Event Coordinator | Part-Time | SoFi Center

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Event Coordinator is primarily responsible for overseeing all aspects of the events taking place in the venue including developing, coordinating, and supervising all event related activities key to the operation of the facility including but not limited to maintaining security staffing plans, labor management, collection and distribution of event information from promoter/show representatives/sports teams, billing preparation/support, customer service representation to our guests and logistics of departmental activities relating to events. Under general supervision from the Event Manager the Event Coordinator serves as liaison between TMRW Sport Live Events team, event organizers, guests, facility staff, service providers and other stakeholders. Event Coordinators may work alongside an Event Manager or in the absence of an Event Manager.

This role will pay an hourly rate of $20.00. 

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

This position will remain open until December 31, 2025.

About the Venue

A first-of-its-kind venue located in Palm Beach Gardens on the campus of Palm Beach State College, SoFi Center will measure nearly 250,000 square feet.  A purpose built arena designed specifically for TGL, the SoFi Center will be home to 6 professional teams and each of the TGL presented by SoFi golf matches. 

Responsibilities

• Advance each show/event with appropriate show/promoter representative in a timely fashion
• Communicates all event information to the appropriate Departments and staff
• Develop, implement and manage event security plans in conjunction with event security provider and appropriate show/promoter representatives
• Communicates in a timely manner with each Department Head regarding specific needs and information for each event
• Prepares and distributes Event Data Sheet to all staff and Departments in a timely manner
• Prepares post event report for all events coordinated
• Meet with facility sports tenants to collect and distribute game requirements and coordinate efforts to produce tenant events
• Work with promoters and agents to coordinate facilitate client needs for each event and provide cost estimates as required/requested
• Preparation of and submission of expenses for event settlement. Attend settlement if required
• Executes other operational duties as assigned
• Serve as a facility representative at events; enforce facility policies and procedures throughout each event; identify and resolve event challenges; resolve public complaints.
• Take reasonable steps to ensure a high level of customer service is being provided by facility staff
• Monitor the work of facility staff to ensure event needs are being met and the Center is being maintained.
• Identify any safety concerns and work with appropriate staff to resolve them.
• Liaise with public safety officials in the event medical, fire or police personnel respond to the Center.
• Answer questions and provide information to facility customers
• Facilitate pre-event and post-event walk through to assess facility condition
• Perform other duties as required

Qualifications

• 4-year degree from a college or university preferred
• 1-2 year experience same or similar position in arenas, convention centers, stadiums or theaters preferred 
• Ability to work flexible and sometimes demanding schedules (including nights, weekends, holidays and extended hours)
• Experience with Microsoft Office products, CAD and Ticketmaster ticketing software preferred

Intellectual/Social, Physical Demands and Work Environment:

The intellectual/social, physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intellectual/Social Demands:

While performing the essential functions of this job, the employee is continuously asked to multi-task under time limits. Position requires constant attention to precise details and accuracy of specified standards including: following simple to complex (more than 3 steps) instructions, and concentration which frequently extends beyond 30 minutes at a time. Employees in this role will constantly be in leadership role; this requires directing others either verbally or in writing to complete tasks in prescribed time frame. This position also requires constant use of interpersonal skills including, but not limited to: ability to direct/motivate/inform staff and foster collaboration, ability to recognize and resolve conflicts, and ability to openly communicate verbally and in writing with clients and co-workers.

Physical Demands:

While performing the essential functions of the job, the employee constantly operates a computer and other office devices such telephones, copy machines, etc; occasionally moves about inside the office to access storage areas, cabinets and office machinery; constantly communicates via telephone, email and in-person with others to exchange accurate information; and constantly moves about the arena and event sites before, during and after events to service clients and supervise staff. Talking and standing for long period

Work Environment:

The essential functions of this position are performed indoors. The noise level in the work environment can range from minimal to loud during events, depending on the incumbent’s location, and minimal during non-event times.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.