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Natural Grocers

Vitamin/Body Care Assistant

Company : Natural Grocers

Location : Rock Springs, WY, 82901

Job Type : Full Time

Date Posted : 13 January 2026

Salary Range

USD $16.00/Hr. -

Overview

The Job in a Nutshell:

The Vitamin/Body Care Assistant is responsible for assisting the Vitamin and Body Care Managers in the successful operation and profitability of the vitamin and body care departments.

Natural Grocers is excited to come to the Rock Springs community.Our Grand Opening date is scheduled for April 2026 but is subject to change.We look forward to reviewing your application!Applications are accepted by the date below, which may be updated if the hiring timeline is extended.12/02/2025

Responsibilities

Main Ingredients:

  • Providing World Class Customer Service and a positive customer experience as the number one priority daily.
  • Exemplifying integrity, responsibility, and excellence and adhering to all policies.
  • Creating inviting, full and shopable departments.
  • Assisting the department managers in ordering for vitamin and body care departments and maintaining accurate inventory levels.
  • Assisting the department managers in managing margin, driving sales, and overall department profitability including minimizing shrink and maximizing effective purchasing.
  • Ensuring all in-stock products/conditions meet company standards.
  • Offering and following up on special orders.
  • Merchandising shelves, endcaps and dynamic displays.
  • Assisting in managing as well as participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock.
  • Assisting in training and monitoring of department personnel including assigning and following up on tasks.
  • Conducting active and passive demos.
  • Working with the department managers to address performance issues within the department.
  • Supporting store opening and closing activities including Daily Sales Report (DSR) and cash handling and cashier closeout responsibilities.
  • Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks.
  • Maintaining the safety and security of customers and employees.
  • Answering customer questions per company standards and policies, including the use of Health Supportive Statements and/or statements of nutritional support.
  • Continually increasing product knowledge.
  • Using SAP and inventory management software, emailing and utilizing other IS programs as needed.
  • Working a schedule based on store needs which includes evenings, weekends, holidays. Position requires working five days, 40 hours per week and attending mandatory store meetings.
  • This position has limited Manager on Duty but is never intended to be the overall Manager on Duty for the store.  
  • Although this is a general outline of job responsibilities all employees are expected to be “hands on” and do whatever it takes to get the job done and make the company thrive.

    Qualifications

    Recipe for Success:

  • High School diploma, GED or equivalent preferred.
  • 1 year of experience in grocery or retail environment preferred; natural foods background is a plus.
  • 1 year of experience supervising others preferred.
  • 1 year of experience in vitamins/supplements preferred.
  • Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable.
  • Ability to manage changing priorities and to stay focused with the task at hand.
  • Possess a sense of urgency in the completion of tasks.
  • Possess excellent customer service skills.
  • Highly organized with great attention to detail.
  • Ability to take direction and follow through.
  • Must be cashier trained and able to count currency.
  • Proficient in MS Word, Excel and Outlook
  • This job description is not an employment contract.  It does not guarantee a job or that the above listed duties are the limit of responsibilities.  The job and job description are subject to change with and without notice.  Employees are required to accomplish any and all tasks assigned to them by their Manager and/or other Store Support Center manager that might not be listed in this job description.

    Here’s an overview of the benefits we offer our good4u Crew to help ensure the health and wellbeing of you and your family, now and well into the future:

    All Crew Members

    • Birthday Bonus Pay 
    • Vitamin Bucks (up to $2,080 earned as store credit annually) 
    • Holiday Pay for 5 Holidays – Stores Closed
    • Paid Time Off (sick days and vacation) that Increases with Tenure 
    • Paid Nutrition Education 
    • good4u Crew Member Discount  
    • {N}power Program (customer appreciation and rewards program) 
    • Regular, Scheduled Pay Increases  
    • Advancement Opportunities and Career Development 
    • Health and Wellness Program  
    • Employee Assistance Program (EAP)   
    • Employee Referral Program

    Full-Time Crew Members (30+ hours/week)

    • Medical, Dental and Vision Insurance 
    • Paid Parental Leave  
    • Paid Medical Leave (through company paid short-term disability insurance) 
    • Company Paid Short-Term Disability Insurance  
    • Company Paid Life Insurance 
    • Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance   
    • Retirement Savings Plan (401k) with discretionary Company Match  
    • Healthcare and Dependent Care Flexible Spending Account (FSA)  
    • Health Savings Account (HSA) with Company Match 

    Diversity Statement

    At the heart of Natural Grocers' commitment to our community and crew is this belief: All people should be empowered to experience health and wellbeing! We cannot be true to this conviction without honoring diversity and cultivating inclusion throughout every aspect of our organization.

    At Natural Grocers, we honor our differences, embrace diversity, and cultivate inclusion because both individual and societal health are rooted in these principles. Our Crew is diverse not only in gender, race, ethnicity, sexual orientation, religion, abilities, and age but also in cultural backgrounds, thoughts, and ideas. Celebrating our diversity refreshes, expands, and shapes our perspective, energizing our mission of equitable access to health and wellness for all. We welcome everyone who would like to join us in this mission, with gratitude for the unique life experience each person brings to the table. We’re committed to nurturing an ecosystem of diversity and inclusion in which our Crew can continue to thrive.

    Physical Capabilities and Environmental Demands:

     

    N = Never

    O = Occasional; 1-33% of time

    F = Frequent; 34-66% of time

    C = Constant; 67-100% of time

    Physical Requirements:

    • Must have the ability to constantly lift or carry up to 10 lbs., frequently lift or carry 11-20 lbs., and occasionally lift or carry 21-50 lbs. Must also have the ability to occasionally lift or carry 51-100 lbs. with a team lift.
    • Must have the ability to frequently push or pull up to 15 lbs. and occasionally push or pull 16-100 lbs.
    • Must be able to occasionally use the computer for data entry and use of mouse.
    • Must be able to constantly walk, stand, use fine motor manipulations, grip, bend, twist, turn, and reach outward for the duration of the work shift.
    • Must be able to frequently to reach above chest.
    • Must be able to occasionally sit, squat, kneel, and climb as needed.

    Environmental Requirements:

    • Must be able to frequently work with sharp tools and equipment, dust, fumes, and congested worksite.
    • Must be able to occasionally work with noise, cold, heat, wet, humid, outside, heights, and contact stress.

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    Frequently asked questions

    Rock Springs offers a community-focused environment with potentially less job competition compared to big cities. While pay rates might be slightly lower than metropolitan areas, the role often provides a closer connection to customers and opportunities to influence local health trends, making it a unique experience for vitamin and body care professionals.

    Certifications related to food safety and nutritional knowledge are highly valued in Wyoming, including Rock Springs. Employers often look for candidates who maintain up-to-date food safety credentials, reflecting compliance with state regulations and commitment to customer health, which enhances trust in vitamin and supplement guidance.

    Expertise in inventory management, customer interaction skills, and familiarity with vitamin and supplement products are critical. Additionally, the ability to multitask between merchandising, assisting with orders, and handling point-of-sale duties ensures smooth department operations and contributes to outstanding customer experiences.

    Starting as a Vitamin/Body Care Assistant can lead to supervisory roles or management positions within health-focused retail. Gaining experience in inventory control, sales margin management, and team leadership can open doors to advanced responsibilities and specialized roles in nutritional product departments.

    Juggling accurate inventory tracking while delivering personalized customer care requires strong organizational skills. Challenges include ensuring shelves are well-stocked and appealing, responding promptly to special orders, and managing time efficiently to uphold both operational standards and shopper satisfaction.

    Natural Grocers positions Vitamin/Body Care Assistants as frontline wellness advocates, emphasizing nutritional education and personalized service. In Rock Springs, assistants play a vital role in supporting community health by offering expert advice, maintaining quality product availability, and fostering an inclusive shopping environment.

    At Natural Grocers, assistants benefit from structured training in nutritional knowledge and customer engagement, alongside access to unique perks like vitamin bucks and nutrition education. The company's emphasis on diversity and wellness creates a supportive atmosphere that stands out in Rock Springs' retail landscape.

    Earning $16.00 per hour aligns well with Rock Springs’ cost of living and regional retail wages. This rate reflects the specialized knowledge required in vitamin and body care sectors, offering a fair income relative to similar health aide and retail assistant roles within Wyoming.

    Assistants focus on merchandising vitamin products, assisting with inventory orders, ensuring product quality, and providing exceptional customer service. They also support cashier duties and help maintain department cleanliness, all while collaborating closely with managers to drive sales and reduce shrinkage.

    The position requires frequent lifting of up to 50 lbs., constant walking, standing, and fine motor tasks like stocking and organizing displays. Adaptability is key as assistants navigate varying workloads, handle equipment safely, and respond to customer needs across busy shifts.

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