Server Assistant - Sassetta
Company : Highgate
Location : Dallas, TX, 75201-4804
Job Type : Part Time
Date Posted : 10 January 2026
Compensation Type
HourlyHighgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
The Joule Dallas, TX
Built in the 1920s, the neo-Gothic landmark building at 1530 Main Street was originally the Dallas National Bank. It dominated the downtown skyline during a thriving era of Dallas banking and West Texas oil booms. Downtown Dallas flourished through the ’80s, but as the 20th century drew to a close, it was a shadow of its former glory. A decade of development deals and massive renovations transformed the then-vacant bank building into a Forbes four-star boutique hotel. Aptly named after the international unit of energy, The Joule brought a charge to downtown Dallas when it opened in 2008. Through a series of further renovations and expansions as adjacent properties became available, The Joule has become a cultural, shopping, and dining destination—a forerunner in the renaissance of downtown Dallas.
Overview
As a Server Assistant you will hold an integral part of a restaurant's staff, and will be primarily assisting Hosts and Servers to provide a memorable experience to all of our guests. If you are interested in climbing the career ladder in the hospitality industry, starting out as our Server Assistant may be just the right position for you!
Responsibilities
- Prepares dining room for patrons by cleaning and clothing tables; setting decorations, condiments, candles, napkins, service plates, and utensils.
- Protects establishment and patrons by adhering to sanitation and safety policies.
- Maintains menu presentation by keeping menus clean; replacing damaged or soiled pages
- Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs.
- Supports wait staff by setting-up and replenishing condiment stands, trash containers liners, and bus stations.
- Closes dining facility by cleaning chairs and tables; sweeping and/or vacuuming floors; removing trash and recyclables from the facility.
- Updates job knowledge by participating in staff training opportunities.
- Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
- Perform other reasonable job duties as requested by leader.
Qualifications
- Friendly and courteous
- Works well with a team
- Organized, detail oriented and able to multitask
- Available to work a varied schedule that will include evenings and weekends
- An appetite for growth and further knowledge in the food and beverage field
- Operate with passion, respect, integrity, dedication and empowerment to all internal and external guests
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Frequently asked questions
Highgate's The Joule offers a unique blend of historic ambiance and modern hospitality standards, making the Server Assistant role distinct. Compared to other Dallas eateries, you'll engage with a diverse clientele in a boutique hotel setting, enhancing your skills in upscale service and team collaboration.
Starting as a Server Assistant at Highgate opens doors to deeper hospitality expertise, given the company's global presence and focus on growth. The role provides hands-on experience with high-end service operations, preparing you for advanced positions such as server or supervisory roles within dynamic hotel environments.
Expect to actively prepare dining areas, maintain cleanliness, assist servers by replenishing supplies, and attentively monitor guest needs. The role demands multitasking between setup, service support, and closing duties, all while upholding high sanitation and presentation standards.
Being detail-oriented, courteous, and a team player is crucial. Flexibility for evening and weekend shifts enhances your fit. Passion for hospitality and eagerness to learn about food and beverage operations distinguish top-performing Server Assistants in this upscale Dallas venue.
Server Assistants in Dallas generally earn between $12 to $16 hourly, depending on experience and establishment prestige. Given Highgate's boutique luxury positioning at The Joule, compensation aligns competitively within this range, complemented by potential tips and growth opportunities.
Dallas boasts a vibrant hospitality sector, driving steady demand for service roles. However, competition remains moderate due to the city's expanding dining scene. Candidates with hospitality passion and flexibility often find favorable hiring prospects, especially with reputable companies like Highgate.
Located centrally, The Joule benefits from accessible transit options including DART light rail and bus routes. However, peak hour traffic can impact car commutes. Prospective assistants often consider flexible scheduling or public transport to ease daily travel.
Highgate emphasizes innovation, respect, and empowerment, fostering a supportive work environment. Server Assistants at The Joule are encouraged to embrace these values, contributing to a professional yet dynamic atmosphere that nurtures personal growth and exceptional guest service.
The Joule’s rich neo-gothic heritage combined with Highgate's industry-leading management creates a role beyond basic service. You engage in a culturally vibrant setting with ongoing training and digital tools, elevating your hospitality skills in a boutique luxury context.
Highgate invests in staff development through training and exposure to diverse hotel operations worldwide. Server Assistants at The Joule benefit from this global insight, gaining valuable experience and mentorship aimed at progressing toward higher-level hospitality positions.