organizational skills- Ability to analyze data and identify trends or patterns- Strong communication skills, both written and verbal- Ability to work independently and collaboratively in a team environment
Equal Opportunity Employer
We offer competitive compensation packages, including benefits such as health insurance, retirement plans, and paid time off. Join our team today as a Quality Coordinator and contribute to the delivery of high-quality healthcare services.Note: Please do not include any contact information such as email or phone number in the job description.
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Frequently asked questions
Given the Bronx’s growing healthcare sector, demand for Quality Control Coordinators has increased moderately. Candidates with medical terminology expertise and experience in community health settings, like Essen Health Care, typically find favorable opportunities amid rising focus on quality assurance in local medical offices.
Employers in NYC, especially those like Essen Health Care, often value certifications such as Certified Professional in Healthcare Quality (CPHQ). These credentials signal proficiency in quality management standards crucial for overseeing compliance and clinical documentation accuracy in fast-paced urban healthcare environments.
Proficiency in medical terminology, strong data analysis capabilities, and adeptness in Microsoft Office suite are vital. Additionally, excellent communication and organizational skills help ensure quality audits and compliance efforts align with Bronx healthcare community standards and regulatory policies.
Quality Control Coordinators typically focus on coordinating quality assurance processes and staff training, while Analysts dive deeper into data evaluation and reporting. Coordinators blend administrative oversight with hands-on collaboration among medical providers to maintain documentation integrity.
Starting as a Quality Control Coordinator often leads to roles such as Quality Assurance Manager or Quality Improvement Specialist. Gaining experience with regulatory audits, protocol development, and cross-disciplinary coordination opens pathways to leadership positions within hospital quality management systems.
At Essen Health Care, the role emphasizes community-focused healthcare quality, integrating population health models and telehealth services. Coordinators collaborate closely with diverse clinical divisions, impacting vulnerable Bronx populations, which differs from more traditional hospital-centric quality roles.
Essen promotes continuous learning through quality improvement initiatives and cross-training opportunities within its five clinical divisions. Coordinators are encouraged to enhance skills in medical documentation accuracy and regulatory compliance, fostering career growth in a community health setting.
Quality Control Coordinators in the Bronx typically earn between $50,000 and $65,000 annually, influenced by healthcare experience and certifications. Positions at community-focused organizations like Essen Health Care may offer competitive packages, including benefits tailored to urban healthcare professionals.
Bronx’s extensive public transit network facilitates manageable commutes for healthcare workers. However, traffic congestion during peak hours can affect punctuality. Many Quality Control Coordinators leverage flexible scheduling and telehealth coordination to maintain a healthy balance.
Yes, Essen Health Care tailors quality assurance to address unique challenges in the Bronx, such as serving under-served populations and integrating telehealth. This localized approach ensures documentation and compliance practices effectively support the community’s health outcomes.