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Roche Bros.

Bakery Clerk

Company : Roche Bros.

Location : Norwood, MA, 02062

Job Type : Full Time / Part Time

Date Posted : 15 January 2026

Overview

To process and stock quality merchandise on shelves and displays in a careful, clean, neat, and expedient manner.  Ensuring that a variety of product is fresh and appealingly displayed for our customers while maintaining great customer service.

Minimum Qualifications

  • Must be 18 years of age.
  • Ability to work at multiple store locations as needed.
  • Basic computer skills.
  • Must be able to read, write, speak, and understand English, with the ability to follow instructions.
  • Ability to work a schedule based on the business needs of the store location.
  • Authorized to work within the U.S.

Responsibilities

The list of essential functions is not exhaustive and may be supplemented as necessary by the company.

  • Commit to the “Golden Rule” and work with other associates to build a strong produce team.
  • Greet, assist and thank customers in a prompt, courteous and friendly manner.
  • Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
  • Be knowledgeable and able to differentiate between all of the various types of produce merchandise including taste, preparation method or use, and price differences between varieties of similar classes of products (i.e., types of apples, potatoes, etc.).
  • Offer product suggestions.
  • Stock product and displays ensuring proper grading, rotating, crisping, trimming, wrapping, watering, and company sanitation practices are followed in in accordance with company policy and product code dates. Make use of the oldest products first (first in, first out).
  • Fill and build displays; make sure product is priced accurately.
  • Assist in checking and verifying produce department receiving when required.
  • Receive, unload, and put away daily loads from delivery and store product in designated area to protect product quality.
  • Observe all store rules and company policies, along with shift operating hours at all times as schedules or assigned by produce manager.
  • Adhere to all local, state, and federal health and civil code regulations.
  • Maintain a neat, well-groomed personal appearance at all times and observe company dress code.
  • Practice the “Cleaner’s Creed” and proper sanitation procedures.
  • Process merchandise according to production guidelines and handle damaged and spoiled products according to company policy and assist in controlling the level of damaged goods.
  • Keep back room, cooler, freezer, fans, drains, and display cases organized and clean. Along with monitoring the correct temperature and reporting refrigeration failure immediately to management.
  • Keep work area swept clean, orderly and free from safety hazards; report any hazards immediately to management.
  • Exercise safe practices when lifting or moving product, along with cleaning department equipment and tools. 

Secondary Job Functions:

  • Occasional calls to the front end to help bag at busy times.
  • Restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost.
  • Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement.
  • Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department.
  • Other duties as assigned by management.

Physical Demands: (per work day)

The physical demands and safety risk factors of the job listed below may occur during each work shift and are listed according to their frequency.

Physical Demands

Frequency

Crawling.

0% (N) Never

Sitting, balancing, stooping, kneeling, climbing up to 8 feet, and crouching.

1-33% (O) Occasionally

Carrying and lifting up to 50 lbs, pushing and pulling up to 250 lbs, bending, and reaching at waist or overhead.

34-66% (F) Frequently

Standing and walking on a title or concrete floor, handling, fingering, feeling, talking, seeing, smelling, and hearing.

67-100% (C) Continuously

Safety Risk Factors

Frequency

Loud noise, slippery or crowded floor surface, hazardous equipment (mechanical moving parts), contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust, fumes, sprays, and hazardous cleaning solutions.

1-33% (O) Occasionally

Twisting of back and neck and contact with sharp objects.

34-66% (F) Frequently

Machines, tools, and equipment utilized:

Wrapper, scale, pineapple core machine, pallet jack, pressure washer, crate opener, pricing gun; must be 18 year of age to use the following: knives, case cutter, power jack, trash compactor

Repetitive Action:

Continuous movement of entire body.

Working Conditions: Working environment is inside and within cold temperatures.

Hiring Range: In accordance with MA Pay Transparency requirements, the following represents a good faith estimate of the hiring range for this position. At Roche Bros., we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to education, experience, qualifications, and internal equity. The hiring range for this position is $15.00 - $17.90 per hour.

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Frequently asked questions

A Bakery Clerk in Norwood maintains product freshness by carefully stocking and rotating bakery items following first-in, first-out guidelines. They also engage customers warmly, answering questions and suggesting products, balancing quality control with excellent service in a busy retail environment.

Yes, Roche Bros. expects Bakery Clerks to frequently lift up to 50 lbs, operate equipment like pallet jacks and pricing guns, and work in cold storage areas. This blend of physical tasks requires strength, stamina, and attention to safety protocols within the bakery department.

Starting as a Bakery Clerk can lead to roles like Bakery Assistant Manager or Specialist positions. Gaining skills in inventory management, customer interaction, and sanitation practices provides a strong foundation for advancement in retail food service or supervisory bakery roles.

Roche Bros. emphasizes a team-oriented approach, requiring clerks to collaborate closely with other departments, adhere strictly to sanitation standards, and even assist front-end during busy times. Their focus on associate morale and customer interaction sets them apart in the Norwood market.

Norwood’s local market shows steady openings for bakery clerks due to growing community interest in fresh bakery products. While competition exists, candidates with flexible availability and basic computer skills, as Roche Bros. requires, tend to have an edge in hiring.

Norwood’s moderate cost of living aligns with Roche Bros.’s bakery clerk pay range of $15.00 to $17.90 per hour, reflecting local wage standards. This balance helps attract workers who can manage living expenses while gaining retail food experience.

Roche Bros. promotes a respectful, team-oriented environment with clear guidelines on product handling and safety. Employees benefit from structured onboarding, consistent schedules aligned with store needs, and an emphasis on professional appearance, enhancing workplace satisfaction.

Bakery Clerks at Roche Bros. must complete onboarding and e-learning programs within 30 days, reflecting the company’s commitment to training. Additionally, they are expected to uphold strict sanitation and safety practices, reinforcing Roche Bros.’s reputation for quality and compliance.

Roche Bros. offers a hiring range from $15.00 to $17.90 per hour for Bakery Clerks in Norwood, adhering to Massachusetts pay transparency laws. Salaries vary based on experience and qualifications, providing clear expectations for applicants considering bakery roles locally.

Key skills include basic computer literacy, strong communication in English, the ability to follow detailed instructions, and physical capability to manage stocking and equipment. Equally important is a courteous attitude to ensure positive customer interactions in fast-paced settings.

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