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Manager DC Operations
Company : Kirkland's, Inc.
Location : Jackson, TN, 38301
Job Type : Part Time
Date Posted : 11 January 2026
Overview
The DC Operations Manager partners with Senior DC Leadership to develop and implement strategies that drive continuous improvement and maximize productivity and efficiency to reduce overall costs. The DC Operations Manager must be knowledgeable in multiple facets of the Distribution Center (DC), as to oversee and partner with multiple functions to manage warehouse staff, optimize logistical strategies and maintain a safe work environment. DC Operations Manager should be comfortable developing team members and meeting their needs for career growth.
Responsibilities
- Directs and oversees job assignments and planning daily labor schedules including directing warehouse supervisors to achieve prescribed objectives
- Ensures the accurate and timely preparation, processing, distribution and retention of all necessary reports and records regarding warehouse operations
- Audits operations to ensure service standards are being met and work with other departments to ensure overall effective operations
- Drives continual improvements that lead to more efficient and accurate processes that improve operation cost
- Supervises warehouse workers and supervisors, provide feedback, and set performance objectives to ensure timely and cost-effective operations
- Monitors and controls departmental expenses including overtime to meet or exceed financial plan
- Takes proactive role in establishing and carrying out shrinkage control disciplines and programs and accepts high level of responsibility for DC's shrinkage performance
- Ensures department-level compliance with key company standards of safety, facility maintenance, and postings/notifications
- Use discretion and independent judgment while maintaining the integrity of our vision in making all business decisions
- Coaches, trains, and develops management team providing both informal (e.g. on-floor coaching) and formal (e.g. written evaluation) job performance-based feedback
- Conducts start-up meetings with supervisors to discuss daily results, staffing needs, scheduling, housekeeping and work assignments
- Initiates and partners with Human Resources regarding corrective action up to and including terminations
- Uses Warehouse Management Systems (WMS) to manage inventory and lead teams to drive operational excellence and cost savings
Qualifications
- 10+ years of distribution center experience; at least 5 years in a leadership role
- 5 years’ experience managing supervisors and managers preferred
- Bachelor’s degree strongly preferred
- Required Computer skills: Microsoft Suite (Access, Word, Excel, PowerPoint)
- Working knowledge of High Jump warehouse management system and Integrated WCS a plus
- Experience in working with diverse workforce
- Ability to work at a computer for extended periods of time
- Ability to stand and work on concrete floors for extended periods of time
- Ability to work extended work hours during peak weeks
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Frequently asked questions
Jackson, TN's distribution centers often feature a uniquely varied workforce, requiring DC Operations Managers to adapt leadership styles to foster inclusion and productivity. Understanding local cultural dynamics helps optimize team collaboration and meet diverse employee needs effectively within Kirkland's, Inc.'s environment.
Jackson's growing logistics sector has increased demand for experienced DC Operations Managers. The rise in e-commerce and regional distribution growth means companies like Kirkland's, Inc. seek leaders skilled in cost-saving and process improvements, making this role highly competitive locally.
Strong decision-making, team development expertise, and operational acumen rank high for DC Operations managers. Effective coordination across warehousing functions and the ability to drive continuous improvements distinguish successful candidates in this field.
Many advance into senior supply chain leadership such as Director of Distribution or VP of Operations. The role sharpens strategic oversight and personnel management skills, opening pathways to broader operational leadership within logistics-focused enterprises.
Balancing labor scheduling, shrinkage control, and WMS oversight presents a distinct complexity. Unlike broader operations roles, the DC Operations Manager must integrate warehouse-specific logistics with team supervision to meet tight delivery and cost targets.
Kirkland's invests in leadership development, providing tools like WMS training and strategic planning resources. This fosters a culture where DC Operations Managers can innovate processes and nurture their teams to improve productivity and cost efficiency.
The position uniquely blends hands-on warehouse leadership with strategic initiatives aimed at cost reduction and workforce growth, offering a dynamic environment that challenges managers to exceed typical DC performance standards.
Salaries for DC Operations Managers in Jackson, TN generally range from $75,000 to $95,000 annually, slightly below some metro areas but balanced by lower living costs. This reflects regional market trends for experienced leaders managing distribution center efficiency.
Mastery of Microsoft Office and HighJump WMS is critical. Familiarity with warehouse control systems and data-driven decision-making enhances operational insight, positioning candidates to lead with precision in Kirkland's distribution facilities.
Through a blend of formal evaluations and on-floor coaching, Kirkland's encourages managers to refine leadership skills and operational tactics regularly, ensuring alignment with corporate goals and individual growth within the DC environment.