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Sales Associate, Robert Graham - Aventura
Company : Centric Brands Inc.
Location : Aventura, FL, 33180
Job Type : Part Time
Date Posted : 1 January 2026
About Us
ROBERT GRAHAM, founded in 2001, is an American eclectic luxury men's and women's apparel brand. Our Company offers excellent career growth opportunities, competitive salaries and benefits within a dynamic work environment.
This position is responsible to support overall sales in the store, staff, merchandise and customer service, while promoting a sales culture to build productivity and passion for the brand. The person in this role will ensure that all internal and external customers receive exemplary service and receive a positive store/brand experience.
Specific Responsibilities Would Include
SALES GENERATION:
- Meet sales goals - continuously motivate sales staff to meet assigned sales and productivity goals
- Support the development of associates' sales techniques, ensuring utilization of elevated levels of sales and service to maximize sales
- Demonstrate an in-depth knowledge of the merchandise; ensure selling is fluent in all aspects of product knowledge with an ability to grow within the company
- Work with the Store Manager to assist with events/incentives that will continue to grow customer base, with particular emphasis on building local market
CUSTOMER SERVICE:
- Ensure all associates provide the highest level of customer service to achieve World Class Service standards.
- Resolve all client problems and complaints quickly and effectively
- Assist sales associates with various customer service issues i.e. dissatisfied customers, returns, defective merchandise
OTHER TRAITS:
- Is dedicated to meeting the expectations and requirements of internal and external customers.
- Gets first-hand customer information and uses it for improvements in products and services.
- Acts with customers in mind; establishes and maintains effective relationships with customers
Our Best Fit Candidate Would Have
- Minimum 2 years of consistently strong selling performance and clientele experience in an elevated contemporary brand
- High School Diploma or equivalent
- A strong commitment to customer service and teamwork
- Excellent brand and product knowledge
- Flexibility to work a retail schedule which includes evenings, weekends, and holidays
- Ability to lift up to 50 pounds of merchandise
- Knowledge of POS; basic knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook
- Experience working in a sales-commission environment preferred
*This commission eligible position will receive a generous employee discount at Robert Graham.
Robert Graham is an equal opportunity employer
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Frequently asked questions
At Robert Graham's Aventura location, the sales culture emphasizes motivation and passion for the brand, encouraging associates to exceed sales targets. This environment nurtures productivity by combining strong product knowledge with customer-focused service, driving both personal growth and store success.
Success as a Sales Associate here hinges on deep brand familiarity, exceptional customer service, and the ability to thrive in a commission-driven setting. Flexible scheduling and teamwork are vital, along with physical stamina to manage merchandise and enthusiasm to engage a diverse clientele.
Starting as a Sales Associate at Robert Graham opens pathways to supervisory roles and specialized brand sales positions. Demonstrating consistent sales achievements and leadership potential in Aventura's dynamic retail environment can lead to growth within Centric Brands' broader network.
Centric Brands fosters a collaborative atmosphere by offering competitive salaries, meaningful employee discounts, and opportunities for skill enhancement. Their support system promotes a dynamic workplace where Sales Associates are empowered to deliver elevated customer experiences.
Yes, Robert Graham Sales Associates focus heavily on promoting an eclectic luxury image, requiring sophisticated product knowledge and polished service skills tailored to upscale clientele, distinguishing it from other Centric Brands positions with more general retail demands.
Sales Associates at Robert Graham in Aventura generally earn between $30,000 and $40,000 annually, factoring in base pay plus commission. This aligns with regional retail compensation trends and reflects the role's sales-driven incentives.
Aventura's retail sector sees moderate demand for skilled sales professionals, with luxury brands like Robert Graham attracting candidates who combine sales expertise with fashion sensibility. While competition exists, strong customer service and brand knowledge can set applicants apart.
Handling diverse customer expectations in Aventura’s upscale market requires tact, patience, and problem-solving. Sales Associates must swiftly resolve complaints and tailor their approach to maintain the high standards synonymous with luxury retail environments.
Understanding Aventura’s demographic nuances helps Sales Associates connect authentically with shoppers. Familiarity with local trends and community events can enhance engagement strategies, boosting customer loyalty for Robert Graham’s luxury apparel.
Beyond standard sales duties, this role demands a proactive approach to merchandise expertise, event coordination, and cultivating a passionate sales atmosphere. Emphasis on brand storytelling and elevated customer interactions sets it apart from typical retail jobs.