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Greeter / Counter Desk Attendant
Company : Bowlero
Location : Atlanta, GA, 30341
Job Type : Full Time / Part Time
Date Posted : 28 December 2025
Overview
Your next adventure starts here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Greeter/Counter Desk Attendant and become part of a vibrant atmosphere filled with dynamic experiences and endless possibilities. Start making your own luck today!
Applicants must be at least 18 years of age to qualify for a position.
WHAT OUR GREETERS/DESK ATTENDANTS DO
Greeters/Desk Attendants set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the kind of “WOW” factor they’ve been looking forward to.
A GREETER/ DESK ATTENDANT’S DAY-TO-DAY
- Be friendly and inviting to our guests in person and over the phone
- Manage the waitlist
- Track availability and assign lanes, shoes & other equipment
- Prepare for leagues
- Ring sales at the counter and follow our cash control procedures
- Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
- Assist our guests with basic bowling instruction (no, you don’t need to show them your trick shots, just the essentials)
- Operate our POS system, central panel, computers, and P/A system
WHAT IT TAKES
- HS Diploma or equivalent restaurant/hospitality experience (Optional)
- Proven success in school/previous job experience
- Excellent telephone etiquette
- Must meet the minimum age required by state law to serve alcohol
PERKS (MORE REASONS YOU’LL LOVE YOUR JOB)
- Free Bowling!
- $1 Arcade Play
- 20% off Events
- 50% off Food & Beverages
WORK ENVIRONMENT/ PHYSICAL DEMANDS:
- Typical entertainment environment where you will walk, bend and stand for periods of time, and may lift objects with some assistance.
Job Type: Part-time
Shift:
- Evening shift
- Night shift
Weekly day range:
- Weekend availability
Work Location: One location
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: www.bowlerocorp.com/careers/benefits
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Frequently asked questions
Managing high guest flow during peak weekend evenings can be demanding, especially when coordinating lane assignments and equipment rentals quickly. Staying attentive to malfunctioning pinsetters and maintaining smooth communication with mechanics ensures a seamless bowling experience, which is vital in Bowlero's lively Atlanta environment.
Atlanta's vibrant entertainment scene means greeters often navigate diverse guest demographics and busier weekend shifts. Local hospitality expectations also emphasize friendly, efficient service that blends Southern warmth with fast-paced operations, distinguishing this role from counterparts in smaller or less tourist-focused markets.
Strong communication and phone etiquette are crucial, alongside adaptability to operate POS systems and handle customer inquiries. Basic knowledge of bowling equipment and the ability to multitask under busy conditions will help newcomers thrive, even without formal hospitality backgrounds.
Many attendants leverage their customer service skills and operational knowledge to advance into supervisory or managerial roles within the entertainment or hospitality sector. Bowlero’s expansive network offers opportunities to grow into event coordination, team leadership, or other front-of-house positions.
Besides standard employee discounts, Bowlero offers free bowling and discounted arcade play, which enhance work-life balance. These entertainment-centric benefits are tailored for staff who engage with guests in a fun setting, making the job more rewarding than typical counter attendant roles.
Bowlero emphasizes a vibrant and inclusive atmosphere, providing hands-on training with POS systems, safety protocols, and customer interaction techniques. The culture encourages teamwork and proactive problem-solving, aligning with Atlanta’s dynamic hospitality standards and guest expectations.
In Atlanta, similar part-time entertainment and hospitality roles typically offer between $11 to $14 per hour. Considering Bowlero’s market positioning and benefits, attendants can expect competitive wages aligned with local minimum wage laws and industry standards.
Applicants must be at least 18 years old to comply with state alcohol service laws. While no formal certifications are mandatory, prior customer service experience is valued, and familiarity with POS operation or basic bowling knowledge can be advantageous.
Atlanta’s peak traffic hours can extend commute times, especially during evening shifts. Many attendants find that scheduling shifts during off-peak hours or carpooling helps ease travel. The central location of Bowlero facilities often offers accessible public transit options.
Atlanta’s hospitality sector sees steady demand for entry-level roles, with multiple venues competing for talent. Bowlero distinguishes itself through its entertainment focus, employee perks like free bowling, and a vibrant workplace culture, attracting candidates looking for more than just a typical part-time job.